SUMMARY:

• Increased adoption rate of Uber - compete product BOOST by 30% in San Francisco area.
• Shipped Windows Phone 8 and Launched Windows Azure Cloud.
• Acquired Master’s Degree in MIS with Honors, while actively involved in business organizations.
• Acquired experience in UI/UX, App Development, Cloud, DevOps, and Networking over course of career.

TECHNICAL SKILLS:

• Agile
• Axure
• Adobe
• Asana
• Amazon Web Services (AWS)
• Auto scaling
• Apache
• Cloud Services
• CSS3
• Cisco
• CI/CD
• Docker
• Data Modeling
• Data Visualizations
• Database Warehousing
• Database Mining
• DHCP
• DNS
• Enterasys
• ExaData
• Execution
• EMC
• Front-end design
• GitHub
• HTML5
• Information Architecture Design
• IAAS
• JavaScript
• JQuery
• JIRA
• Juniper
• Jenkins
• LAN/WAN
• MySQL
• Confidential Office
• Confidential Project
• NetApp
• Office
• Project Management
• PAAS
• PHP
• Prototyping
• Planning
• Routing
• Riverbed
• SAAS
• SQL
• Scrum
• Slack
• SharePoint
• SQL Azure/Database
• SQL Studio
• Subnetting
• Switching
• Windows Azure
• Web Development
• UX/UI
• Usability Testing
• Visual Studio
• VLAN’s
• VMWare

PROFESSIONAL EXPERIENCE:

Confidential

UX/UI Engineer

Responsibilities:

• Designing application Interfaces for Mobile and Web across devices and browsers using Java, XML, JavaScript, and CSS.
• Modeling complex UX flows for Responsive web, mobile, and desktop applications with a focus on enterprise products.
• Building and coding up prototypes using HTML5, CSS, Sketch, Balsamiq, Axure, and Adobe CC.

Confidential

UX Engineer

• Created wireframes, produced mockups, and determined ideal typography and visual design using Adobe and Axure.
• Produced responsive mobile-first website with cross-browser compatibility using Bootstrap and HTML/CSS.
• Drove content management with setup of communication environments like JIRA and Slack.
• Conducted research on data-based user patterns using SQL, Tableau, and Excel Reports.
• Evaluated performance statistics and transformed data into business insights using Google AdWords and Analytics.
• Brought big picture project vision and communication to projects while working with internal groups to streamline processes, increase collaboration and strengthen team communication.

Confidential

UX Engineer

• Established Style Guides for varied architectures and platforms, and performed usability testing on new design initiatives, and Prototyped design concepts, validated architecture, and implemented site-map structure.
• Planned and drove project timelines with UX designers /developers, product managers and IT project managers to take projects from concept to launch.

Confidential

UX Designer

• Established the UX development process using JIRA: visioning, wire framing, visual design, prototype development, testing, and deployment as well as WBS, dependencies, and responsibilities of UX design teams.

Confidential

Project Manager 

• Collaborated with business groups including UX, Development, and Cloud Engineering to design Advisory team.
• Grew a 22-member Advisory team for Windows Azure IaaS, PaaS, and SaaS, designed to better serve our Enterprise Customers with collaboration throughout the DevOps chain.
• Targeted specific goals relating to User Research, determining ROI for new features, and measured performance KPIs.
• Leveraged strong technical engineering background of Confidential Cloud to improve process efficiency by 15%.
• Served as a team mentor, and functioned as senior Trusted-Advisor for Enterprise Customers.
• Compiled complex service delivery processes, and lead continuous improvement activities in support of customer and internal business processes, and facilitated project team meetings for cross-functional team communication.
• Performed analysis of industry competition, determined ROI for new features, and developed service roadmap.

Confidential

Senior Engineer

• Designed real-time Dashboards, Wikis, and SharePoint sites and contributed to the programming effort.
• Defined plans and managed execution of project plans and groomed sprint backlog.
• Created service deployment procedures and processes, SOP’s, TSG’s, and SLA’s.
• Deployed Engineering Production Services using Octopus, CircleCI, PowerShell, Python, and XML, IIS, and SQL.
• Overseeing QA/Testing workflows and guiding service deployments Mobile WPS team using 1-week release cycles.
• Experienced with the Confidential BI stack and Data Analysis/Visualizations using Excel Pivot tables.
• Deployed web services for enterprise applications using C#/PowerShell.

Confidential

Lead Engineer 

• Served as project lead for engineering team, and supervised vendors and contractors.
• Earned stellar reviews for human capital resourcing efforts for the Professional Services offering in 24/7 environment.
• Managed Global Service teams rotations for customer base in Australia, U.K, Asia, and USA for LabTech RMM software.

Confidential

Engineer

• Implemented and maintained policies, procedures and associated training plans for system resource administration, failover systems, LAN/WAN networking, and asset management.
• Supervised and trained 3 Analysts and 2 Engineers on projects.
• Reduced infrastructure costs by 10% while maintaining disaster recovery readiness across 3 distributed Datacenters.

Confidential

Web Developer

• Published online magazine for entire product line of over 5,000 products using Adobe InDesign
• JavaScript, AJAX/HTML, CSS, PHP, Adobe Photoshop, Illustrator, Flash, Dreamweaver
• Guided Enterprise Software development through SDLC to deliver long-term value
• Developed applications for strategically aligned accounts with independent execution of UX Design
• Organized and led User Interaction design workshops with users, business analysts, and domain experts
• HTML, CSS, JavaScript, ActionScript, PHP, Apache, MySQL, SQL, Photoshop, Dreamweaver