SUMMARY:

Proven, successful Test Lead with extensive experience in application development; hardware, software testing, performance testing, and quality assurance of multi - million dollar n-Tier and Model-View-Controller (MVC) Web, .NET, and client-server based systems, including manual and automated functional and performance testing. Strong QA process development skills. Dedicated to product and service quality. Highly proficient at developing goals, objectives, and test strategies. Proven analyst and problem solver.

TECHNICAL SKILLS:

Languages/ Software: HTML, DHTML, XML, ASP, ASP.NET, JSP, CSS, Java, JavaScript, Visual Basic (VB), VB.NET, VB Script, Perl, PHP, C#, Web Services, SOAPUI, Nuxeo-DM, webMethods and Web Logic Application Servers, Microsoft Word, Excel, PowerPoint, and Project. Quest, Advanced Instructional System II, and Authorware courseware authoring systems

Test Tools: Mercury TestDirector, WinRunner and Quick Test Pro (QTP). Empirix e-Test and e-load. ANT, FitNesse, Selenium, JMeter, Rational ClearQuest. MKS Integrity. Microsoft Team Foundation Server (TFS), Monkey Talk, Appium. Various open source tools to include Bugzilla and OpenSTA.

Hardware/ Operating Systems: Microsoft .NET, Windows NT, 2000, XP, Vista, Windows 7. UNIX and LinuxDatabases/Database Tools Oracle, Access, SQL Server, and Dbase. SQL, SQL Plus, and

Miscellaneous: Eclipse, Microsoft Visual Source Safe (VSS), Perforce, Visual Studio, Share Point, Rational ClearCase, Test Track, JIRA, Google Web Toolkit (GWT), Representational State Transfer (REST), ISO 9000 Familiarity

PROFESSIONAL EXPERIENCE:

Confidential

President/Senior Instructor

Responsibilities:

• Provide online training on test automation using Selenium WebDriver and Java.
• Future course offerings to include Introduction to Software Testing, Selenium WebDriver using C#, Java for Testers, C# for Testers, Introduction to Fitnesse, and Fitnesse With REST.

Confidential

Senior Software Test Engineer

Responsibilities:

• Provide manual testing of a mobile device application to include Android and iOS phones and tablets.
• Evaluated mobile device automation tools to include Monkey Talk and Appium.
• Created a Selenium WebDriver test automation framework written in both Java and C#, using the Page Object Model.
• Created automated test of the REST API using Fitnesse.
• Implemented a nightly regression test suite of automated tests to support the Continuous Integration process.
• Designed and built both manual and automated test processes to include test case development, documentation, test case templates, test execution and reporting.

Confidential

Senior Quality Analyst

Responsibilities:

• Provided testing of the back-end functionality of an online Telecommunication System Order Entry Platform.
• Tested functionality using REST API calls to include GET, PUT, and POST.
• Created XML orders from test proposals.
• Modified orders as necessary to support testing to include product and component orders Validated order status throughout the order process.
• Maintained a suite of automated regression tests using Selenium.
• Executed regression suites on demand to support environment deployments.
• Investigated test errors.
• Created, retested, and closed defects.
• Produced defect reports as needed.
• Participated in sprint planning sessions.
• Demonstrated functional tests for product owners.
• Developed story acceptance criteria.

Confidential

Senior Quality Analyst (contract)

Responsibilities:

• Key member of an Agile Scrum team. Followed a Continuous Integration (CI) development methodology using 2-week sprints.
• Team test lead. Developed and executed manual and automated tests for an application that manages and delivers flight information such as current Terminal to pilots using an iPad application. Developed and executed automated integration tests on back-end functionality using Fitnesse.
• Developed and executed automated user interface (UI) functional tests using Selenium and Java.
• Tested Web Services using REST API and SOAP API. Created the test team’s automated test strategy to include nightly automated regression tests.
• Developed initial system performance tests using JMeter. Provided test tasks and estimates during sprint planning.
• Provided task status using JIRA. Provided demonstrations of new functionality during end of sprint reviews for project management.
• Participated in daily stand-up meetings. Participated in sprint retrospectives.
• Provided training to new test team members.

Confidential

President/Chief Software Test Consultant

Responsibilities:

• Provided software testing services for the Colorado Department of Labor and Employment’s Internet Self Service Web application. Created application pages using an internally developed application design and development tool. Performed integration testing of system stored procedures. Developed System and User Acceptance Test Plans, Test Cases and Test Scripts.
• Provided software testing services for various software applications to include customized Commercial Off-The-Shelf (COTS) applications and custom-built applications for Denver Public Schools. Test projects included implementation of Microsoft Project Server, Share Point, and Visual Studio. Internal projects include a nationally recognized and model comprehensive teacher compensation system and school performance metrics system. Developed a C# for Testers course to train the test team.
• Locally and nationally recognized writer and speaker. Provided presentations and ½ day seminars at various software testing conferences to include the Software Quality Association in Denver (SQuAD) Annual Testing conference. Regular contributor on software testing subjects for various trade publications to include Software Magazine and T.E.S.T Magazine on various software testing subjects
• Write a software testing blog.

Confidential

Senior Quality Analyst

Responsibilities:

• Performed functional and system testing of a statewide, online children’s health insurance program.
• Primarily responsible for testing of the financial components of the system to include automated payment processing and electronic funds transfers, account adjustments, payment of premiums by various methodologies, and account balancing.
• Tested batch files and built test harnesses using FitNesse.
• Developed detailed test cases from Use Cases using both Excel Spreadsheets and MKS Integrity.
• Developed requirements for test data, test harnesses, and external file processing.
• Provided periodic test metrics and status updates as needed by the product management team.
• Coordinated with development and design teams.

Confidential

Test Engineer

Responsibilities:

• Provided on-site software testing of an Online Content Delivery System and Online Assessment/Test Delivery system for K-12 schools.
• Developed all testing and defect tracking plans; evaluated, selected, implemented, and administered an open-source tool for Defect Tracking and Source Control.
• Developed Test plans.
• Created Microsoft Excel templates for documenting tests and test metrics.
• Created all tests and test cases.

Confidential

Test Engineer

Responsibilities:

• Provided on-site software testing of a client-server property tax system.
• Testing included public Web and county Intranet access.
• Revised existing test cases to support test automation.
• Validated data across multiple systems to include nightly data updates.

Confidential

Senior Staff Test Consultant

Responsibilities:

• Provided Independent Validation and Verification (IV&V) services in support of the procurement of the Statewide Colorado voter Registration and Election system (SCORE) Reviewed and evaluated contractor documentation and system development documentation. Evaluated and made recommendations to improve contractor software test processes to include functional and performance testing processes.
• Evaluated existing Software Quality Assurance processes and made recommended process improvements. Trained testing staff on more effective QA and software testing processes. Provided testing on various e-commerce products.
• Evaluated software quality assurance test processes and recommended process improvements for testing of a software security system. Evaluation included test development, documentation, execution, and reporting processes.
• Provided contract software testing services for an intranet e-commerce system that allowed the client geographically separated offices to consolidate orders for various products such as computer systems and office supplies to allow them to take advantage of various quantity discounts. Evaluated and recommended automated test tools for test automation. Conducted load and performance testing of the system.
• Led a team of three Quality Assurance Testers responsible for testing an n-tier, Web-based, travel profile management and reservation system. Developed and documented all Quality Assurance processes to include test planning, development, execution, and issues management. Evaluated system requirements. Designed and developed the processes for automating functional and regression testing. Implemented a comprehensive metrics system to provide current test and issue status to the project management team. Evaluated numerous test tools, including TestDirector, ClearQuest and MS Office Sharepoint tracking tools and made recommendations for adoption to the Project Manager. Served as a system administrator for selected tool and set up process flows, registered all users and developed defect tracking process.

Confidential, Brighton, CO

Adjunct Professor

Responsibilities:

• Taught courses in Advanced Web Development, Computer Information Systems, Business, and Management using traditional lecture and the Internet.
• Increased student enrollments 60% by converting 10 Computer Information System courses from traditional lecture to Internet based Flex-A-Courses.
• Continually received high marks on student evaluations for course content and presentation

Confidential, Westminster, CO

Lead Test Engineer

Responsibilities:

• Led teams responsible for execution of manual and automated usability, performance, functional, and system testing of a Web-based healthcare supply chain management and backend integration systems. Increased test coverage and decreased defect rate of new software releases 40% by developing and implementing new quality assurance processes and procedures.
• Prior to implementing TestDirector, created an internal test management system using linked Excel spreadsheets to record test results, which were rolled up to a comprehensive test summary for real-time test completion status metrics.
• Set up automated regression testing of the web interface using WinRunner. Received continued training for TestDirector, WinRunner and LoadRunner.
• Authored the department's Test Management and Defect Management plans. Drove continuous process improvements through the development and tracking of test reports and metrics implemented the initial automation of test cases using the keyword methodology. Led a cross-functional User Interface (UI) Standards development team.

Confidential, Denver, CO

Quality Assurance Team Lead

Responsibilities:

• Led a team of 5 Quality Engineers responsible for all levels of system software quality assurance testing of an online education system.
• Planned and executed comprehensive system load and performance tests - test results were used to increase performance of major system features by more than 50%.
• Developed the company's first comprehensive system test plan - became a template for all future test projects.
• Reduced overall test times 70% by automating regression tests of critical system features.
• Saved more than $50,000 and improved defect tracking by designing and developing an internal defect tracking and reporting tool.

Confidential, Denver, CO

Quality Analyst

Responsibilities:

• Performed IV&V for various State of Colorado departments on Y2K testing and preparedness. Conducted an in-depth analysis of the state's Y2K assessment, remediation, validation, and implementation efforts on fatal and critical hardware and software systems.
• Planned, developed, and implemented Software Quality Assurance procedures for an Oracle based client-server cash management system developed for the Defense Accounting and Finance Service (DFAS).
• Based Training Program - Designed, developed, and tested CD-ROM based multimedia and interactive courseware for DFAS computerized accounting and contract administration system.