SUMMARY:

• A results - oriented professional focused on and successful at investigating, identifying, developing, and managing information policies, processes, technologies, procedures, staff, and customers amongst all streams of business and a wide variety of outside organizations including; DOE, IRS, Legal, Engineering, GMP, SOX, etc.
• Successes include designing, engineering, introducing, integrating, enhancing/customizing, and maintaining, worldwide, enterprise solutions (ERP, WMS, MRP, DMS, QMS, MMS, CRM/CMS), off-the-shelf solutions (Network, VoIP, IT security, disaster recovery, field security, time keeping, OCR, agreement management, change management), and custom solutions (monitoring & automation, PLC, SCADA, websites, interactive dashboards, EDI, integration between applications and businesses) along with their respective organizational (staff, vendor, policies, procedures, processes), technical (applications, databases, data warehouses, reports), and customer (program management, project management, technical) counterparts.
• Efforts to educate, promote, and implement IT Service Management, Project Management, SDLC, and Agile methodologies is the foundation that has led to the success of company, department, project, and application management.
• Interfacing with C-level executives and leaders across multiple organizations to develop and manage internal and B2B concepts in addition to interfacing with client services, end users, and computer services to develop and manage operations, has led to successfully managing goals, expectations, work plans, schedules, estimates, resource plans, and status reports. Knowledge and experience managing the planning, implementation, and support of applications to support business functions such as Sales, Purchasing, Receiving, Payments, Manufacturing, Vendor Management, Warehousing, Maintenance, Field Services, HR, Payroll, and Accounting has assisted in analyzing, developing, and managing projects’ scope, objectives, outcomes, critical success pathways, and elimination or resolution of scope creep and contentions.

TECHNICAL SKILLS:

Operating Systems: Microsoft Windows, LINUX, UNIX, DOS

Application Suites: Microsoft (Dynamics, SharePoint, Word, Excel, Access, PowerPoint, Visio, Project, Visual Studio), Corel, Adobe, Oracle, Crystal Reports, Apache, ClearCase, Ellipse, SalesLogix, MAS500, Exari

Programming: Assembly, C, C++, Borland, Visual Basic, Java, ActiveX, JavaScript, PHP, SQL, XML, HTML, Shell Scripting, Windows Scripting, FTP Scripting, Linux Scripting, UNIX scripting

Remote Monitoring Systems: OSII, BowNetworks, ABB, Schweitzer, GE, Custom

Network Systems: Verilink, Nextel, Linksys, Cisco, Black Box, Garret Com, COMTROL, Rugged Com

Databases: SQL, MySQL, Oracle, Custom Real-Time

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Online School Architect / Developer

Responsibilities:

• Successfully architected, developed and continue to maintain and enhance online school from scratch. This online-school / eCommence-site was built using Split Stack Development techniques in conjunction with XML, OOP PHP, HTML, Javascript, JQuery, CSS3, Affinity Graphic Designer, and other languages and tools.

Confidential, Phoenix, AZ

Sr IT Director

• Establish, market, engineer, implement, enhance, and manage ERP, CRM/CMS, WMS, MRP, DMS, QMS, MMS, and eCommerce Website’s roadmap, strategies, and solutions.
• Interface with C-level executives and business leaders to identify, develop, and manage to current and future business models, strategies, goals, and operations.
• Interface with and lead business and technical partners to establish policies, procedures, best practices, control mechanisms, and IT tools to successfully and collaboratively plan, deliver, and support the business models, strategies, goals, and GMP certification.
• Establish and build collaboration, standards, processes, resources, and procedures to achieve SDLC support in an agile environment.
• Educated, developed, and implemented operations’ policies, processes, and procedures for, and conceptualized, developed, implemented, assessed, and refined/customized: Sage X3 s ERP, CRM, WMS, QMS, MMS, MRP, DMS, IT Service Management, Project Management, Warehouse Automation, MRP Automation, Quick Books POS, SPS EDI, Gladinet Disaster Recovery and Data Backup technology, Cisco VoIP, Microtel VoIP Call Monitoring, Google Suite (Mail, Sites, Documents, etc), Microsoft AD, NAS, and Printing services/security Trend Micro/ESET Security
• Custom web/database based: eCommerce (Magento/XML/OOP - PHP/CSS3/JQuery/HTML), Customer portals, B2B technology (PHP, VBScript, Batch, SOAP, API, etc ), M2M technology (PHP, VBScript, Batch, SOAP, API, etc )

Confidential, Phoenix, AZ

Manager, IT Business Analyst / Program Director

• Establish, market, and manage future state CRM (Customer Relationship Management) and Customer Portal systems’ roadmap, strategies, and solutions. Interface with C-level executives and business leaders to identify, develop, and manage to current and future business models, strategies, and goals. Interface with and lead business and technical partners to establish policies, procedures, best practices, control mechanisms, and tools too successfully and collaboratively plan, deliver, and support the business models, strategies, and goals. Establish and build collaboration, standards, processes, resources, and procedures to achieve SDLC support in an agile environment.
• Educated staff on IT, IT Service Management, and Project Management standards
• Conceptualized, developed, implemented, assessed, and refined: Sale Logix and Dynamics CRM technology, Exari agreement management technology, SysAid change management technology
• Custom web based: Customer and Vendor portals, Reservations technology, Information management technology, B2B technology, M2M technology

Confidential, Phoenix, AZ

Project Manager / Business Analyst

• Managed EAM (Enterprise Asset Management), ERP (Enterprise Resource Planning), COTS (OCR, Time & Attendance, LIMS, ...), and Portal systems’ development, integration, and implementation for global EAM, ERP and operational applications and initiatives.
• Interface with and lead business and technical partners to establish policies, procedures, best practices, control mechanisms, and tools to successfully and collaboratively plan, deliver, and support the business models, strategies, goals, and SOX certification. Establish and build collaboration, standards, processes, resources, and procedures to achieve SDLC support.
• Developed and implemented Ellipse Payroll system for African companies
• Developed and implemented Ellipse HR system for African companies
• Led, directed, and implemented outsourced check printing process to Confidential
• Conceptualized, developed, implemented, assessed, and refined: Brainware OCR Technology, Kaba automated time keeping technology, Ellipse Financial systems for North American, South American, and African companies
• Custom web based: M2M technology, B2B technology
• Enhanced and integrated technologies such as SAP, Ellipse, CMMS, PeopleSoft, Concur

Confidential, Newark, NJ

Project Manager / Business Analyst / Staff Engineer

• Led the corporate sponsorship, business management, project management, development, and implementation of the Supervisory Control and Data Acquisitioning (SCADA) system that manages the electric distribution grid.
• Developed and managed business critical processes, data collection, warehousing, control automation, system design, integration, assessment and maintenance.
• Listed as one of four authors of Wavewin, object oriented data acquisitioning software implemented world-wide; authored in Delphi and C++
• Pioneered the transition from outdated sector-wide power grid ETL and supervisory control systems to streamlined highly functional, architecturally efficient, and cost-effective ETL technologies, business solutions and services that dramatically improved efficiency, reduced operating expenses, linked networks and productivity tools, and optimized data integrity and safety
• Conceptualized, developed, implemented, assessed, and refined M2M technology
• Educated clients and vendors on IT and IEEE standards to help them make better decisions about computing solutions and deployment