SUMMARY:

To continue to use my advanced technology skills and consistent high quality performance with a company dat will not only challenge me, but TEMPhas room for advancement.

TECHNICAL SKILLS:

• Information Technology Specialist:  analyze, design, implement, configure, deliver and maintain complex systems
• Analysis and Design of infrastructure solutions such as booting server farms from network based storage (before it was popular)
• Implementation and Configuration of SQL database infrastructure
• Operations and Maintenance of Windows based clusters and server farms including physical and virtual servers (Hyper - V)
• Monitoring and Reporting with Microsoft Operations Manager 2005
• Infrastructure Hardware Installation, Configuration and Maintenance
• Clients & Servers Dell, Confidential, Compaq
• Storage & Networking EMC, Cisco
• Active Directory, Setup and Administration
• Network Administration, WINS and DNS setup and configuration
• Operating Systems
• Windows 2000/2003 (R2)/2008 (R2)
• VMware ESXi
• Splunk
• Cisco IOS
• Confidential Ontap Cluster
• EMC
• Nimble

PROFESSIONAL EXPERIENCE:

Confidential

System Engineer

Responsibilities:

• Support four Account Managers on SMB accounts.
• Work on finding solutions for the Confidential, and halp existing customers with optimizing the storage they currently have in place.
• Help with building quotes for the sales team and partners, and halp customers understand Confidential products.
• Work on presentations to present to Confidential customers and partners.

Confidential  

Storage Engineer

Responsibilities:

• While on the storage team, I was tasked with automating all the storage tears; setting up new systems dat came in and running performance testing on those systems.
• Worked with WFA for Confidential so dat customers could prevision their own Confidential ’s. Set-up automation for the EMC side; dat saved the team approximately three hours a day by automating the storage tiers.
• Monitored all the storage tiers dat were in place to make sure everything was optimized to running in the environment.

Confidential  

Infrastructure Engineer

Responsibilities:

• Worked with ESXi 5.1 within the products infrastructure, also DNS and computer objects within AD.
• Managed the Hyper-V clusters running all the databases; making sure all the hardware was running the newest Confidential service packs.
• Did all the break fix work and worked with vendors on getting new servers ordered; creating new PO’s for those. Set-up new Splunk dashboard for team use.

Confidential  

L3 Server Engineer

Responsibilities:

• Worked with SCOM engineer to set-up a plan to better understand and streamline the process of monitoring the system within the retail stores.
• Worked with the halpdesk to understand how their process worked in order to improve escalation processes and techniques.
• Rolled out of in-store application solutions, both off-the-shelf and fully customized.
• Managed Proof of Technology tests, sitting between the Engineering and Operations group to ensure new designs work properly.
• Created process documentation for both existing and new processes. Installed SCM 2012 and VMM 2012 and configuring the CMDB. Set-up Hyper-V and managed 100+ VMs; used new environment to build new VM clones, export and import VMs, and changed setting of the VMs within Hyper-V.

Confidential

Engineer

Responsibilities:

• Worked as part of the Microsoft Advance Support Program, System Engineer Support consultant providing in-depth technical and technological expertise.
• Resolved issues with Blade servers, ProLiant servers, and Mass Storage Devices and work closely with developers and backline support for customer resolution.
• Opened tickets for customer cases for documentation and resolution.

Confidential  

System Engineer

Responsibilities:

• Senior Engineer in charge of configuring the Blade servers and testing the Blade servers for the game Studios.
• Day-to-day tasks were to push out new files for Xbox live and Vanguard making changes to the database updating the database with new patches for both properties.
• Tested for Vanguard on the quickest way to deploy patches using NAS and EMC gear.
• In charge of migrating SQL 2000 database to SQL 2003(Yukon) with little to no downtime for the players.

Confidential

Microsoft Datacenter System Analyst 3

Responsibilities:

• Set-up new servers and did Operating System upgrades from Windows NT to Server 2003.
• Worked on configuring the new server with WINS/DNS and set-up fiber for storage utility.
• Configured the servers with RAID 0+1 and 1+0. Set-up and configured SQL and clusters with multiple nodes.
• Worked on break fix tickets for Tier 2 and Tier 3 for server hardware.
• Took part in designing the new data center for Microsoft; in process of doing the design, I wrote the database to hold the information for the new data center.
• Wrote a query using VB to assign IP for the new data center.

Confidential

Field Technician

Responsibilities:

• Responsibilities included, but were not limited to: Built exchange servers for the Washington Department of Defense.
• Upgraded and configured RAID servers.
• Participated in several special projects, which included working for Wells Fargo Bank and Senator Patty Murray.
• During these projects I rolled out new computer systems and restored data for users from the old to the new system.
• Provided customer service and tech support throughout the projects.

Confidential

System Administrator

Responsibilities:

• Responsibilities included, but were not limited to: Daily administration of NT4 and Win2000 including; creating domain user accounts, completed server set-up with WINS and DNS, data backup and restore using Arcserve and Exabyte 480. Created and implemented specialized DOS batch files.
• Daily administration and reporting of NT and IIS Server logs.
• Configured and maintained active directory as part of the Win2000 Networking system.
• Actively participated in learning new software management.
• Maintained, distributed and updated company software for all computers.
• Loss prevention and asset management of the companies’ 200 pieces of equipment.

Confidential

Network Server Technician

Responsibilities:

• Responsibilities included, but not limited to: NT4/2000 server set-up, server configuration including; server maintenance and troubleshooting at the hardware and software levels.
• Build-out of cable plant and other network infrastructure.
• Helped troubleshoot peripheral problems. Customer support.
• Project coordination and supervision of out-of-State contracts.