PROFESSIONAL SUMMARY:

• Over 7 Years of technical experience using PEGA, PL/SQL. Good working knowledge of PEGA/ PRPC tool.
• Certified Senior System Architect having experience in Build, test and troubleshoot (debug) applications using PRPC tool (Pega RULES Process Commander).
• Extensive knowledge in PEGA Implementation cycle. The implementation cycle includes modelling of Business Process, Tool installation, Analysis, Designing, Development, Integration, Testing and Deploying the BRE and BPM applications
• Experience includes developing Activities, Data Transforms, Web Services, Integration Services (SOAP, REST, JMS, Email, CMIS, etc), Decision, Declarative, Correspondence, Attachments and PRPC User Interface development - Harnesses, Flow Actions, Sections, etc. PEGA CSSA Certified.
• Experienced in developing Work Flow, Rule based Business Process Management applications on Pega Rules Process Commander (PRPC). Excellent skills on working with (DCO) Application Accelerator and Application Profiler for creating new framework layer in development of Enterprise Applications.
• Experienced in RDBMS technologies like Oracle SQL, PL/SQL, and DB2.
• Involved in all stages of SDLC with Agile software methodologies. Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagrams, Deployment Diagrams and Sequence Diagram, sub systems.
• Experience in Banking, Insurance, Healthcare domains.
• Good amount of exposure to onsite and offshore model of project implementation
• Well adaptable to challenging environments, strong work ethics and commitment to work to achieve Client’s objectives
• Proficient in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyser (PAL).
• Passionate to learn new technologies and frameworks, excellent technical and trouble-shooting skills.
• Managed and Lead Offshore/onsite teams overseeing their work, and ensuring that they build high quality applications.

TECHNICAL SKILLS:

BPM(Pega): PegaRules Process Commander v6.1 sp2, v6.3, v7.1.2, v7.1.6

Database: Oracle, DB2, MySQL, SQL Server

Operating Systems: Windows XP, Windows 7

Languages: Core JAVA, Perl, PL/SQL,UNIX

Web/App Servers: Apache Tomcat, Web logic

Tools: Squirrel SQL Client, SLQ Developer, HP Quality Center, JIRA, Microsoft SQL Server management Studio

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Senior Pega Architect

• Following the Scrum Agile methodology
• Cloud Pega Application
• Good experience with PRPC Integration, Connect-SQL, Connect-REST and Email configuration rules. Develop the High level Designs, Technical Specification documents and user stories, Code Walk-Thru, Unit Testing
• Tracking the team with respect to the work, technical issues and management.
• Involved in the technical design of the Sprint User stories, Enhancements, Defects
• Implemented various features in the application which involves integration with various external systems via Connect-REST, Connect-SOAP
• Involved in Estimates for the sprints.
• Coordinate with QA teams and ETL teams.
• Release Coordinator for packaging the rules, setting up the access groups and monitoring the performance.

Environment: PRPC 7.2v, HPALM

Confidential, SFO, CA

Pega Architect

• Role of Senior System Architect.
• Following the Scrum Agile methodology
• Good experience with PRPC Integration, Connect-SQL, Connect-REST and Email configuration rules. Develop the High level Designs, Technical Specification documents and user stories, Code Walk-Thru, Unit Testing
• Leading and coordinating teams at onsite/offshore.
• Involved in the technical design of the Sprint User stories.
• Implemented various features in the application which involves integration with various external systems via Connect-REST, Connect-SOAP
• Involved in Estimates for the sprints.
• Coordinate with QA teams and ETL teams.
• Monitored all the alert logs and Pega rules logs in the Production to identify any critical issues which may cause Performance Issues.
• Release Coordinator for packaging the rules, setting up the access groups and monitoring the performance.
• Created new portals and reports according to the business requirements.
• Involved in peer reviews between the business lead and the application relevant SME’s personal to design UI screens to convey the business information apparent to the Use case.
• Extensively communicated with business analysts and explained the scenarios from business perspective rather than from a developer perspective.
• Implemented the application based hierarchal Class and Data structures relying on Pega practiced Guardrails

Environment: PRPC 7.1.6v, Oracle database(SQL Developer),SQL Server, Microsoft SQL Server management Studio, JIRA, SVN(Apache Subversion)

Confidential, Woodland hills, CA

Associate

• Playing the role of Senior System Architect in the team. Creating/Developing Activities, Data Transforms, Flows, Sections, Decision, Declarative rules, etc. Extensive work done on the Integration of PRPC with Database, Creating DB2 tables, Oracle tables and fine tuning of SQL Queries to improve the application's performance.
• Good experience with PRPC Integration, Connect-SQL, Connect-SOAP and Email configuration rules.
• Implementation of Decision tables, Decision Maps and Declarative Expressions.
• Implemented various features in the application which involves integration between BIE and a mainframe application via middleware.
• Involved in designing the Technical Design Documents for the Workflow development process and Technical specifications
• Involved in Estimation, Requirements analysis for Defects, Enhancements and Sub projects.
• Optimized SQL queries that will help improve the performance of the application. Involved in various table designs for both Oracle and DB2 databases.
• Off-shore and On-site team Co-ordination.
• Good Knowledge on Integration-Mapping rules like EForm File, Map eForm, Parse Delimited, XML Stream.
• Performed the role of code reviewer. Guiding/Training entry level resources on application and technical areas.
• Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Involved in complex and high estimated development tasks.
• Review of various Knowledge Training documents. Managed teams to understand the requirements and provided guidance technically.
• Involved in the analysis and reporting tasks of the work allocated.
• Interact with Testing, Database, Server Configuration teams to fix various issues and being a single point contact for all those teams.
• To mentor team members on domain knowledge.
• To review and document the code changes done for the respective defects, enhancements, sub-projects.
• Involved in all the higher management discussions on how to optimize the team's performance with respect to quality code and work.
• Solid Experience in Database Integration to fetch huge volumes of data by executing complex logics which involves multiple Joins and Business Logic.

Environment: Pega PRPC 6.3v,PRPC 7.1v DB2, Oracle database(SQL Developer),HP Quality Center

Confidential

Senior Software Engineer

• Good knowledge in Design, Development, Migration, Deployment and Integration of PRPC.
• Involved in various enhancements of this project in CPM framework. Configured Email functionality for the application.
• Role of Senior Pega developer involved in major enhancements.
• Part of the Production Support.
• Technical Support to the Business/Client.
• Handle issues raised during the UAT and Production testing.
• To gather Technical/functional specifications from the business
• Ad-hoc requests within the application(any issues with the functionality)
• Release issues(Coordinating with other teams in resolving the issues)
• Demo ad-hoc request(Regarding the System Admin role in PEGA)
• Providing testing, quality assurance, and written technical documentation including design
• Involved in the migration of the users from Qtrack to CSS. Debugging the issues with Clipboard, tracer, SMA
• To analyze/debug the issues raised by the clients.
• To provide technical and functional support to the user/business
• Reports analysis/debugging using Actuate enterprise reporting system.
• To carry out the Maintenance activities on the application(Purging, Archival)
• Direct interaction with the Clients in order to gather business requirements
• To handle outages in the application, various ad-hoc issues, requests from business
• Monitoring the application on a timely basis
• Involve in DR activities and check the functionality of the application
• Using BAT, Import all Feedback and Payment Files every end of week
• Monitor the same at Database level for the records insertion into respective tables using SQL Server Management Studio,
• Monitoring of BAT tool for proper functioning and handle if any exceptions (Eg:- ODBC Connection Failure),
• Payment File Separations for Huge Files (to be uploaded), to be done for Tool efficiency and File management for the files (both Feedback and Payment) as to monitor large number of files for complete month.
• Generate Month End Reports for complete month Data and Submission
• Also Monitor the BAT Tool functioning and Proper Database insertion of records using SQL Server Management and Log checks using MS Access and with proper Exception handling.
• Proper Management of Data appended to SQL server via MS access data pulling and Pushing Techniques (run SQL scripts)

Environment: PEGA PRPC v6.1, SQL Developer, Oracle, Web Logic, Java, Web Logic, SQL Developer, RDBMS - Oracle9i (Tables / Views / Stored Procedures / Functions / Sequences), Actuate Server, LDAP Server, Lotus Domino Mail Server, SQL Server Management Studio 2008, MS 0ffice 2007