IT Project Analyst Resume Asheboro, NC - Hire IT People

SUMMARY:

Trainer/ teacher of computer hardware and software to non - technical.
Efficient matching of user needs to appropriate solution(s) and resources
Proficient in problem solving, research and troubleshooting both financial and computer related.
Proficient in Adobe Acrobat, Microsoft Office 2010 - 365, Active Directory, Exchange, SharePoint Enterprise, Citrix, VM-Ware.
Excellent interpersonal skills and can negotiate difficult situations
22 years working independently and managing responsibilities with minimal supervision

PROFESSIONAL EXPERIENCE:

Confidential, Asheboro, NC

IT Project Analyst

Responsibilities:

Provided PC (Windows / Apple) and Network (hardware and software) technical support for entire enterprise.
Installed and performed repairs to hardware, software, or peripheral equipment
Coordinated with outside resources when applicable to resolve IT issues
Educated users on the proper use of and troubleshooting activities for hardware or software utilized
Supervised migration to Exchange and continue to manage
Managed implementation of SharePoint
Managed Confidential ’s Facebook (NC and Mexico), Twitter and LinkedIn accounts.
Administrator for Active Directory, Exchange, StayLinked, SharePoint and etc.

Confidential, Burlington, NC

Web Interface Programmer

Responsibilities:

Confidential, Asheboro, NC

Web Site Specialties/ Adjunct

Responsibilities:

Initiated RCC website Google compatible. Google Page Ranking (was zero, increased to a six).
Originated new or modified processes and collaborated with designer for RCC’s new website
Updated the Information Content Management System by collaborating with department heads
Served as an experienced resource to lower level college personnel on Software Applications
Member of Technology Committee: overseeing colleague progress and other updates.