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Director  Resume

San Francisco, CA


  • More than 17 years of successfully managing software development life cycle teams, cloud engineering teams, delivery of strategic client projects, configuration management teams, software development teams, release management teams, integration testing teams, and having hardware modification experience.
  • Experienced in a diverse range of technologies within multiple industry settings ranging from mobile telecommunications, health, internet, insurance, federal agencies and the regulated institutional financial sector.


Proficient in: Perl, Shell Scripting, DOS Batch, HTML, XML, UNIX/LINUX SCRIPTING, AcuCobol

Familiar with: Microsoft Visual Basic, Java, C++, .NET web applications

CM: Git, TeamForge CollabNet, Gitolite, GitHub Collabnet, GerritForge, Stash, Synergy, DVCS, Jira, Confluence, Crucible, Rational ClearCase, Rational ClearDDTS, Rational ClearCase, Electric Cloud, Platform Builder, In House Custom Build Apps, acmake, nmake, Serena PVCS Version Manager, Serena Dimensions CM, Serena Team Track, Serena Agile Planner, Jenkins Continuous Integration (CI), Hudson Continuous Integration (CI), Bamboo Continuous Integration (CI), Atlassian, GIT, JIRA, Confluence, FishEye, Crucible, Gitlist, Synergy, Rational Team Concert, Rational Collaborative Lifecycle Management 6.0

Cloud: Amazon AWS, Azure, HPE, Confidential, Microsoft, Pivotal, RackSpace, IBM

Automation: Connect Direct, BMC Control - M, IBM WebSphere MQ, EMC BCV Replication, rsync

Database: SQL, ORACLE, AcuCobol Vision Index File System, DB2

Platforms: Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows 7, Microsoft Windows 8, Microsoft Mobile 5.0, Microsoft CE 4.2, UNIX Solaris v.8-10, DOS, Linux, Apple iOS

Protocols: LDAP, PAM, Active Directory, Apache, telnet, SSH, cURL, authentication, authorization, SSO, Tomcat

Service Management: ServiceNow, Remedy

Conventional: Microsoft Word, Excel, Visio, Outlook, PowerPoint, Photoshop, WSFTP, Chrome, IE, IBM Sametime Connect



Confidential, San Francisco, CA


  • Senior level leadership role responsible for leading a team of world-class architects, engineers, and sales teams who are dedicated to building bulletproof solutions that meet a set of KPIs and deliverables for our customers.
  • Responsible for presales, sales, project scoping, client delivery, and/or architecture of strategic projects in various practices: DevOps, Cloud Engineering, Artificial Intelligence & Deep Machine Learning, SAP, Testing, and Development Solutions for major Fortune 100 and Fortune 500 clients.
  • Help building relationships with clients to scope out potential future projects by explaining service offerings and driving the initiative to an executed SOW with smooth client onboarding.
  • Built a portfolio of partnerships with industry leaders to help drive strategic project work and solution implementations to increase enterprise revenue.
  • Principle architect for source code management, build and release, and source migration projects.
  • Designed and architected a manifest driven automated delivery engine to help clients manage their code delivery process in an agnostic fashion at Fortune 100/500 clients based in AWS infrastructure, Jenkins, ServiceNow, Git, and Enterprise Business Rules Engine.
  • Led a team of AWS Certified Architects and Developers in the DevOps cloud practice that focused on AWS implementations, migrations and custom solution designs.
  • Ensured client deliverables were on track to be successfully implemented within scope and budget at various client locations.

Atlassian Admin/DevOps Infrastructure Architect/CI-CD Advisor

Confidential, Fort Lauderdale, FL


  • Responsible for implementation and architecture for enterprise Atlassian suite.
  • Train staff on using Atlassian in production environment and operations.
  • Coordinate and respond to requests for release management support and document cross functional components to ensure dependency planning.
  • Planned and implemented Atlassian toolset to provide ALM solutions for Agile development
  • Worked with development teams to migrate their workflows from Waterfall to Agile and implement them into new Atlassian tools.
  • Provide ongoing executive management feedback on gap analysis findings with CI/CD agile implementation at an enterprise level.
  • Scaling AWS environments using Code Commit for development and benchmarking of CI/CD tools.

Senior Release Manager/Software Configuration & DevOps Manager

Confidential, Fort Lauderdale, FL


  • Responsible for applying release, implementation and change management methodologies to ensure the goals and objections of each release are accomplished on time.
  • Coordinate and respond to requests for release management support and document cross functional components to ensure dependency planning.
  • Planned and implemented Atlassian toolset to provide ALM solutions for Agile development
  • Worked with development teams to migrate their workflows from Waterfall to Agile and implement them into new ALM tools.
  • Managed the DevOps helpdesk team of 12 for the Confidential Healthcare account which included triaging sev1 issues and maintaining the Live Doctor Portal.
  • Carried out the build and release manager duties for all Anthem mobile and Tier 1 clients which included Confidential and Confidential.
  • Was the key architect in implementing new ALM tools to replace legacy systems and ensure the implantation plan met all stakeholder requirements.
  • Facilitated release planning and status meeting to ensure all stakeholders are on the same path of execution.
  • Architected the migration of on-prem infrastructure to AWS for tier 1 applications
  • Monitors and documents that all release components cross functionally compatible
  • Facilitated maintenance release deployment activities and coordinate troubleshooting efforts with key release managers, project teams and IT technical support resources.
  • Published release notes and participated in defining standards for release procedures.
  • Manage offshore development resources to ensure defects are being rectified and delivered in a timely manner.
  • Established a protocol to scrub defect and enhancement tickets with developers, production operations, business leads, and senior management on a weekly basis.
  • Provide guidance on continuous support of crucial enterprise applications and escalation path for resolution.
  • Established key partnerships with high profile clients like Confidential to ensure technology was being utilized to help alleviate any roadblocks for members.
  • Helped revamp the mobile development from a Waterfall to an agile development methodology.
  • Provided guidance in creating procedures to automate the build, release, and deployment process by utilizing the latest ALM tools like Jira and Git.

Rational Team Concert Architect

Confidential, Fort Lauderdale, FL


  • Responsible for applying build, implementation and change management methodologies to ensure the goals and objections of each build are accomplished on time.
  • Configured and installed Jenkins to meet stakeholder requirements for commerce and portal teams
  • Created build jobs, managed builds and deployment jobs on Jenkins for various web portals
  • Installed, architected, and administered the installation of IBM Rational Collaborative Lifecycle Management 6.0 which included LDAP, DB2, SSO, and backup & restore settings.
  • Setup, administered, and managed source code repositories for multiple packages simultaneously
  • Created disaster recovery plans and procedures for RTC, Jenkins, and CLM
  • Coordinate and respond to requests for builds from application development teams
  • Maintained the source code and configuration of packages and custom components using Rational Team Concert and Rational Collaborative Lifecycle Management
  • Assisting and supporting the Software Development Lifecycle to meet requirements and deadlines
  • Establishing change control procedures

Software Configuration Specialist Director

Confidential, Fort Lauderdale, FL


  • Led a team of 7 SCM specialists to ensure over 500 Deutsche applications met the strict compliance of the Monetary Authority of Singapore (MAS), Reserve Bank of India (RBI), and Federal Reserve Board (FRB).
  • Established enterprise protocols for internal development teams to follow in respect to build, release, and configuration management methods that adhere to worldwide financial regulatory regulations.
  • Oversaw the team create an automated source code review process that ensured all development code was reviewed, stored in a repository, and free of malicious code to meet strict regulations.
  • Rolled out enterprise guidelines for Crucible, Jenkins, and GIT.
  • Created corporate training courses and tests to ensure all developers and staff understood the regulatory policies and SCM protocols.
  • Meticulously documented all newly established policies and procedures.

System Engineer IV Lead

Confidential, Fort Lauderdale, FL


  • Created a Runbook for Collabnet, TeamForge, Git, and Jenkins so the helpdesk can resolve issues before escalation.
  • Delivered SCM Level 3 technical support to software development teams.
  • Resolving incidents reported by internal customers or provisioning services such as migrating Git repos, Git/TeamForge server administration, Git trigger development, and create custom Git solutions for application development teams.
  • Monitored incidents to ensure their timely resolution to meet expected SLA requirements.
  • Creation of knowledge base articles upon incident resolution to help escalation of future issues to Level 3 support.
  • Enabling and maintaining enterprise Git repo mirroring.
  • Introduce service component enhancements requested by Git Product owners.
  • Design and maintain Git/Gerrit hooks.
  • Develop scripts to automate administration tasks.
  • Optimize TeamForge Git environment.
  • Run validation tests before implementing changes.
  • Creation of deployment documentation.
  • Create new solutions to automate repetitive manual processes.
  • Perform validation tests based on specified test cases.
  • Collaboration with local support providers, the central Helpdesk, and vendors.
  • Effectively communicated project status and progress to all key stakeholders.

Director of Software Configuration Management

Confidential, New York City, NY


  • Primary responsibilities include managing a SCM team and modernizing the SCM systems at the enterprise level to achieve continuous delivery and integration.
  • Converted the corporate SDLC from waterfall to agile using the latest ALM tools and Git.
  • Lead an enterprise level Application Lifecycle Management committee that selects the best solution for the organization after determining the proper requirements from all stakeholders.
  • Managed SCM team primary daily responsibilities include building development, quality assurance, and production builds for a range of products. The products consist of .NET builds, Android mobile application builds, iOS mobile application builds, SOA Source, and various other website framework layers for a high traffic website.
  • Collaborate with development, QA, release engineering, operations, and site support to achieve high quality and compliance.
  • Managing cross-functional project teams that consist of consultants, permanent employees, and vendors.
  • Work with architects, technical leads, enterprise management to drive new standards and best practices in the software development lifecycle process.
  • Collaborate with project managers and engineering directors to plan deployment and release calendars.
  • Designed, developed, and maintains all features of the corporate continuous integration platform.
  • Proactively implemented automation in manual operations wherever it’s feasible.
  • Lead the drive to automate the development to production deployment process.
  • Self project managed many enterprise level implementation initiatives to achieve the desired business goals.
  • Presented initiatives at numerous enterprise level architecture review boards.

SCM Program Manager / Senior Software Build & Release Manager

Confidential, Fort Lauderdale, FL


  • Primary responsibilities include re-architecting an agile build and release management process for a global portfolio accounting software.
  • Created an automated continuous integration methodology and automated integration test plan to minimize inherent risks as the release is promoted from development to the production platform.
  • Coordinate with offsite and onsite teams to maintain a vigorous release deployment schedule and handoff development work to get requirements met on a timely basis.
  • Attend change advisory board (CAB) meetings to review and prioritize change requests based on the current business needs.
  • Collaborate with team leads, user acceptance testers, business leads, and project managers to effectively schedule a viable release schedule.
  • Proactively developed complex shell scripts to automate processes that help the production support staff eliminate production incidents and end-user errors.
  • Analyze discrepancies found during integration testing and engage the proper business teams to investigate whether a defect truly exists.
  • Spearheading a project to standardize Jenkins as the continuous integration platform and Serena Dimensions CM as the source code version manager at the corporate level.
  • Managed UNIX and Windows server refresh projects that seamlessly transitioned to new servers without impacting critical business units.
  • Constantly exploring cutting edge technology to help increase business productivity while being cost efficient.
  • Trained in the production support role to help achieve the Net Asset Value (NAV) as required by the Securities and Exchange Commission in case the production support staff is unavailable for this time critical calculation.
  • Quarterly planning with vendors to ensure that end-users are not impacted with service interruptions in respect to backend hardware and software requirements.
  • Archived regulatory required signoffs and test results for SOX audit inquiries while demonstrating the segregation of duties.

Senior Software Configuration Manager / Build & Release Manager / SQA

Confidential, Chicago, IL


  • Primary responsibilities include the management 14 employees that comprised of a global software configuration management team based in multiple offsite locations.
  • Architected an automated global unified change management process for a dual platform smartphone that consisted of a Windows Mobile application processor as well the baseband application processor.
  • Significantly reduced software defects introduced into the products software cycle by creating an automated continuous integration build process which helped identify errors on a daily basis. This process was able to successfully communicate among various operating systems; Solaris (shell scripting), UNIX (shell scripting), WinXP (DOS scripting), and LINUX (Perl scripting) to seamlessly achieve a successful software build.
  • Designed proprietary UNIX shell scripts and automated procedures that reduced the software development time in half by integrating ClearQuest, ClearCase and mySQL to seamlessly accomplish compilation of Windows Mobile binary images.
  • Worked on multiple high tier dual architecture devices based on Microsoft CE 4.2, Microsoft Mobile 5.0, and Motorola’s Legacy baseband OS.
  • Well experienced in identifying and resolving software code compilation errors for devices based on GSM, 3G, 4G, LTE, UMTS, VoIP, and iDEN protocols.
  • Lead corporate consultant for various Motorola global Microsoft Windows Mobile configuration management teams.
  • Proactively steered an initiative to reduce release build times by designing a proprietary distributed build server for devices based on Microsoft Windows Mobile. This had not been achieved by any corporation at that point in time.
  • Helped transition defect reduction management from paper to digital tracking which assisted the software quality assurance team to work effectively.
  • Provided annual estimates on disk volumes needed per project to help successfully maintain source code preservations. These projections are used for budget planning during each fiscal year in respect to hardware and equipment which were critical in maintaining optimal software release cycles.
  • Able to make hardware modifications to mobile breadboard communication devices to adapt to a newly introduced software feature.
  • Worked as a lead feature system tester as well as an onsite customer field test engineer.
  • Created customized Microsoft Windows Mobile software development kits (SDK) for third party partners during the product’s life cycle

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