Warehouse Supervisor Resume Charlotte, NC - Hire IT People

EXPERTISE AREA:

Customer Service
Improvement Processes
Drive Results
Achieving Goals
Data Analysis
Revenue Growth

TECHNICAL SKILLS:

Experience with SAS, People Soft Inventory, Google Hangouts, Skype, Bentley Map and Bentley Map View, Adobe Suite, Kronos, Microsoft Excel, Excel Pivot Table, Microsoft Access, Microsoft Project, Microsoft Word and Microsoft PowerPoint, Proficient with GUI, CSG, and AS400 billing systems.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Warehouse Supervisor

Responsibilities:

Oversaw operations, production, and planning for 9 warehouses with 17 employees
Developed and managed strategic plan for reducing spending by $25K per month, a 50% reduction for 300+ employees
Restructured receiving, order picking, packaging, shipping, and replenishment that significantly improved production by 30% and reduced miles per day by 200 miles at a cost saving of $400 per day
Maintained $25 million in total inventory with a achieved 100% accuracy rating.
Performed point - of-production analyses, managed stock transfers, and compiled details of customer ordering patterns.

Tap Audit Supervisor

Confidential

Responsibilities:

Developed and implemented gainsharing program that resulted in exceeding company-wide productivity goal by 2%
Planned, organized, and executed project plans that resulted in conversion and / or upgrade improvement by 55% YOY
Played a key role in the design, development, coordination, implementation, evaluation, and administration of employee progression plan. Over 50% have been promoted in less than 2 years. Well above company average
Collaborated and influenced 10+ department on identifying, developing strategies, implementing, deploying, and tracking of various projects; resulting in converting 7.1K+ customers, 19% of customers that were audited
Collaborated in the development of Tap Audit spreadsheets, which was used to identify trends and improve processes
Reviewed daily error reports.
Researched errors and collaborated with 6+ internal groups and vendors to resolve. Decreased errors by 25%, a cost saving of $2K+ per month
Resolved 80 trouble calls per month by phone, electronically, or face to face with a quality assurance rating of 100%, a cost saving of $6K+ per month
Managed all aspects of Confidential compliance including documentation, training, underwriting, and claims processing, and accident investigations and audits
Conducted over 250+ safety training and accident prevention classes on various topics regarding worker safety programs in order to control costs

Lead Tap Auditor

Confidential

Responsibilities:

Developed on the job and mentoring program for 50+ employees leading to attrition saving of $60K
Performed basic installations and corrected basic distribution problems associated with the RF portions of the forward and reverse plant. Completed 10+ trouble calls per day. Well above company average.
Promoted 3xs from Installer to Tap Auditor 3 within 3-year timeframe by performing duties at a higher level of complexity and with increased responsibility
Cross-sell services on 40% of disconnected and downgraded unauthorized services, contributing to 20% revenue increase yearly
Researched and collected property / folio information utilizing websites and jurisdictional agencies, expertly representing the company in 300+ civil and criminal thefts of service cases

We provide IT Staff Augmentation Services!

Warehouse Supervisor Resume

Charlotte, NC

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship