SUMMARY:

• Career has included the following positions. Operations Supervisor,Senior Computer Operator, Senior Programmer Analyst, Project Leader, Data Administration,
• IS Process Manager, Systems Analyst, System Analyst Programmer III, and SQL Instructor.
• My strengths are solid work ethics, dependable, mentor, leader, IT Journeyman, needs little supervision, and team player.

PROFESSIONAL EXPERIENCE:

Confidential

Application Developer, Bells, TN

Responsibilities:

• Responsible for maintenance support for all system doing analysis, debugging, testing, and repairing programs.

Tools: used: COBOL, JCL, CICS, Vsam, Window XP, and Microsoft Office. The work was done on mainframe VSE Operating system and AS400, networks, and standalones.

Confidential

Systems Analyst Programmer III, Little Rock, AR

Responsibilities:

• Responsible for maintenance support in the FISS systems are for Confidential Part A:
• Mainframe support of help desk.
• Worked on changing COBOL programs, jcls, procs, and CICS.
• Did analysis, trouble shooting, provided on call support after hours, and repairing problem tickets called PARS and TARS created by customers and in house Business Analyst. Change management systems used was Endeavor.

Confidential

Programmer/Systems Analyst, Columbia, SC

Responsibilities:

• Early Detection - Coding programs in Eztrieve Plus and APS COBOL. Worked on changing and adding JCL, proclibs, cardlibs, and doculib. Tested all changes and promoted all modules to production. .
• ClipPlus Expansion- Three new IMS segments added to the database which required additional DB2 tables to be created on the TIRF. TRICARE report data was affected by this project. Responsible for testing all changes and promoted all modules to production. Tools used were DB2, APS, COBOL, JCL, PROCS, Smarttest, and EZtrieve Plus.
• NPI Project- Created weekly stats for total number of claims compared with NPI providers being enrolled. This provided management with the information to evaluate how well new NPI providers are being enrolled compared to the number of claims being processed. Responsible for testing all changes and promoted all modules to production. Tools used were DB2, APS, COBOL, JCL, Smarttest, PROCS, and EZtrieve Plus
• Records Management- Bank transmissions of check images and index files from PNC Bank and Bank of America. Responsible for creating scope, design, and technical specs for the project. Wrote conversion programs using APS, COBOL, and EZtrieve Plus.

Tools: Used: APS, COBOL, CICS, DB2, EZtrieve Plus, Smarttest-Batch and CICS, QMF, Access, Mailaway, Endevor, and Dumpmaster

Confidential

System Analyst, Memphis, TN

Responsibilities:

• Support Cost Manufacturing applications, mainframe report distribution to the web and invoicing to Laservault, Taxes, Insurance, General Accounting, and Stock Requisitions.
• Teaching, training, and mentoring our new employee.
• On call support and backup support for A/P, G/L and Miscellaneous feeder systems into the financial applications.
• Worked on problem tickets entered into Remedy and assigned to me by my Manager.
• Each ticket was researched and program or programs were identified and modified.
• Program changes were tested and promoted to production.

Tools: used: on a daily basis COBOL, Abend-aid, JCL, CICS, Vsam, Epic, DBUP, Sourcebank, Windows 95, Window 2000, Timbukto, DLI, Report Web, Laservault, Microsoft Word, Lotus notes, and Excel. The work was done on mainframe (VM and VSE Operating system), networks, and standalones.

Confidential, Grand Junction, TN

Project Coordinator

Responsibilities:

• Three month contract working for the Strategic Replenishment team.
• Project Coordinator for their CICS High Availability Project.
• Analysis and coding to allow CICS transactions to route to an available CICS region in case of a system failure.
• Modeled the programs temp storage queues to allow programs to run on different CICS region.
• Analysis completed on all programs.
• Programchanges were tested and promoted to production.
• The programs that did not need coding changes were identified and were coordinated with the CICS team to make them a blank affinity or terminal lifetime transactions. Tools used on a daily basis COBOL, DB2, CICS, Platinum, Expeditor, DLI, Spufi, QMF, Microsoft Word and Excel.

Confidential, Memphis, TN

Systems Analyst III

Responsibilities:

• Support Payroll and Human Resource applications using DB2, EZtrieve Plus, 370 COBOL, Spufi,
• MVS JCL, Dispatch, CA-1, CA-7, Outlook Express, Microsoft Office, Elispe, and Integral’s Payroll and Human Resource software. Main responsibility is to provide services for batch reports for Payroll and Human Resource end-users. Created user reports as Excel spreadsheet. On call support rotation for all mainframe applications.

Confidential, Horn Lake, MS

Senior Programmer Analyst

Responsibilities:

• Field Information Systems applications (FIS). Applications supported are Taxes, Insurance, Fringe payroll, General Accounting, and Stock Requisitions, Corporate wide publishing of host reports to the intranet using a product called Report Web to distribute the reports.
• I handled user request for break/fix support which required me to research and analyze problems and determine the right course of action to correct it.
• I made all program changes and tested them and promoted to production. The work was done on mainframe (VM and VSE Operating system), networks, and standalones.

Tools: used: on a daily basis COBOL, CICS, Vsam, JCL, Epic, Sourcebank, DBUP, Report Web, Win95, Window 2000, Timbukto, Lotus Notes, Microsoft Outlook, Excel and Word. On the job training in Visual Basic using CBT courses and reading manuals.

Confidential, Horn Lake, MS

IS Process Manager

Responsibilities:

• Applications supported were feeder systems for the Geac payroll systems, Bank Recon, 401k, General Accounting, Corporate wide publishing of host reports to the intranet using a product called Report Web to distribute the reports, report distribution for our archiving system using Laservault. I handled user request for break/fix support which required me to research and analyze problems and determine the right course of action to correct it. All program changes were completed and tested and moved to production.
• The work was done on mainframe (VM and VSE Operation system), networks, and standalones.

Tools: used: on a daily basis COBOL, CICS, Vsam, Abend-Aid, TSO, JCL, Epic, Sourcebank, DBUP, Report Web, Laservault, Timbukto, Microsoft Outlook, Win95, Windows 2000, Excel and Word.

Confidential, Memphis, TN

Consultant

Responsibilities:

• Completed work on remaining programs to bring them Confidential compliance. Research and analysis for calculation for debt to income ratio and yearly total income for loan applicants for the Audit Departments use to provide the information needed to calculate the debt to income ratios by applicant. Worked with the Compliance Department to help them with extracting DB2 data for downloading using QMF. Conversion project to bring Gulf Pacific Mortgage onto the existing system. The work was done on multiple platforms such as MVS mainframe and standalones.

The tools used: on a daily basis COBOL, DB2, CICS, File-aid, COBOL II, JCL, VSAM, TSO, QMF, Changeman, Abend-aid, Spufi, Intertest, SAR, Win95, Microsoft Office Excel and Word.

Confidential

Consultant, West Point, MS

Responsibilities:

• Worked on year 2000 compliance for their order entry systems.
• Analysis to determine work needed. Correcting programs and writing conversion programs to change the dates imbedded in copybooks, and all program working storage that have dates that will be changed to include the century.
• Did system testing to validate all programs were in fact Y2K compliant. Work was done on VSE mainframe and standalones using NT operating system.

Tools: used: on a daily basis COBOL, JCL, Iccf, Faqs, and Raps.

Confidential, Memphis, TN

Consultant

Responsibilities:

• Worked in Human Resource/Employee Benefits Department enhancing the tuition reimbursement system to be compliant with Confidential for all tuition refunds for employees.
• Provided support for system problems and maintaining existing programs by user specified modifications.
• Year 2000 compliance for Regulatory Systems. Changed existing programs to be able to handle century change.
• The work was done on multiple platforms such as MVS mainframe and standalones.
• The tools used COBOL, Platinum, IMS/DBDC, COBOL II, JCL, CICS, TSO, home grown change management system, and Expeditor.

Confidential, Memphis TN

Consultant

Responsibilities:

• Completed all front-end analysis to determine impact of project by identifying programs to be changed, time estimates and task plans.
• Coded batch and CICS programs and created test history data each day.
• The work was done on multiple platforms such as a MVS mainframe and standalones.
• The tools used on a daily basis COBOL, COBOL II, JCL, DB2, CICS, VSAM, TSO, Changeman, Abend-aid, Intertest, Spufi, Microsoft Office Excel and Word.