Web Production Specialist Resume

SUMMARY:

Customer - focused, professional web developer seeking opportunity to utilize my years of development experience and exceptional customer relations skills and broad technical experience.
Web Design/Development
Web Content Management
Creation/Delivery of Training & Documentation
Excellent written & verbal communication skills
Exceptional Customer Relations Skills
Technical Writing (Manuals/System Specs)

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Responsibilities:

Developed internet/intranet/extranet applications for various clients within the Confidential .
Produced designs that engaged the target user through interactive features, photos, graphics and logical navigation systems.
Designs adhered to Confidential Client requirements and industry best practices.
Development in multiple environments, including Teamsite CMS, WordPress and hand coding.
Balanced workload among multiple projects and clients to deliver projects on - time/ahead of schedule, and with excellence in quality.
Routinely scanned the various sites for errors and made corrections as necessary.

Confidential, Reston, VA

Web Production Specialist

Responsibilities:

Maintenance of all websites for Confidential and its subsidiaries.
Design and development of new interface prototypes for various websites and applications.
Graphic design and image enhancement of all brand elements included on Confidential s websites.
Content specialization and strategic planning: provide editorial services for content; support strategic development of web sites.
Quality assurance: ensure web projects & requests are delivered free of error; collaborate with team members during the testing/repair processes.
Coordinating and maintaining projects in a large - scale management tool (Unica)
Utilizing excellent written/verbal communication skills, along with exceptional time management and organizational capabilities to coordinate with stakeholders and internal department managers and representatives for logistical details, content modifications, and updates to insure timely deployments.
Web design knowledge and experience include: X/HTML, JavaScript, CSS, FTP, graphics creation/optimization, proficiency with database driven pages (ASP.NET), Dreamweaver, FrontPage, Adobe PhotoShop, Microsoft Visual Source Safe (VSS), Microsoft CMS (content management system), Tridion CMS.
Displaying the ability to work independently as well as part of team in a fast-paced, high volume environment
Training and mentoring new team members to rapidly get them proficient in necessary procedures.

Confidential, Fairfax, VA

Web Designer

Responsibilities:

Redesigned and restructured websites for Confidential, using Dreamweaver, Fireworks and Flash. (sites now defunct)
Assigned e - mail accounts and initiated Microsoft Outlook accounts for all employees.

Confidential, Dulles, VA

Web Designer/Internet Consultant

Responsibilities:

Created multi - page websites for individuals and companies using original graphics and animations (currently, Confidential is the only remaining operational web site).
Performed general computer hardware and software troubleshooting.

Confidential, Dulles, VA

Quality Assurance Engineer

Responsibilities:

Streamlined the Quality Assurance department and processes for the 1 - 2-3 Publish and Easy Designer development teams, increasing user satisfaction.
Tested and tracked errors throughout the lifecycle of the Hometown web community, reducing duplication of effort and improving public perception of the product.
Expanded Quality Assurance for the Production and Publishing department by testing a variety of sites for usability, browser compliance and design requirements.

Confidential, Raleigh, NC

Quality Assurance Engineer

Responsibilities:

Developed test cases with QA Partner for the HAHTsite 4.0 Web Editor, significantly reducing error rate and duplication of effort. HAHTsite is a website development tool tailored for medium to large scale businesses.
Improved the QA portion of intranet, providing more useful information for employees and reducing the time spend searching for documentation.

Confidential, Raleigh, NC

WEB Designer

Responsibilities:

Reorganized and expanded two websites (one for product description and one for purchasing), which improved public perception of the company and ease of use in purchasing products).
Operated Windows NT web server by implementing Enterprise 3.0 and a HAHTsite server.
Managed MS Access database of over 1000 users, keeping downtime at a minimum.
Improved customer satisfaction by serving as liaison between customers and marketing department.