Information Analyst Resume

Information Analyst

Summary of Qualifications

Confidential is an Information Analyst in the Consumer Industry Retail & Energy where he brings 24 years of experience in the Information Technology industry with a strong emphasis on project management and implementation, business management, and people development. Eric has strong interpersonal skills, communication, leadership and organizational skills. He has also developed a solid working relationship with offshore resources Eric currently provides an apparel industry leader with report support, where he participates in requirements gathering, business designs/ field mappings, technical design development and all levels of the development life cycle process to ensure client success.

Certifications and Expertise

Business Objects 6.5.4 - 8 Years of Expertise
Visual Basic 6.0 - 11 Years of Expertise
Active Reports 2.0 - 6 Years of Expertise
Oracle 10i SQL PL/SQL Stored Procedures - 7 Years of Expertise
SQL * Server - 4 Years of Expertise
Crystal Reports - 5 Years of Expertise
COBOL IMS CICS - 10 Years of Expertise
Easytrieve Plus - 4 Years of Expertise
UNIX - 1 Year of Expertise
Project Management - 6 Years of Expertise
Visual Studio .net (Trained), SQL Server Reporting Services (Trained), Oracle Forms(Trained)
Industry Expertise: (Retail; High Technology; Financial; Automotive; Manufacturing; Telecommunications) - 24 Years of Expertise

Relevant Project Experience

Confidential Portland OR, 01/08 to 04/09
Project Type: Report development, production support
Role: Developer

Responsibilities

Utilize the full systems life cycle from requirements through implementation to support enhancements, corrective action and production issues. Utilized common processes and procedures to ensure accuracy to requirements.
Worked with remote customers at Reebok via WebEx to seamlessly bring in the company into the adidas group BI reporting. Understanding the Reebok terminology and assimilating it to adidas. Developed new reports in the adidas-group environment that were not available for Reebok.
On Call Support for 600+ Reports. Monitored ETL trigger files for BCA scheduled jobs

Confidential Chesterfield MO, 06/02 to 12/07
Project Type: Report development, production support
Role: Developer

Responsibilities

Interface with customer to determine new requirements through an iterative approach utilizing prototypes; works with consultants for system testing and explains current functionality so that we understand the requirements and the impact on the entire organization.
Worked with off shore resources in Pakistan and Egypt to convert current reports into SSRS reports ensuring that the current reports were documented and business reason were understood.
Wrote complex SQL and stored procedures to access the necessary information for reporting from the Richter ERP System. (General Ledger, Invoicing, Inventory, Sales Order, Purchase Order, Bill of Lading, Raw Materials)
Updates Presage Monthly
On Call Support for 400+ Reports

Confidential Chicago IL, 04/02 to 06/02
Project Type: Wireless Billing
Role:Developer

Responsibilities

Maintained and made enhancements to the World Com Wireless billing system

Confidential Springdale AR, 02/02 to 03/02
Project Type: Inventory Tracking
Role: Production Support

Responsibilities

Installation/Support of the hardware for SLAP application. This hardware was installed at multiple plants throughout the country.

Confidential Atlanta GA,11/01 to 02/02
Project Type: Payroll
Role: Developer

Responsibilities

Upgraded Home Depot’s payroll system(Teseract) and system tested application

Confidential Chicago IL, 08/99 to 11/01
Project Type: Enrollment
Role: Developer

Responsibilities

End user requirements determination through unit testing of the reports for all of the new George application interfaces.

Confidential Lombard IL, 11/97 to 07/99
Project Type: Team Manager
Role: Team Manager

Responsibilities

Responsible for the support of up to 25 Information Analysts, with a broad range of experience.
Performed salary administration; resource allocation, performance reviews, setting of career goals
Placement to accounts

Confidential, 04/85 to 10/97
Project Type: Manufacturing / Credit Union
Role: Programmer

Responsibilities

Project Planning with EMD aftermarket staff. Production support and new project development. Inventory/Warehouse support.
Support of 500 plus Credit Unions

Education and Training

Bachelor of Science degree in Business Administration, minor in Information Systems.
EDS Systems Engineering Development Program
EDS Client Server Skill Enhancement Program

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