PROFESSIONAL SUMMARY:

• 4 Years of experience as Scrum Master and Senior QA in Retail Domain @ NCR: Advanced Marketing Solution AMS, Customer Data Management CDM, Retalix R10 POS and RGP - Retalix Global Payments.
• Over 12 years of experience in testing Web-based, Remote Management S/W, IPMI, Data Center Management, Client-Server applications and License based billing application.
• Over 2 years’ experience in web development.
• Over 1-year experience in AS/400, DB/2 application.
• Experience in Open Source Cloud Setup (Open stack).
• Experience in Virtual environment setup with Oracle Virtual Box, Hyper-V, and VMware.
• Experience with Mobile and Tablet Applications (Android apps).
• Extensive experience with Management Software (Asset Tracking, Hardware equipment, OS, devices tracking etc).
• Thorough understanding and knowledge of Software Development Life Cycle (SDLC) and (SDTC) Software Development Testing Cycle methodologies.
• Extensive experience in Manual Testing for Web and Client/Server applications and some experience in Automation Testing.
• Worked with Automated Testing tools - Rational Visual Test Suite, QTP, Win runner.
• Knowledge on Oracle, SQL Server.
• Expertise in software management tools such as Team Track/BITS (DELL), TAO Tracker/PVC Tracker/EC Rail/EPG Tracker (INTEL), Quality Center/Test Director and Test Tracker for Defect tracking and reporting.
• Helped in developing a Test Tracker for AMI from scratch.
• Knowledge of Rational Unified Process (RUP), Six Sigma Process and Capability Maturity Model (CMM).
• Experience in Functional, Regression, Ad-Hoc, Smoke, User Acceptance Testing, Negative Testing, Human gesture Testing, Behavioral Testing.
• Proficient in developing Test Plans, Test Cases and writing up defects.
• Attended customer trainings on Agile methodologies (Scrum, waterfall and Six Sigma etc), Confidential and Confidential at Confidential and Confidential facilities.
• Experience testing of client/server and database applications developed in SQL plus, UNIX and Win NT/2000.
• Participated in requirement gathering, Use case development and Proto types.
• Setting up Demo’s for customers and upper management.
• Interact closely with Developers, Business/Systems Analysts, Project Managers and End Users.
• Coordinated and worked closely with offshore teams.
• Recruited people for testing team.
• Mentored several team members for different products.
• Hands on experience in writing test cases and conducting User Acceptance Testing (UAT), and familiarity with testing tools.
• Excellent at indentifying, communicating and escalating issues when needed.
• Managed several customers eg: Confidential etc.,
• Handled multiple products at a time.

Retail Experience @ Non-Profit Organization:

• 10 years’ experience as aConfidential manager, managed multiple bookstores across the country.
• Inventory Management: Managing which items need to be ordered, which need to be distributed to other stores etc.,
• Warehousing Sales Items: Binning items in appropriate Bins, Manage inflow and outflow of items from Warehouse to/from to Bookstore and Shipments Bulk and Mail orders
• Sales Deposit and Reporting: Deposit Sales Amount to Bank, Month end Reporting to Treasurer, Point of Sale POS, Credit Card Settlement, Reconciliation, Planning for Sales Promotions/Discounts
• Web Store: Packaging, Shipping, Tracking, System Monitoring, Communication, Inventory adding, quarterly and year end inventories, auditing.
• Organize stores inventories during bigger gatherings approx.
• Testing POS and web store application.

TECHNICAL SKILLS:

Testing Tools: Rational Visual test, QTP, Win Runner, Load Runner, IPMI tool, JMeter,

Scripting: SMASH, WSMAN, CLI, AutoIT, VB Script, TSL, JavaScript

Defect Tracking Tools: Test Tracker, TAO, EC Rails, Team Track, EPG, Quality Center, Test Director, Bugzilla

Web technologies: XML, HTML, DHTML, ASP, JSP, JMS, VBScript and POS

Languages: Java, .Net, C, C++, VB, Power Builder, Shell Scripting; Unix, CORBA

RDBMS: Oracle, SQL Server, MS-Access, SQL, PL/SQL, DB2.

Version Management: Rational Clear Case, PVCS, MS Visual source safe

Project Tools: MS Project, MS Visio, MS Office

Application Server: Web Logic 5.1, Web sphere 5.1, Apache

Operating System: Windows NT 4.0, Windows 2000/XP/ME/2003/2008 R2/2012/Vista/Windows 7/Windows 8, Redhat 3.0/4.0/5.0/6.0 , Cent OS, Ubuntu, Pardus, Android, Palm OS, UNIX, Sun Solaris.

PROFESSIONAL EXPERIENCE:

 Norcross, GA

SCRUM Master/Sr.QA Engineer

Responsibilities:

• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement.
• Maintained task board and produced daily burndown charts.
• Collaborated with members of the Product, Business, Architect and Engineering Teams to develop and maintain Product Backlogs.
• Worked with customers and product manager to prioritize and validate requirements.
• Completed plans for long term goals.
• Coordinated the work efforts of 6 person team for multiple projects. Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.
• Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.
• Identified potential project risks and helped developed a mitigation plan to resolve potential issues.
• Tested the product to make sure it meets the business requirement.
• Worked closely with BA’s/Product owners to drive the team towards business needs.

Confidential 

Norcross, GA

SCRUM Master/Sr.QA Engineer

• Successful delivery of Retalix R10 POS eWIC Certification with State (MA) for Whole foods customer.
• Coordinated with State Agency, local teams and remote teams in Israel and Texas.
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement.
• Hands on experience in setting up 3 tier R10 environment, setting up promotions, configuring customer specific environment.
• Tested eWIC (Woman infant Children program) benefits, reward points, gift card promotions with R10 POS.

SCRUM Master/Sr.QA Engineer

• Worked as a scrum master for a team of 5 people to complete RGP-Retalix Global Payments project.
• Experience in testing with Payment processing setups, pinpad configurations, POS/pinpad simulators.
• Worked on ServerEPS/OpenEPS systems to process different EFT/tenders.

 Norcross, GA

Testing Engineer, Sr.Testing Engineer and Test Lead

• American Megatrends is leader in BIOS, RAID, RAC Solutions, Remote Management Solutions, Motherboards, Centralized Management solutions etc.
• I worked in MegaRAC division responsible for testing Remote Management Products, XMS (Management Solutions), Licensing etc.,

 Report Manager, Script Manager

Responsibilities:

• I am responsible for the Quality and Point of contact for all XMS Plug-in’s eg: HX(OS Management), SX (IPMI Management), CX (Client Management), DX (DASH Management), VX (VMware Management), VHX (Hyper-V Management), PX (Power Management), Report Management, Script Management etc.
• Participated start from the product designing phase and was involved in creating Use Cases, creating Mock Screens, developing proto types, analyze business requirements and create Test Cases, Test Plans.
• Participate in design review meetings.
• Co-ordinate with Third party Vendors like AMD, VMware, Microsoft, INTEL to test the applications from AMI Megarac testing team.
• Involved in testing/validating and debugging the applications using IPMI scripts, WS-MAN scripts and appropriate log files.
• Participate in Daily defect meetings, open bugs to coordinate with the Developing team and off-shore teams to resolve and close defects.
• Responsible for manual functionality and regression testing for each build and version in streamline.
• Involved in the testing of the Production defects, emergency fixes by coordinating with Application support teams.
• Involved in live testing and worked closely with Acer, MSI and Application support teams whenever new plans are introduced.
• Participate in Daily Scrum meetings and off-shore meetings for escalating Defects for Enhancements.
• Worked on Quality Center and Test Tracker to post and track the XMS defects.
• Worked on Retail application MegaRAC Licensing Manager.
• Worked on several varieties of Operating systems for managing devices for XMS to detect devices (HX), check OS versions(SX), check patches, to reduce Power (iPower), attach Virtual Machines (VX,VHX), attach and manage Intel AMT devices and AMD’s DASH devices.
• Generated and tested several varieties of reports with Report Manager.
• Generated, run several scripts with Script manager.
• Test XMS Android apps on Tablets and Phones.

Environment: .NET, Windows 2000/XP/ME/2003/2008 R2/2012/Vista/Windows 7/Windows 8, Redhat 3.0/4.0/5.0/6.0 , Cent OS, Ubuntu, Pardus, Android, Java, Flash, MySQL, SQL Plus, AutoIT, and IPMI Tool etc, Apache, Android.

Confidential

 Report Manager, Script Manager

Responsibilities:

• Analyzed user requirements and software requirement specification documents for the purpose of writing test cases.
• Attended Scrum and Sprint planning meetings with the Business users, developers, Business Analysts and Quality Analysts.
• Performed manual testing on Applications.
• User Interface testing was done to validate the application, to check that the application properly reflects business functions and requirements.
• Close interaction with designers and software developers to understand application functionality and navigational flow.
• Functional testing has been done on legacy applications Build on UNIX platform for updated modules.
• Performed Regression testing as and when there was a new build or version using QTP.
• Extensively used SQL queries to test the data integrity.
• Participated in Enhancements meeting to distinguish between bugs and enhancements.
• Experience in developing BPT test cases.
• Maintain defects in Quality Center and participated in defect review meetings.
• Involved in preparing System Test Plans based on User Requirements Document (URD) and prepared the Test Cases and Test Procedures
• Involved in Manual Testing of the GUI with regard to layout, usability and standards
• Based on use cases, translated the information to test cases and test procedures and conducted Manual testing
• Interacted with developers, discussed the Specifications provided by the Analysts.
• Conducted Functionality, Interface testing during the various phases of the development.
• Performed Reporting and defect tracking using Quality Center.
• Provided the weekly updates of the testing of the AUT to the team lead and developers.
• Prioritized and reported defects using Quality Center and generated documents and reports for further analysis.
• Utilized Test Director for recording, tracking defects and communicating them to the team during the test process and integrated this capability with e-mail notifications.
• Performed and Coordinated User Acceptance Testing to achieve 100% customer satisfaction

Environment: Oracle, .Net, Windows NT, Test Tracker, TAO, EC Rails, Team Track, EPG, Quality Center, Test Director, Test Tracker, Bugzilla, SMASH, WSMAN, CLI, AutoIT, VB Script, TSL, JavaScript, Rational Visual test, QTP, Win Runner, Load Runner, IPMI tool, Web Logic 5.1, Web sphere 5.1, Apache,