PROFESSIONAL SUMMARY:

• Around 10+ years of experience in IT Industry including 8+ years of experience in PEGA PRPC in Analysis, Design, Development, Maintenance/Support, Integration and Deployment.
• Being a Certified Senior System Architect (CSSA) Pega PRPC v7.1 from Pega Systems involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and in corporation of user feedback to plan enhancement in the Application system.
• Experience with in PEGA PRPC with CSSA Certified of Java Experience.
• Experience in phases of Smart Build BPM life cycle like model, build, execute and monitor using PRPC.
• Experience in upgrade of PRPC applications.
• Sound skills on PRPC tools such as Tracer, Clipboard and System Management Application (SMA).
• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external systems.
• Knowledge of PEGA BIX tool to extract for reporting and migration purpose from PEGA DB.
• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external systems.
• Knowledge of PEGA BIX tool to extract for reporting and migration purpose from PEGA DB.
• Created the Business Process Flows and Flow actions in Pega PRPC
• Extensive knowledge in analysis, design and development of web based applications using Pega RULES Process Commander.
• Designed PRPC flows, Assignment, utilities, Decision, Spin - off and Split- Join shapes.
• Well-versed in PRPC flows, interpretation of all Flow Shapes.
• Expertise in building User Interface with flow actions, harness and section rules.
• Experience creating Declarative Rules, Decision Rules and Validation Rules to implement business rules and to take decisions and route the workflow.
• Solid Experience in Oracle 10g / 9i /8i and MS-SQL Server 00/05, stored procedures and triggers.
• Expert level report development skills in PRPC.
• Experience in PRPC integration in Enterprise Environment using Service-SOAP, Connect-REST, File Listener, Connect-JMS, Connect-SOAP & Connect-SQL
• Used File Listeners and JMS Listeners in PRPC to integrate with external systems.
• Have a good knowledge on Object Oriented Programming Concepts and Programming Languages including C, Java/J2EE, VB Script and JScript
• Worked with Databases which include SQL Server, Oracle, MQ-SQL
• Experience in defining class structure and hierarchy, based on PEGA best practices and guardrails, configuring agents, connectors, data model, process flows, business logic definition, SLA, user interface Design, QA, Case Management, Dynamic Class Reference (DCR), Pega Pulse and Performance Tools.
• Extensively worked with Stage based case management to create processes and flows.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Extensive debugging skills in PRPC using TRACER, Clipboard, PAL and Rule Inspector.
• Designed and implemented Decision Rules, Declarative Rules, Validation Rules
• Work exposure on Integration (REST, SOAP, SQL) with PRPC.
• Experience in developing web pages using HTML, JavaScript and CSS.
• Experience in developing applications using Service Oriented Architecture (SOA) such as Web Services (SOAP) and has Exposure in Pega CPM Framework
• Experienced in installation, configuration, development and deployment on IBM Web Sphere, Apache Tomcat and JBOSS servers.
• Excellent analytical and problem solving skills along with good communication and interpersonal skills.

TECHNICAL SKILLS:

BPM Product PEGA Rules: Process Commander V7.1.6, V6.1, V6.3, V5.5.

PRPC Skill Set: File Listener, SOAP Services, MQ Listener, SQL and SOAP Connectors, Class Design, Security and UI

Frameworks: Smart Dispute, Smart Investigate, Struts, spring

Methodologies: RUP, Waterfall, Six Sigma, CMM, SCRUM, Agile.

Bug Tracking / Version Control: Jira, Mercury, Tortoise SVN, Clear case.

Modeling: Rational Rose, MS Visio, Enterprise Architect.

Programming Languages: C, C#, Core Java, J2EE, Web services.

Web Technologies: XHTML, XML, Java script, Ajax, J2EE, Adobe Flex.

Databases: Oracle DB2, My SQL, SQL Server.

Web Servers: BEA Web Logic 8.x, IBM Web Sphere 6.x, Apache Tomcat.

Other Tools / Technologies: Nexus, SharePoint, Adobe Photoshop, Load Runner, Eclipse, QTP, MS Office Suite, MS Project.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Sr. PEGA PRPC Developer

Responsibilities:

• Worked with the business team to define the Use cases for the application based on the business specifications.
• Created Use Cases and developed Business Rules document for the implementation of Workflows in Pega PRPC.
• Designed and developed process flows for the application and also worked on activities.
• Handled the Pega Application upgrade from PRPCV6.3 to PRPCV7.1.x
• Identified reporting requirements specific to general business needs, functional needs, non-functional needs, required data attributes and BPM specific workflows.
• Created the Technical specifications with the Pega Lead/System Architect. Developed Rules based process to support business needs, expansion and performance improvements using Pega PRPC.
• Worked on developing the user interface for the application using Harness, sections, obj-HTML rules and HTML properties.
• Worked on activities, created properties and property rules like Edit-input, Edit Validate rules.
• Worked on Case Management for Creating different work objects.
• Designed case manager and user portals.
• Creation of database, users, schema, tables partitioning, Indexes on tables, creation of views.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Worked on defining SLA's and correspondence templates.
• Creation of search reports using List view and Summary view rules of PRPC.
• Ensuring onsite to offshore transition, QA Processes and closure of problems & issues.
• Worked in migration of rules, also migrated individual rule sets.
• Involved in Creating Activity, Harness, Circumstancing, Work Flow, Validation Rules, Data Modeling, properties, Class Structure and Correspondence,
• Created User Interface such as Sections, Flow actions, and Harness
• Implemented various PRPC components like Decision Tables, Decision Trees, Declare Expressions, Constraints, and Indexes.
• Creating activity, flows and screens. Developed and designed class structure, workflows as well as integration between systems for smooth and optimized operation of systems.
• Involved in Designing High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Created Declarative Rules like Declarative expressions, Constraints, Declare on Change.
• Developed UI file upload process by incorporating iframes.
• Migrated rules from one environment to other environment by creating product and patch rules.

Environment: PRPC 7.1.7, 6.3 SP2 Pega PRPC 5.5sp2, Web Logic 8.1 and Oracle 10g, Microsoft Visio 2003, Windows XP, Java, JavaScript, HTML, IBM Web sphere.

Confidential, Dallas, TX

Sr. PEGA PRPC Developer

Responsibilities:

• Participated in Requirements, Design and Development phases.
• Support production issues relating to Pega
• Developed Business Rules document for the implementation of Workflows in Pega PRPC.
• Implementation of PRPC components like Decision tables, Declarative Expressions.
• Worked on Activities, Flows, Data transforms, Section, Harness and Agents.
• Worked on Summary view and Report definition for Dashboard and other functionalities.
• Used RDB Method to created Database Connection and Web services using Connect-SOAP.
• Code migration to higher environments IST, UAT, Production.
• Implemented BIX for PRPC data extractions to central reporting database.
• Managed accessibility to users by creating Portals, Access Roles and Access Groups for Analysts, Data Managers.
• Implementation of PRPC components like Decision tables, Decision Maps, Declarative Expressions, Constraints and Indexes etc.
• Performed requirements analysis, functional & technical design, application build, product configuration, unit testing, & documentation of PRPC 6.2 applications.
• Coordinated in the SOAP service for the service Request and WSDL deployment.
• Implementation of PRPC components like Decision tables, Declarative Expressions.
• Worked on Activities, Flows, Data transforms, Section, Harness and Agents.
• Worked on Summary view and Report definition for Dashboard and other functionalities.
• Used RDB Method to created Database Connection and Web services using Connect-SOAP.
• Created Product to migrate rules across various environments.
• Identified and documented test conditions/scenarios from the business requirements and functional design.
• Responsible for making Design documentation of the project, RTM (Requirement Traceability Matrix) of the project.
• Code migration to higher environments IST, UAT, Production.
• Involved in understanding the project requirements and completing tasks user tasks in Rally.
• Worked in Scrum methodology.

Environment: Pega PRPC 7.1, MS Visio, HTML, XML, SOAP, JavaScript, SQL Application Server, Java, CSS, Java Script and HTML

Confidential, Lewisville, TX

Sr. Pega Developer

Responsibilities:

• Developed technical specifications to support the functional requirements.
• Implemented the technical requirements.
• Developed various screens. Worked intensively on User Interface using Harness, Sections and flow action rules.
• Developed Data tables and worked with Pega database.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions and when rules.
• Worked with Clipboard and Tracer for troubleshooting the issues.
• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Had Troubleshoot technical problems and conducted analyses for efficient
• Delivered BPM solutions by working with integration partners and vendors.
• Deliver integrated solutions linking BPM system to the other core S&P systems.
• Provided ongoing maintenance and accuracy of process quality within the BPM systems.
• Contributed to overall business expectations of the CMS.
• Determined causes and recommended and implemented solutions for improved processes.
• Managed on-shore off-shore developers.
• Conducted non-routine maintenance activities and guided lower-level teammates.
• Designed and developed complex CRM application interfaces with Mainframe, web and Client Server based Legacy systems.
• Analyzed current work flow and recommended optimization to cater to MSCC business users.
• Assessed changing needs of customer and made appropriate recommendations to project scope and approach.
• Established work breakdown structure and work plan related to development activities and managed day-to-day activities involving development team per the established work plan.
• Communicated project status effectively on a periodic basis.
• Identified and managed risks and issues, including the development and implementation of appropriate mitigation actions.
• Conducted highest level analyses regarding program, application system and made strategic recommendations to management.

Environment: Pega PRPC 5.5sp2, Web Logic 8.1 and Oracle 10g, Microsoft Visio 2003, Windows XP, Java, JavaScript, HTML, IBM Web sphere.

Confidential, Jersey City, NJ

Pega Developer

Responsibilities:

• Understanding business cases by analyzing the production process.
• Had regular meetings with the supervisors and management to understand the complicated set of Business rules.
• Handled the Pega Application upgrade from PRPCV6.3SP1 to PRPCV 7.1.
• Performed rule set management and rule deployment (product rules / product patches). Used Smart Dispute framework for meeting the requirements of the client.
• Interacted with Users, Developers, Project Manager to understand the business process, identify Enhancements and gather Business Requirements. Interacted with testers for any issues to be resolved.
• Responsible for creation of rule set designing, class structure and rule-resolution designing.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Designing the SQL connector to get data from the external database.
• Creation of Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.
• Involved in the rules management and associated tools such as export & import tools (Rule set and Rule Set Version)
• Responsible for making design documentation of the project.
• Involved in attaching SLA in assignments and created SLA activity depending upon the requirement of the project and End to end Integration testing of the application.

Environment: PEGA PRPC V6.3/V7.1, Jira, DB2, IBM WebSphere, Toad, JAVA, MS Visio, SQL, HTML, CSS, XML

Confidential, New York, NY

Pega Developer

Responsibilities:

• Analyzed functional requirements and involved in creation of technical design documents (High level and Low level).
• Involved in Design and development of Data Model, Class structure, Access Group, Process flow, Activities and UI properties.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Developed screen validations using Edit Validate and Client Validations.
• Automated Decision making and notification using agents and correspondence.
• Integrated the application with Legacy Systems using SOAP and SQL Connectors.
• Creation of activities and steps for implementing core business logic using when rules, Handling Embedded pages and custom Java Code.
• Created Data Pages for effective use of the frequent data.
• Involved in client meetings to gather and analyze requirements from business users to customize Customer Based framework.
• Wrote SLAs and Activities to show the assignment on the exception case to resolve the case.
• Created work flows to support various assignments and correspondence generation.
• Creation of search reports using Pega Report Definitions.
• Involved in creating SOAP service for the service Request and WSDL deployment.
• Preparation & Execution of unit test cases and Troubleshooting and debugging.
• Extensively used trouble-shooting tools like Clipboard, Tracer and log files.

Environment: Pega RULES Process Commander v7, Microsoft SQL Server, Windows 7 Enterprise, SOAP UI, WSDL, WebSphere8, HTML, XML, Java, Notepad++

Confidential, Princeton, NJ

Java Developer

Responsibilities:

• Involved in creating the Approach Document with the Team Lead and Project Manager and Doing Impact Analysis on the existing system and creating the TDD with Sequence and Class Diagrams.
• Developed Micro services based on the user stories and deploying into Eureka Server.
• Developed Oracle Coherence Module to store and retrieve the data between legacy My Verizon system and the new system.
• Developed the UI Card with Angular Js and Spring Boot Microservices.
• Developed modules like Sponsored Data, Smart Rewards using JQuery, JSP, JavaScript, Struts2.0, Servlets, JDBC, spring and Hibernate.
• Written Complex queries and tuning database table because of performance Issues.
• Developed Alerts and Notifications using concurrency package and Executors.
• Developed code to call Destination Rewards (Client) using Jsonp and returning a Json Object.
• Developed APIs to send data to external users and internal applications using Rest Full Web Services using Apache Http Client.
• Developed IBIS APIs to send data to external users and internal applications using Web Services, SOAP, WSDL, XSL, XPath, XML and Apache Axis.
• Design and development of server side components using Servlets, JAX-RPC, JAXB, XSD, EJB and design patterns.
• Developed the Applications using JSP, HTML, Servlets and Java Script
• Developed the application using struts framework and Hibernate
• Developed Web service client code to communicate with Parago systems using Soap.

Environment: Core Java, J2EE, multi-threading, JSP, Servlets, Struts2.0, Spring, JDBC, XML, JavaScript, HTTP, HTML, Web Services, SOAP, WSDL, JQuery, WebLogic, SQL, PL/SQL and Hibernate, Git, Stash, Micro services, Oracle Coherence, Tomcat & IBM Liberty Server.