Web Producer Resume Bellevue/Bothell, WA - Hire IT People

SUMMARY:

As a developer, I specialize in creating modular and scalable front - end architectures.
As a web content manager, I excel in maintaining consistent, effective content. Areas of expertise include html5, css3, JavaScript, technical troubleshooting, multi-departmental collaboration, teambuilding and communication skills.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Bellevue/ Bothell, WA

Web Producer

Responsibilities:

Receive content and assets from creative team and implement same using Adobe Experience Manager (AEM) and HP Teamsite.
Work with project managers, developers and business analysts to ensure efficient, accurate and timely completion of projects.
Participate in multi departmental planning and defect resolution conference calls.

Web Producer

Confidential, Bellevue, WA

Responsibilities:

InfoPedia Publishing Manager

Confidential, Kirkland, WA

Responsibilities:

Functioning as subject matter expert of an internal Microsoft sales website, consulted with salespeople on their requested changes to their webpages.
Provided input to create the most effective content, adhering to standards to maintain consistency in look, feel and efficiency of webpages.

Web Producer/Content Manager

Confidential, Auburn, WA

Responsibilities:

Hand coded company website per business owner’s specifications and managed content.
Edited and published copy provided by company owner to website.
Created customer facing promotional material and emails.
Worked with marketing vendors to increase effectiveness of website.
Embedded promotional videos provided by marketing vendor.
Authored marketing emails for potential customers.

Business Planner, Writer, Editor

Confidential, Auburn, WA

Responsibilities:

Authored, edited and finalized company business plan.
Worked closely with owner to define mission statement and customer service philosophy.
Wrote customer-geared marketing material and emails.
Edited documentation provided by company owner.
Worked closely with marketing vendors to develop sales strategy.

Front End Web Designer/Content Manager

Confidential, Bellevue, WA

Responsibilities:

Contributed to a strong web team updating 55+ sites in 23+ languages in a fast-paced environment with tight deadlines using Limelight CMS.
Edited copy and updated webpages.
Worked with other departments to ensure accurate and timely delivery of jobs.

Client Technology Solutions Analyst

Confidential, Bellevue, WA

Responsibilities:

Supported, imaged and configured Dell and HP desktops, laptops, multi-function printers and software such as Quickbooks, InDesign, Photoshop, Cisco VPN, MS Office Suite 2003/2010 and company specific software in one Bellevue office and one Tacoma office. Imaged, transported, setup, and maintained all computers in new office Tacoma.
Met users on their first day and performed initial IT training for both offices.
Trained self on installation and use of newly purchased timeclock and security camera software and hardware.
Installed and configured same.
Trained managers on use and reporting. Acted as first point of contact for several travelling executives and six remote offices across the country.
Active Directory administration and SCCM administration; granting rights to network resources, created/managed GPOs and local computer policy.

Help Desk Lead/End User Support Technician

Confidential, Bothell, WA

Responsibilities:

Lead help desk. Analyzed data from help desk on a quarterly basis to determine training needs.
Authored quarterly training material accordingly and conducted training session to the office of 50+ users, 20 users in branch office and all remote users.
Fielded questions and worked one on one with staff when needed. Edited and reformatted documents contained in the end user facing knowledgebase, ensuring proper grammar and punctuation as well as consistent look and feel.
Authored and published new knowledgebase documents as needed.
Reorganized existing documents for ease of use.
Managed the new hire procedure as it pertains to IT assets and the process by which contractors were granted network access.