OBJECTIVE:

Digital and Web Professional with strong content management background in writing and editing content for the web for optimal functionality and accessibility. Seeking a position within your company, where I can utilize and grow my skills in web development and content management.

TECHNICAL SKILLS:

• ActiveAdvice
• Adobe Dreamweaver CS5.5
• Adobe Photoshop CS6 content management systems (CMSPlus
• Adobe CQ5)
• CSS3
• Eventsential
• Facebook
• HTML5
• Instagram
• JavaScript
• Maximine
• Microsoft Expression Web 2
• Microsoft Office Professional Suite
• Microsoft Visio 2010
• Notepad ++
• Pinterest
• Python 3.2.3
• SharePoint
• Smartsheet
• Twitter
• WordPress

PROFESSIONAL EXPERIENCE:

Content Migration Lead

Confidential, Arlington, VA

Responsibilities:

• Performed content migration in Adobe CQ5, an enterprise level content management system using agile methodologies
• Lead team of web content specialists and developers to ensure deadlines are met by adherence to sprint plan
• Served as point of contact for all content migration questions and client technical needs
• Performed site analysis of over 1000 web pages and created Microsoft Excel spreadsheet which documented the findings and suggestions for improvement
• Ensure adherence to brand and style guidelines as well as industry and regulatory standards
• Created and defined organizational web standards and style guide document
• Was the lead on creating web site mockups for the client with suggestions noted using Adobe PhotoShop and used version control for accountability purposes
• Ensured site vision/design integrity and quality control consistency throughout project lifecycle
• Assisted in providing the client with deliverables report stating work completed, work moved into another sprint and any concerns and/or risks to final launch of web site
• Conducted quality reviews on new pages built within Adobe Experience Manager/CQ content management system.
• Assisted in the creation of weekly SCRUM meeting minutes
• Created monthly and yearly website analytics reports using Maxamine
• Created site architecture map using Microsoft Visio
• Conducted quality assurance on web pages to ensure structure and layout matches organizational standards and branding
• Created content migration schedule and content inventory for the project team that outlined client expectations, requirements and ensured all pages were accounted for by date of launch
• Created division specific taxonomy
• Attended weekly meetings with the client to ensure web site content is current, accurate and appeals to their audience
• Researched new components and web technologies within content management system as needed for the client to meet their requirements
• Prepared multiple files/pages for movement from the development environment to the production environment

Software Configuration Specialist

Confidential, Chantilly, VA

Responsibilities:

• Configured 92 new Care Management assessments and other content as directed using the ActiveAdvice application software
• Formatted Word documents into HTML web pages as needed
• Performed quality assurance on all documents and track work performed
• Tested all newly configured content according to guidelines previously set forth
• Executed UAT Test Assessments and documented results in the log
• Made changes to content in multiple database systems as needed
• Created, uploaded and edited documents in SharePoint

Web Content Intern

Confidential, Alexandria, VA

Responsibilities:

• Created and/or edited web graphics for the website (banners, buttons, carousel items and web ads) using Adobe Photoshop
• Uploaded/resized videos to the website
• Edited Wordpress site as needed as well as enable tracking
• Created look and feel of website as well as subdomains using HTML and CSS
• Created/edited landing pages as well as modify modules within
• Monitored adherence to AP and the Confidential Editorial and Web Style Guide and edited as needed
• Monitored the website for accuracy, consistency, broken links, alignment errors and cross browser functionality and fixed as needed using CMSPlus in addition to HTML
• Supported web content manager with content management strategy, web design updates and site mapping
• Edited/managed web content on Confidential website using CMSPlus
• Tracked downloads history using Javascript for website and created monthly/quarterly metrics reports using Google Analytics and Microsoft Excel
• Monitored traffic on the website using Google Analytics and made adjustments as needed for better search engine optimization
• Reviewed and published web content edits submitted by super users using CMSPlus
• Managed 404 errors and redirects
• Trained super users with managing content on their web page and made recommendations as needed
• Trained users on basic HTML coding such as how to create links, add/resize images, add ALT tags, change font size and/or color and how to create ordered/unordered lists
• Created layout of advocacy website using CSS
• Built a mobile application for the Legislative Conference (more than 200 attendees) and Annual Convention (about 1,500 attendees) using Eventsential

Emergency Dispatcher II

Confidential, Bowie, MD

Responsibilities:

• Maintained the logs and problem status reports
• Provide solutions both verbally and in writing pertaining to common problems with equipment and data extraction
• Provided direct support regarding the software through one on one coaching sessions, and direct messaging
• Input information regarding emergencies requiring police response using the CAD (Computer Aided Dispatch)
• Created and updated details of each call using medical, fire and police protocols.
• Prioritized calls for service according to the nature of the incident using sound judgment.
• Employee of the Month Award
• Promoted to Emergency Police Dispatcher I/Emergency Dispatcher II
• Certified Training Officer
• EMD, EFD and EPD Certified