Ms Dynamics Architect Resume
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Richfield, MN
SUMMARY:
- Software professional with over 5 years experience in Dynamics CRM and other Microsoft technologies.
- Near 6 years of Configuration, Migration, Scripting and Administrating experience in MS DYNAMICS CRM 4.0/2011/2013/2015/2016/365.
- Over 5 years experience with SQL Server, SSRS Reporting and SSIS integration.
- Over 3 years of Dynamics CRM development experience both Client and Server side.
- Multiple Implementation and User adaptation experience for CRM 4.0/ 2011/ 2013/ 2015/2016 and Dynamics CRM 365.
- Experience in creating both Technical and Functional documentation.
- Experience in Gathering Business Requirements and converting it to Dynamics CRM Solutions.
- Good exposure to HTML, CSS, JavaScript.
- Excellent communication and inter - personal skills.
PROFESSIONAL EXPERIENCE:
Confidential,Richfield, MN
MS Dynamics Architect
Responsibilities:
- MS Dynamics CRM Solution Architect.
- Created Technical design document for solutions implemented.
- Provided multiple POC to demonstrate possibilities in CRM and implement those POC.
- Enhanced CRM functionality by coding both custom workflows and plugins.
- Designed SSIS and Web API integration between CRM and other ERPs.
- Mentored junior developers.
Confidential,
Addison, IL
MS Dynamics Analyst
Responsibilities:
- MS Dynamics CRM Analyst.
- Perform an in-depth analysis of Dynamics CRM user issues to determine causes and solutions for both CRM 2011 and CRM 2016.
- Responsible for analyzing and documenting user requirements and procedure.
- Customize and Configure Dynamics CRM 2016 based on requirements for multiple verticals and departments in the company.
- Designed CRM training program, created CRM training documentation and trained users on Dynamics CRM 2016.
- Designed several custom dashboards with various degrees of complex visualizations using charts and reports using SQL Service Reporting Service and FetchXML.
- Created Workflows and Dialogs from sales and marketing department to increase visibility and efficiency.
- Created multiple templates and automated processes to decrease user error and enhance efficiency.
- Utilized SSIS for Migration Saleforce. Confidential to MS Dynamics CRM 2016.
Confidential, Oklahoma City, OK
Application Manager
Responsibilities:
- MS Dynamics CRM Administrator / CRM Application Manager
- Gathered requirements and Implemented Dynamics CRM 2011.
- Created manuals, documents and videos to training user on Dynamics CRM 2011/2013/2015.
- Implemented and customized reports in the system by using SQL Server Reporting Services (SSRS) to provide data for sales planning and opportunity management.
- Monitor Data entered by users for accuracy and created Workflows and Dialogs to automate business process and decrease user errors.
- Customized Dynamics CRM entities, created multiple forms (security based) on entities, added custom JavaScript on form events, and add web resources, navigation links to achieve the business requirements.
- Utilized Smart Connect to create Real-Time and On-demand Integration between Dynamics GP and Dynamics CRM.
- Communicated with International Vendors and Managed Projects involving team of developers.
- Upgraded from Microsoft Dynamics
Confidential, Chicago, IL
MS Dynsmics Administrator
Responsibilities:
- MS Dynamics CRM 2011 Administrator.
- Created functional documents to train new users and technical documents for team usage based on frequently supported issues.
- Customized Site Maps and Ribbons for CRM 2011 for user friendly interface.
- Designed Workflows and Dialogs to cater to the Business requirements.
- Created Plugins and JavaScript library for front end and back end to automated the business process.
- Involved in Microsoft Dynamics CRM data capture, integration, auditing, data mapping, importing data and creation of dashboards.
- Prepared various kinds of reports using SSRS that were utilized for to analyzing customer promotions and account aging.