SUMMARY:

• Multiple years of extensive experience in Web Content Management, Web Project Management, UI/UX, User Interface Design, Web Design, Prototyping, Usability Testing, Branding, Social Media and Search Engine Optimization, with proven ability to articulate business values.
• Expertise in planning, leading, organizing, and motivating Agile project teams to achieve a high level of performance and quality in delivering Agile projects.
• Expertise in managing projects using Agile (Scrum) methodology with best practices including sprint planning and retrospective meetings, release planning and sprint iterations.
• Awarded as a Most Valuable Contributor (MVC) at Avnet.
• Expertise in crafting web strategy and execution of UI/UX design, brand aesthetic and user experience for customer - facing web sites, mobile platforms & applications, including social media strategy.
• Experience managing complex deliverables related to UI/UX design while effectively using concepts and brand objectives to resolve the tasks in creative and effective ways to meet schedules and goals.
• Experience defining project management processes, standards, and best practices for UI/UX design team - with the goal of improving cross-functional collaboration, workflows, project estimations and resourcing.
• Expertise in Human-Computer Interaction (HCI), User Interface Design Methodologies, Usability Testing, Prototyping (Modular, Horizontal, Vertical, Low-fidelity and High-fidelity Prototypes).
• Experience with User Interaction Models for predictive search results.
• Advanced knowledge and experience in Responsive Design, CSS3, HTML5, Ajax, JavaScript, XML, DHTML and XHTML development for customer-facing web applications.
• Proficiency with UX design software such as Illustrator, Photoshop, Axure RP, Visio, Invision & Sketch.
• Expertise in SEO, wire frames, navigational structure, sitemaps, flowcharts, mockups and prototyping.
• Strong understanding of information technology capabilities and dependencies, including platforms, content management, mobile applications, e-document strategies and process mapping.
• Excellent communication, people skills, project management capability, and the ability to successfully influence and drive consensus across cross-functional teams.
• Experience managing project schedules, expectations for project deliverables, communicating risks, managing stakeholder communications and helping implement an effective system of project status tracking.

TECHNICAL SKILLS:

• Adobe Dream Weaver
• Adobe Photoshop
• Adobe Illustrator
• FrontPage
• Freehand
• Fireworks
• Flash
• HTML5
• CSS3
• DHTML
• XML
• AJAX
• UML
• PL/SQL
• JavaScript
• JQuery
• YUI
• PHP
• JSP
• ASP
• MySQL
• Microsoft Word
• Power Point
• Presentation
• Excel
• Outlook
• Exchange
• Lotus Notes
• Requisite Pro
• UNIX
• Red Hat Linux
• Amazon AWS
• Microsoft SharePoint
• SharePoint 365
• IBM WebSphere Commerce
• Informatica Media Manager
• Drupal
• WordPress
• Magento
• Moodle
• Brightcove
• MS Visio
• MS Visual SourceSafe
• Oracle Endeca
• RedDot
• MS Project
• Microsoft SQL
• HP Quality Center
• JIRA
• Sketch
• Axure RP
• Invision
• Balsamiq
• Bootstrap

PROFESSIONAL EXPERIENCE:

Confidential,San Jose,CA

UX Manager, Web Program / Digital Project Manager

Responsibilities:

• Responsible for re-branding, brand guidelines and re-designing of Avnet global website.
• Managed the team of 10 (UX / Web Designers & Graphic Designers).
• Responsible for UI/UX design and day-to-day content pages creation/updates of Avnet’s Global website, Intranet and other Microsites on multiple platforms - Avnet.com, Digital Asset Manager, Intranet, Avnet EM, Avnet USI, Avnet Cloud Connect, Avnet Community, Avnet Events and Avnet Videos.
• Created user journey maps, wireframes, creative briefs, competitive analyses, and concept documentation.
• Managed project deliverables by creating the UX/Web strategy and rationale such as project plans, research, personas, concept documents, task lists, workflows, information architecture, wireframes, page maps, prototypes, interaction and behavior specifications, visual design and content layout.
• Managed projects in excess of $1.5 million from concept to design to implementation & enhancements.
• Created Statement of Work (SOW) for budget & resources and presented to stakeholders for approval.
• Planned, executed, and finalized project within triple constraints of delivering on time, within budget and scope objectives, including acquiring resources and coordinating efforts of team members.
• Implemented Agile Iterative delivery approach for UX projects, coached & trained product owners, Team Members & cross-functional teams.
• Defined roles & responsibilities, delivery cycle, testing pattern & UAT cycle to deliver production releases.
• Created project charter (including measure of success for the project), commitment sheet, scope document, change request, risk mitigation plan and post deployment status report.
• Responsible for quality assurance of all web design projects, including web usability, cross-browser platform compatibility, accessibility, testing and debugging.
• Responsible for prioritization and governance of QC Ticket for website defects / enhancement.
• Responsible for business requirements for Integration of Lithium Single Sign-On, Cvent Web Authentication, Cvent SAP integration and Integration of Microsoft Dynamics Marketing.
• Responsible for customization of Mobile App for Event (CrowdCompass) on Apple iOS & Google Android.
• Worked closely with the QA and developers to help create test cases.
• Responsible for content migration from OpenText Vignette 6.0 to Microsoft SharePoint 2010.

Confidential

Sr . Interface Designer / Interaction Designer

Responsibilities:

• Lead UI Designer for Bell Confidential (US & Confidential ) website, Nowdirect, Intranet, Bell Confidential Racing, Bell Confidential University & G-Technology (Hitachi) co-branded integrated site.
• Responsible for user interface design, managing web content pages & email marketing programs.
• Primary US corporate web support contact for Bell Confidential Latin America, Brazil, Chile & Mexico.
• Responsible for helping translate business and technology concepts into user interaction design.
• Designed user interface on OpenText RedDot Enterprise Content Management platform, and managed web banners through Endeca Commerce Suit.
• Responsible for web graphics design, banners & coding (HTML, DHTML, CSS, and limited JavaScript).
• Managed Open Source platforms, created custom themes/skins (HTML, CSS, Graphics, JavaScript, etc.) & managed upgrades - Moodle, Media wiki, WordPress Blogs, Drupal site, PHPBB Forums, Ticket system.
• Created wireframes, prototypes, business requirement documents, CSS specifications, branding guidelines & process flow to aid planning phase of development projects.
• Managed Omniture Analytics, Google Analytics, Lyris HQ Email Marketing, Facebook Integration and Google Webmaster Tools.
• Optimized designs to maximize effectiveness by testing multiple creative approaches & A/B Testing.
• SME in interaction design, usability principles, and user interface design standards and best practices.

Confidential,Parsippany,NJ

Sr . Interface Designer / Sr. UX Analyst

• Created, managed and maintained company Internet and Intranet sites, with key responsibility for web design, graphics design and creation of web content pages.
• Designed, developed and implemented new web interfaces, HTML prototypes, sitemaps, wireframes, graphics, navigation flow and content layouts.
• Responsible for quality assurance of all web design projects, including web usability, cross-browser platform compatibility, accessibility, testing and debugging.
• Coordinated with the Development and QA teams to ensure that product enhancements meet expectations and are designed in a manner consistent with the product suite.
• Developed business and functional requirements documents, use cases and business process flow.
• Responsible for establishing and monitoring sub-project plan, milestones, and deliverables, including analysis, definition and documentation of business requirements and detailed project scope.

Confidential,Edison,NJ

Sr . Interface Designer / Sr. UX Analyst

• Created and managed the user interface templates, modules, wireframes, prototypes (Modular and Horizontal) and use cases.
• Customized the I-Many Contract Management application for the clients. Implemented and supported the SDD for clients like, Confidential.
• Created Business Requirement Documents (BRD), Solutions Design Document (SDD) & Training Manuals.
• Conducted JAD sessions and interviews with engineering team and other business groups.
• Worked with the executive team, supervisors and system administrators.
• Managed issues and project work to meet Service Level Agreements (SLA).

Confidential,Richmond, VA

Lead Business Analyst / Sr . UI Analyst

• Worked in the BIO group responsible for the enhancement and new product development of the payment systems utilizing the Rational Unified Process (RUP).
• Created wireframes, interface layouts and HTML prototypes.
• Provided support for web development, report creation, systems analysis, trouble shooting, process consolidation, process automation and enhancements on multiple systems running on several platforms.
• Served as a liaison between business users and software development teams, including functioning as a Subject Matter Expert (SME) in translating business requirements to software development teams.
• Worked with project stakeholders and other team members to capture, organize, document and manage requirements throughout system life-cycle.
• Analyzed and prioritized business requirements, system requirements and project schedules.
• Defined the scope of the project based on the gathered business requirements, including documentation of constraints, assumptions, business impacts, project risks and scope exclusions.

Confidential,Toronto,ON

Team Lead / Business Analyst

• Performed on-job training in Six Sigma Green Belt for process.
• Developed prototype to improve the card member’s web-based account management system.
• Analyzed the existing process vs the new requirements and arrived at Gap analysis, and Risk Analysis.
• Linked business processes to organizational objectives, performed critical path analysis, and identified opportunities for business process improvement.
• Created test plan and test cases for user acceptance testing.
• Developed solutions that meet the business requirements, resolved open issues and change requests
• Assured that all artifacts are in compliance with corporate policies and guidelines

Confidential,Mountain View,CA

User Interface Designer / UI Developer

• Managed the Ideas.com website, and white-label / co-branded partner sites.
• Created branded site templates for Confidential.
• Created wireframes, prototypes (Low-fidelity and High-fidelity), CSS style sheets and HTML templates.
• Coordinated the efforts of BAs, System Architects and Quality Analysts
• Collaborated with project managers and developers in conceptualizing and development of new interfaces.
• Ensured browser compatibility with all major web browsers on PC and Mac platforms.
• Created web graphics from stock photographs and digital drawings reflecting the concepts and services.

Confidential,Union City,CA

User Interface Designer / UI Developer

• Designed templates for plug-in modules using HTML, graphic Designs, JavaScript and CSS style sheets.
• Develop UX design concepts, wireframes, user flows, use case scenarios, prototypes & navigation maps.
• Created branded store fronts using 3Fusion theme templates.
• Interacted with developers to understand application functionality & navigational flow.
• Worked with the stakeholders to gather the business requirements and change requests.

Confidential,San Francisco,CA

Web Designer / Web Developer

• Primary architect of User Interface Design Methodology (RC-UID), based on the value and importance of the user-centric design process.
• Responsible for UI designing, graphics design, HTML coding, template designs, CSS, customization and development of enterprise web solutions and open source.
• Managed the UI prototyping, wireframes, mockups, designing and usability testing of software products (like eDesk, CMS and eDocs).
• Created guidelines and templates, developed use cases, developed designs for web-based and stand-alone software products, planned and executed formal and informal usability tests.
• Worked with developers to develop highly-structured and standardized modular approaches to creating a common set of CSS to ensure consistent and unified user experience.

Confidential,Concord, NH

Software Developer

• Worked on Bridges Project (Childcare System) for New Hampshire Health and Human Services.
• Facilitated requirements gathering and design sessions, and translated information gathered in those sessions into system design documents and models.
• Developed and assisted in implementing, testing QA procedures, code maintenance and support of prior software releases.
• Lead and participated in design/coding in C/C++ while collaborating with programmers and quality assurance team throughout software development lifecycle to ensure enhancements work as designed.