SUMMARY:

DevOps Build and Release Manager with over 10 years of experience in the Technology industry. Highly skilled at configuration and release management, systems integrations, systems engineering, cloud infrastructure, monitoring processes, project management, customer service, and business intelligence. Fluent in English and Spanish.

TECHNICAL SKILLS:

• RedHat 6/CentOS 7/Ubuntu
• Mac OS X Snow Leopard - Sierra | iPhone iOS 10.3.1
• Microsoft Windows 3x/9x/NT/2000/XP, Vista, Windows 7, and Windows 10
• Windows Server 2003-2012

• Apache Subversion (SVN)
• Atlassian
• AutoCAD
• Beyond Compare
• Bitbucket
• Business Objects XI
• Citrix XenApp
• Confluence
• Crystal Reports
• DB2 Databases
• Docker
• Enterprise Architect
• Git, GitLab
• JIRA
• Liquibase (Apache)
• Microsoft Hyper-V
• Microsoft SQL Management Studio
• Microsoft SQL Server 2003-15
• Microsoft Visio 2016
• MS Office Suite 2016
• RepliWeb
• Soap UI
• Sourcetree
• SQL Navigator for Oracle
• Team Foundation Server ( Confidential ) 2010-2015
• Visual One (Agilysys)
• Visual Studio 2008-2015
• VMware
• Virtualbox Manager
• WebEx

• Ansible
• Bamboo
• IBM Urbancode (build and deploy)
• Jenkins & Maven
• Octopus Deploy
• TeamCity

• Amazon Web Services (AWS)
• CloudHesive
• IBM SoftLayer Cloud Computing
• Microsoft Azure
• Rackspace

• New Relic
• Solar Winds
• Splunk

• PowerShell
• Bash, Shell
• Python
• T-SQL, P-SQL
• HTML, XHTML, CSS, and XML

• 3Com Switches,
• CD-ROM Drives
• Cisco Routers and Switches
• Dell, HP and IBM compatible PCs, workstations
• Ethernet and Token Ring Protocols
• IDE/EID E/SCSI Hard Drives
• Micros POS
• Mother Boards
• Optical Drives
• Video and Sound Cards

• Cisco and Pulse VPN
• F5 Load Balancing
• Firewalls
• HTTP, FTP, SMTP and DNS
• IP/IPX, TCP/SPX
• LAN/WLAN
• SSL/TLS
• White/Black listing

PROFESSIONAL EXPERIENCE:

Confidential

Senior Software Integrator

Responsibilities:

• Integrated new software components and documentation with existing system configuration and deployment information.
• Enhanced and enforced software quality indicators and baseline compliance checks.
• Managed the Confidential test and production baselines in Git and SVN.
• Utilized Jenkins and Maven for continuous integration and delivery.
• Collaborating with other engineering functions on the Integration, Test, and Configuration Management processes.
• Managing project schedules to stay within the established budgets.
• Generated and managed production and daily development builds using Jenkins and Maven.
• Researched, developed and deployed automated software test frameworks for automated evaluation of multi-component software system in federated and stand-alone contexts.
• Participated in day-to-day Agile software development activities including the design, development and test of software components.
• Development experience utilizing python, bash, shell, and PowerShell.
• Admin and baseline management experience using Git/GitLab.
• Strong experience in developing complex systems utilizing Agile software development methodologies.
• Strong experience in using and developing for the Atlassian tool suite. (Jira, SourceTree, Confluence, etc.)
• Developing, tested or integrated software developed in the Ada programming language.
• Developed and managed end-to-end DevOps systems and processes.
• Department of Defense clearance.
• Administered multiple Linux RedHat and CentOS 7 VMs using Ansible.

Systems Engineer/Build Engineer

Confidential

Responsibilities:

• Designed and implemented application builds, releases, and configuration activities in a DevOps agile environment utilizing tools such as Confidential, continuous integration tools for .NET, C#, and Java applications, cloud infrastructure setup, and systems monitoring.
• Reviewed each release by identifying potential risks, production system impact, and assisted with the release communications for code development, QA testing, and production deployments.
• Automated code builds with continuous integration (CI/CD) tools using Bamboo, Jenkins, Team City, and IBM Urban Code.
• Main administrator for TeamCity for security privileges, deployments, configuration, utilizing PowerShell scripts for automation in the build process steps and well as archiving and deployments into the production environment.
• Utilizing TeamCity I created a process for which the QA department can kick off builds into their environments for testing thus advancing the process.
• Utilized AWS, Microsoft Azure and Rackspace to migrate and setup web, application, and SQL servers, by providing platform as a service (PaaS) and infrastructure as a service (IaaS) for both internal and international clients.
• Used IBM Urbancode for builds and deployments into the QA environment.
• Created, deployed, and run applications by using containers using Docker
• Responsible for the DevOps release reports and metrics definition related to the release processes.
• Managed Active Directory, Group Policies, and Active Directory Federated Services.
• Worked closely with the development team to troubleshoot and resolve issues related to application development, builds, and deployment to QA and production.
• Created and maintained test scripts written in PowerShell for automating builds, tasks, deployments, and creating new windows services.
• Monitored systems using New Relic and Solar Winds.
• Strong experience with Atlassian toolset, JIRA, Confluence, Bitbucket/GIT, Microsoft Azure, and PowerShell scripting.

Confidential

DevOps Manager

Responsibilities:

• Managed the Confidential that consisted of Configuration/Release Engineers, Implementation Specialists, and Test Automation. Responsible for source code build planning, automating builds, and implementing new airlines in our data center or cloud infrastructures.
• Lead any line organization resources (e.g. Operations Support, Network Support, Developers DBAs, QA) as necessary during a major incident to ensure that the correct focus and attention are being applied in resolving the incident.
• Managed the DevOps and IT s department budget.
• Administered, configured, and monitored cloud infrastructures using AWS EC2, IBM SoftLayer, and CloudHesive.
• Ensured that the Incident Management processes and procedures were followed, the right resources were working on the incident, and that the appropriate management escalations took place and on time.
• Analyzed system performance and monitoring of ASP.NET, C#, and VB6 applications, server performance, network, and health monitoring using tools such as New Relic, Splunk, and SolarWinds.
• Provided systems expertise to system users, business partners, and other internal/external clients including trouble shooting issues, as well as, identifying and correcting inefficiencies.
• Ensured uptime, service - level agreement (SLA) compliance, and overall reliability of the delivery of our services to our clients.
• Oversaw the acquirement of equipment of the departments infrastructure.
• Monitored all change management functions and ensured compliance to business requirements.
• Created TechOps/DevOps training curriculums on systems setups, client implementation processes, and full application usability walk-throughs.
• Code builds, merges, branching, rebasing, deployments, and staging using Confidential 2010-2015.
• Performed code inventories in Confidential for merging solutions into client specific code branches and ensuring that all application dependencies were met.
• Deployed enterprise and web applications to multiple servers simultaneously using Octopus Deploy and PowerShell scripts for automation.

Software Product Analyst/Engineer

Confidential

Responsibilities:

• Maintained technical relationships with customers and prospects for product developments to identify and communicate solutions to meet customer business needs by gathering requirements to create solutions and products within the Radixx Passenger Service Systems product suite.
• Assisted the sales and technical teams through preparation and delivery of technical presentations and statements of work by matching specific client business requirements with effective technical solutions.
• Translated business requirements into systems functional and system design specifications using Visio and Enterprise Architect.
• Code builds, merges, branching, rebasing, deployments, and staging using ( Confidential ) Team Foundation Server 2010 - 2015.
• Technical resource for the sales, management, and front line technical support of customer service managers.
• Traveled internationally to assist with product gap analysis, full airline system cloud setups, and technical support.

Software Implementation Engineer

Confidential

Responsibilities:

• Lead the Configuration Management team on migrating our source code repository from Visual Source Safe to Confidential, building and deploying code, and implementing new airlines into the Radixx PSS suite.
• Set up and configuring full environments using virtualization software such as VMware and MS Hyper - V.
• Slashed the airline implementation process from three weeks down to two days, while ensuring the continuation and enhancements of services.
• Successfully implemented over 35 airlines into the Radixx Passenger Services Systems product suite.
• Worked closely with the development team to setup and configure applications that are written in VB6, C#, Java, .NET, HTML, CSS, and JavaScript.
• Code builds, merges, branching, rebasing, deployments, and staging using Confidential 2010-2015
• Managed user accounts and code branches using Confidential online for deployments to QA, UAT, and production.
• Migrated third party credit card processors source code from GIT into Confidential .
• Used change management request to coordinate with Software Architects, Software Engineers, QA, Business Analysts, and other support staff for code deployments, configurations, and product upgrades.
• Managed Oracle database access and user accounts on Linux servers via SSH connections.
• Worked closely with development to create build and test scripts written in PowerShell.
• Performed functional system and data testing of enhancements including smoke testing.
• Ensured that any test scripts are documented, reported, and tracked in Apache Subversion (SVN).
• Created and edited web services that are written in XML.
• Created Windows tasks and services using PowerShell scripts.
• Utilized Liquibase scripts for tracking, managing, applying database schema changes, and upgrades.

QA Setup Configuration Analyst

Confidential, Orlando, FL

Responsibilities:

• Configured and tested Confidential 's proprietary Total Benefit Administration ( Confidential ) System based on analysis documents of client requirements.
• Performed data analysis and maintain technical documentation on system specifications that is clear, concise, and explains the logic and assumptions behind its creation to help others understand and maintain the system.
• Created and executed test plans (including regression and unit testing) by identifying and/or creating test participants and performing calculations for expected results.
• Analyzed issues or defects and debug the system if configuration was not producing the expected results, then researched any issues to determine if source of error was with the test data, test plan, or configuration.
• Created ad hoc reports, querying DB2 databases, and compared data across all development, staging and production environments, making configuration changes and manipulating testing data.

Applications Support Analyst

Confidential, Orlando, FL

Responsibilities:

• Part of the Applications support group for Confidential and Entertainment, covering ten theme parks and the corporate offices that helped resolve numerous software and hardware technical issues while working in a ITIL environment.
• Configured park passes, guest vacation packages, global reservations tickets, and product promos using proprietary applications written in C#.
• Code and image deployments to QA and production of internal applications that are written in C# and .NET framework.
• Application backups, migration, and restorations (data, code, and images).
• Created tasks and services to run on Microsoft web servers and editing XML files for web services (WSDL)
• File and code comparisons using Beyond Compare.
• Performed QA and unit testing of Microsoft SQL Server 2003 - 2008 environment as well as the internal web and e-commerce applications.
• Planned, designed, and implemented application database code objects, such as stored procedures, functions and views in T-SQL.
• Monitored the performance of the Microsoft SQL servers using the SQL Server Profiler tool and activity monitoring of stored procedures and reports.
• Developed reports in Crystal Reports and Business Objects XI with Microsoft SQL Server 2008 databases.
• Migrated web applications between IIS 5.0, 6.0 and 7.0 via MS Web Deploy and RepliWeb.
• Supported and configured Micros Point of Sales and MPR registers.
• Manipulated, exported, and imported IIS and .NET configuration via AppCmd.exe command and MS Web Deploy.
• Assisted in Microsoft SQL Server 2003-2008 instance name conversion and domain migration.
• Subject matter of concentration was the EZpay (monthly payment program designed to increase the affordability of Annual Pass memberships), Guest Arrival (turnstiles and Biometrics) and Ecommerce (e-store) web applications.

IT Help Desk/Room Tech Specialist

Confidential, Rosen Hotels Orlando, FL

Responsibilities:

• Provided local and remote desktop support for the Rosen Hotels and Resorts corporate offices as well as numerous outside clients.
• Resolved database connectivity, network, and security issues relating to SAP, Business Objects, Crystal Reports, and SQL server performance.
• Troubleshoot network and user access issues.
• Assisted in various areas of support including broadband connectivity, account provisioning, email (Outlook, Outlook Express), Windows installation and configuration.

Architectural Designer and Building Contractor

Confidential

Responsibilities:

• Created full construction plans and schematics utilizing AutoCAD and Revit software tools for architects, engineers, land surveyors, interior designers, and contractors.
• Responsible for the selects, evaluation, and implementation of procedures and techniques used on projects to submit reports and specifications as requested.
• Moreover, my responsibilities included negotiating with the clients and analyzing their needs, designing the buildings, single or multi residential complexes with the code in hand.
• As a construction contractor, I lead teams of over 15 employees on numerous design and development projects.
• Coordinated the integration of work of subcontractor engineers, supervising construction, as well as all phases of the construction process.