SUMMARY:

• Success - driven, goal-oriented, and innovative professional, with proven record of success in initiating, developing, and selling technical solutions to realign plans, streamline operations, and increase efficiency; coupled with subject matter expertise in Confidential Hybrid Cloud, Amazon Web Services (AWS), Azure, CloudFoundry, Docker, and other container/PaaS technologies
• Effective at training and managing cross-functional teams, gathering business requirements, and initiating improvement efforts for optimum client satisfaction. Known as a subject matter expert for Confidential Hybrid Cloud Portfolio (Integration), Confidential WebSphere Portal and Lotus Domino. Knowledgeable in Application Foundation, Process Management and DevOps technologies and Enterprise Architectures. Skilled at anticipating needs through proactive interaction with clients and keen analysis of business requirements. Equipped with articulate communication skills, combined with excellent ability in project coordination as well as technical reporting and documentation.

EXPERTISE AREA:

• Strategic Planning
• Budget Management and Cost Control
• Territory Management
• Vendor Management
• IT Architecture
• Software Development
• IT Business Consulting
• Enterprise Migrations and Integrations

TECHNICAL SKILLS:

Programming Languages: C | C++ | HTML | Java | JavaScript | LotusScript | Lotus Notes Formula Language | Visual Basic

Operating Systems: Microsoft DOS | Mac | Sun | Confidential AIX | UNIX | Windows

Software: Lotus Software Portfolio | WebSphere Portal Server | WebSphere Application Server | Rational Software Tools | DB2 | Microsoft Office Suite

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Technical Sales Manager

Responsibilities:

• Provide guidance to technical professionals in driving sales of Confidential Hybrid Cloud products, solutions, and/or services toward the achievement of client expectation, key business measurements, and Confidential reporting requirements for the United States Midwest region.
• Build and manage territory coverage of technical sales professionals in alignment with sales peers and territory.
• Collect information on customer requirements and develop appropriate services and products.
• Compile and generate reports of project progress and all associated activities, while examining working of project in accordance with company standards, polices, and codes.
• Facilitate solution/sales discussions and implementation on pre- and post-sales with clients.
• Manage architecture, design, and integration of Cloud services by defining a technology solution in a Cloud environment with different types of tenancy (private, public, and hybrid).
• Design and execute effective architectural presentations, product design documentation, and proofs-of-concepts to ensure architectural standards to the cloud products.
• Take part in client’s current-mode-operation analysis as well as gaps analysis and map cloud offerings and capabilities to the client business needs.
• Collaborate with Internal and Client teams to structure design and implement a relevant architecture solution in a cloud environment
• Effectively managed the territory that generated approximately $50M yearly of Confidential software revenue target, while ensuring the attainment of sales objectives and all targets within assign territory.
• Initiated business process improvement to deliver business results.
• Led efforts in maintaining client success and expectations that delivered exceptional results in customer surveys.
• Offered effective coaching and mentoring to technical team to surpass expectation performance and attain personal career goals.
• Expertly handle the negotiation of international matrices to ensure customer success.
• Successfully surpassed sales plan in 2014 and achieved approximately 423% of plan with approximately 200% year-to-year growth.
• Set records for consistently achieving and exceeding quota targets for multiple software brands of Confidential software portfolio.
• Identified and resolved risk in customer critical situations and internally within Confidential .
• Earned various accolades, including Black Engineer of the Year Award, 2009 and 2011; Confidential One Hundred Percent club Award, 2004, 2005, 2006, 2014 and 2015; Confidential Spirit Award, 2014; Confidential Sales Eminence Award, 2014; and Confidential Technical Champion Award 2014

Technical Sales Manager

Confidential

Responsibilities:

• Provided expert supervision to technical professionals, supporting the sales of Confidential and services to meet client expectations and key business measurements and Confidential requirements.
• Manage architecture, design, and integration of Confidential
• Design and execute effective architectural presentations, product design documentation, and proofs-of-concepts to ensure architectural standards to the cloud products
• Set strategic direction to a territory with accumulated $15M annually of Confidential software revenue.
• Spearheaded the development of territory coverage of technical sales professionals to align sales peers and clients.
• Led the professional development of the Technical Team toward optimum performance and attainment of career goals.

Confidential

Collaboration Architect

Responsibilities:

• Supervised individuals across software portfolio to deliver business solution to clients while handling accountability in solving issues and architecting business solutions for clients.
• Applied knowledge of Confidential product integration and architecture with other vendors’ products and applications.
• Enforced guidelines, standards, and best practices based on Confidential software portfolio while conducting executive briefings, client demonstrations and presentations, and solution design workshops.
• Rendered effectual support to the sales team in reducing technical inhibitors encountered in the sales cycle; as well as in managing opportunities through the sales process to closure.

Confidential

Technical Specialist

Responsibilities:

• Capitalized on industry expertise in leading several technical sales enablement sessions and team opportunity identification strategies.
• Executed several technical proof engagements, including software installations and code development of artifacts.
• Offered pre-sale and post-sale product support to customers, while serving as technical advisor.
• Demonstrated strong knowledge of the integration and co-existence of Confidential products and other vendor products.
• Decreased technical inhibitors in the sales cycle in collaboration with Lotus Sales Team.

Lotus Business Intelligence Leader

Confidential

Responsibilities:

• Partnered with business leader for the PoC process within the North America market.
• Created PoC process to help Confidential specialists to qualify a PoC engagement through SSM methodology.
• Pioneered the establishment of the PoC engagement methodology being utilized in Confidential across the globe.
• Managed budget development for PoC; facilitated business qualification and justification for all Americas PoCs; as well as the successful completion of PoC forecasted opportunities toward revenue growth.
• Successfully attained 97% technical success rate and 80% business win rate for all PoCs in the fiscal year.

Consulting IT Specialist

Confidential

Responsibilities:

• Directed Confidential ; Workplace Forms Team; and Workplace Forms Virtual Community Project Lead for workplace forms exploration or technologies and proof of technologies.
• Functioned as project lead for WebSphere portal server exploration of technologies and proof of technologies.
• Administered customer billable services engagements for WebSphere portal server and Lotus Domino.
• Provided informative instructions to staff on WebSphere portal server and WebSphere application developer proof of technology session.
• Prepared labs and presentations for the proof of technology sessions and generated approximately 40 proof of technology sessions to customers annually.
• Rendered assistance to Confidential sales teams and IT specialists in PoC customer engagements, while maintaining involvement in solution assurance reviews, as a portal server SME.