SUMMARY OF QUALIFICATIONS:

• Experience on multiple full cycle project development using different methodologies.
• Eleven (11) years of experience in Crystal Reports from version 8.5 to 2008.
• Fifteen years (15) of experience in healthcare industry. Broad knowledge of CPT - 4, ICD-9 Diagnoses and Procedures, and HCPCS.
• Six (6) years of experience in accounting departments: three years in accounts payable and three years in accounts receivable. Gained knowledge in other aspect of accounting: general ledger, cash receipts, book keeping, human resources, and charts of accounts.
• Highly self-motivated, fast learner, punctual, independent worker with less supervision, team player, hard worker, excellent communications and writing skills, and non-smoker.
• Able to set effective priorities to achieve immediate and long-term goals and meet all deadlines and schedules on time; gather data and information efficiently; very detailed.

TECHNICAL SUMMARY:

Accounting Software: RealWorld, Cimpro, MS Excel, Lotus 1-2-3, Quattro Pro, Symphony

Other Software: WordPerfect 3.1 to 7.0, MS Word, MS PowerPoint, Visio 2000, MS Project, Captiva, Thermo LIMS

Languages: C, C++, Basic, Pascal, COBOL, Java, ASP/ASP.NET, JavaScript, C#, VBScript

Database Software: Microsoft Access, SQL Server 2000, 2005, and 2008, Oracle 10g and 11g

Development Tools: Microsoft FrontPage, DreamWeaver MX, Web Weaver, Web Express, Microsoft Visual

Reporting Tools: SQL Server Reporting Services 2000, 2005, and 2008, Crystal Reports (version 8.5, 10, XI, 2008), Microsoft Access Reports, Sybase Infomaker, Actuate e-Spreadsheet 10, Jasper iReport, Power BI Desktop

Reporting Portal: Crystal Enterprise 10, Report2Web, SharePoint Portal Server 2005 and 2008, and Microsoft Reporting Services Server.

Operating Systems: MS-DOS, UNIX, Windows NT/ 2000/2003/2008 , Windows Vista/XP/7 Pro/8, IIS 5.0

WORK EXPERIENCES:

Report Developer

Confidential

Responsibilities:

• Develop and create reports for several applications such as LIMS (Laboratory Information Management Systems) and financial systems using Crystal Report XI, SQL Server Reporting Services (SSRS), Actuate e-Spreadsheet, Sybase Infomaker, and Jasper iReport.
• Develop analytics report using Power BI Desktop for the financial user groups.
• Develop statistical and operational reports for Business Intelligence platform.
• Assist on moving reports from Development stage to Production stage.
• Review user requirements specification documents and write functional and technical design documents.

 Houston, TX

Software Engineer III 

Confidential

Responsibilities:

• Wrote complicated T-SQL and/or PL-SQL statements to meet user's needs.
• Published reports using Crystal Enterprise and SQL Server Reporting Services.
• Monitored and administered EPIC MyEPIC portal and EPIC ETL application.
• Developed and designed different EPIC patient business reports during implementation stage.
• Collected different report specifications from the users, reviewed the specifications, and delegated several specifications to the reporting analysts.
• Trained reporting analysts on how to use Crystal Reports and SQL Reporting tools.
• Trained and showed different EPIC business data models to reporting analysts.
• Delegated other tasks to the reporting analysts such as publishing reports in Crystal Enterprise and reviewing the process in Report2Web.
• Monitored the progress of report creation.

Software Engineer II 

Confidential

Responsibilities:

• Developed different web based projects for users using ASP, Javascript, ASP.NET, and C# applications.
• Have designed database applications for the users using Microsoft SQL database and created DTS packages to move data from legacy application to Microsoft SQL database for reporting purposes.
• Adhered and complied to software development guidelines.
• Created executive reports for the CIO.
• Designed and published reports using Crystal Enterprise, Report2Web, and Microsoft SharePoint Portal.
• Resolved applications system functions.
• Developed Business Views from Crystal Enterprise by assigning different data sources and queries.

IS Analyst II 

Confidential

Responsibilities:

• Identified problems by utilizing Microsoft Access and SQL to debug, to develop corrective solutions for the problems, and to apply solutions within prescribed time frames.
• Performed database and table maintenance according to vendor documentation and company’s procedures while maintaining system integrity and security.
• Wrote and generated reports by using Crystal Report.
• Published reports using Crystal Enterprise and Report2Web.
• Designed and created the workflow process of data using Microsoft Visio.
• Scheduled upgrades and minimized downtime process.
• Performed debug and tested applications thoroughly.
• Defined development specifications and if necessary developed programs for conversion of existing data to the new system.
• Oversought project activity status in writing according to prescribed format and interval.
• Reported project status verbally on an ad hoc basis.

Houston, TX

Senior Claims Examiner

Confidential

Responsibilities:

• Gathered, evaluated, and processed Commercial and Medicare professional and hospital claims by checking authorizations, Coordination of Benefits (COB), and eligibility of members and providers, contract rates and terms.
• Trained newly hired employees on how to process electronic claims.
• Initiated, developed, and established the documentation of policy and procedures for claims processing.
• Developed claims summary and claims pending status reports.
• Reviewed and resolved claims payment problems.
• Worked closely with customer service regarding adjusting claims and obtained feedbacks from contracting departments regarding providers’ contract rates and terms.