SUMMARY:

• Enthusiastic IT professional and Computer Engineer seeking to benefit an IT or Business Department with complex technical knowledge and strong time management skills.
• Skilled at building rapport with diverse individuals while handling complex technical issues. Vast knowledge of web applications, software, and framework.

TECHNICAL SKILLS:

Operating Systems: Windows XP/2000/NT/, Mac OS, Linux Variants, UNIX and DOS.

Software Tools: Eclipse IDE, NetBeans, MS SQL Server, Visual Studio, MS Office, Active Directory.

Database: Oracle, MS SQL Server DB, MySQL, MongoDB.

Programming: C/C++, JavaScript, AngularJS, Node.js, PHP, HTML5, Java

Professional: Creative Thinker, Self - Motivated, Excellent time management and Administrative Skills

PROFESSIONAL EXPERIENCE:

IT Support Technician & Senior Web Developer

Confidential, Lewisville, Texas

Responsibilities:

• Provide helpdesk support to end-users of proprietary software.
• Answer questions about product features and resolve use problems.
• Document all issues and generate reports detailing common problems and error trends.
• Escalate service questions to appropriate client representatives.
• Fill in for in-house IT services as needed, installing new desktop systems for developers, project managers, and quality assurance team members.
• Implemented responsive web design using Bootstrap, custom CSS3 and media queries.
• Built HTTP server and created RESTful web services using Express.js, retrieved data from MongoDB using Mongoose.js.
• Consumed RESTful web service to fetch JSON responses from the server side using Ajax
• Used Agile Development Methodology and attended Scrum meeting to update working status.

Environment: JavaScript, HTML5, CSS3, SASS, Bootstrap, jQuery, jQuery UI, AJAX, JSON, RESTful, Express.js, Agile, Git.

Systems and Business Intelligence Analyst

Confidential, Carrolton, Texas

Responsibilities:

• Applied technical skills using SAS, Tableau and SQL in data collection, data analysis and reporting to procure data from database structures to report and provide solutions to client requests in a timely manner.
• Used Text Files/ Oracle Logging for all SSIS packages.
• Used SSIS to create ETL packages to validate, extract, transform and load data into data warehouse and data marts.
• Applied Advance Excel Skills to perform Data mining, Reporting and Verifications
• Delivered presentations to various business teams regarding the status and key decisions for their products.
• Facilitated the transition to IT-supported Business Intelligence Data Mart.
• Maintained security and data integrity of the database.

IT Support Engineer

Confidential, Austin, Texas

Responsibilities:

• Regularly provided efficient technical support over the phone
• Diagnosed software-hardware problems, responding quickly, clearly, and resourcefully.
• Accurately documented all technical support and customer’s help-desk interaction.
• Followed help-desk policies to the letter - Prepared reports of activity and stayed up to date regarding system information; and also maintained their websites and software

Data Analyst

Confidential, Austin, Texas

Responsibilities:

• Participated into data collections, interpreted data from multiple sources using statistical techniques.
• Handled time sensitive and confidential information with accuracy.
• Performed daily data SQL queries and prepared reports on regular basis.
• Imported, exported and manipulated large data sets in multi-million-row databases
• Used advanced Excel functions to generate spreadsheets and pivot tables.
• Interacted and communicated with colleagues as needed as both a technical and functional expert.

Environment: Excel, Customized Web Search and other Apple Private tools

Full Stack Developer

Confidential

Responsibilities:

• Designed and developed a web pages HTML5, JSP, Portlets, AJAX, JSTL, Angular JS, JQuery and CSS.
• Used Node.js/PHP for server-side validation.
• Used spring framework for implementing IOC/JDBC/ORM, AOP and Spring Security.
• Developed the presentation layer using Struts Framework, JSP, Servlets, JavaScript, JQuery, and AJAX.
• Developed Web services in the service layer based on SOA architecture with Restful.
• Deployed the Application using Weblogic.

Environment: Core Java, JSP, Servlets, JQuery, JSTL, AJAX, Splunk, Struts, Restful, Apache ActiveMQ, Spring Core, Spring MVC, JUnit, ESB MULE, JSTL, SOAP UI, Spring Tool Suite, Weblogic, Maven, SVN

Software Developer & SQL Database Administrator

Confidential

Responsibilities:

• Extensively worked on Data Flow tasks like Foreach Loop Container, execute process task, Transfer SQL Server Objects task, Transfer Jobs task, Transfer Logins task.
• Implemented different types of constraints on tables.
• Designed and developed MS SQL Server Reporting Services (SSRS) under SQL Server 2008.
• Created Web-enabled, group-scheduling system for a large university, allowing students to view and print schedules for current and future semesters. Delivered solution on time, on spec and on budget.
• Created Databases, Tables, Cluster Index, Unique/Check Constraints, Views, Stored Procedures, Triggers.
• Created UML Diagrams. Designed interface using MVC design pattern, Capturing business logic in form of Java beans.
• Developing business tier using Servlets, Java Controller, Struts technologies.

Environment: SQL Server 2012/2008R2/2008/2005, SSRS 2008, SSIS 2008, SSAS, Data Stage, DB2, Eclipse, Java, Visual Studio 2005, XML, XSLT, SSAS and MS Office

Full Stack Developer (Internship)

Confidential, Terre Haute, IN

Responsibilities:

• Proposed new systems to improve the performance of the website.
• Wrote the code as per requirements and made changes to existing code as needed.
• Created databases and schema objects including tables, indexes and applied constraints, connected various applications to the database

Environment: HTML, DHTML, CSS, JQuery, JavaScript, AJAX, Angular JS, Nodejs Java (JSP), Oracle, Windows