Data Center Technician Resume

Objective

Seeking a challenging position that provides a highly motivated progressive, friendly environment and allows the pursuit of career advancement to expand my knowledge and skills.

PROFESSIONAL Work experience

1/2010 - 4/2010 Confidential
PC Technician

Upgrade systems, installation of new mother boards, installation of new operating systems
Update new software/anti-virus Norton software, minor repairs on desktops and laptops, set up wireless routers, set up printers and fax machines
Run diagnostics on systems for system stability
Trouble shoot systems for stability

6/2005 - 11/2008 Confidential
Data Center Technician

Trouble shoot servers, switches, and client systems, cable patch panels, install operating systems, installation of Dell blade servers client machines, set up remote desk tops, upgrade systems, fiber channel switches, workstation builds and repairs
Provided technical support for internal customers
Maintain all of the test equipment needed in the lab environment
Provided software for the entire engineering and developer staff
Provided infrastructure so that internal locations could communicate through the main lab
Reply to and answer help desk tickets
Delivered excellence in customer service through situational analysis and timely resolve of escalating problems
Storage array configurations
Racked and cabled all equipment for enclosures

7/2003 - 6/2005 Confidential
Facilities Coordinator

Space planning, networking data/phone set ups, moves, adds, and changes, support mailroom service for over 500 employees, furniture installation, minor repairs
Scheduled vendor work for the facility and managed vendor contracts
Coordinate & schedule facility maintenance which included HVAC, plumbing, copiers, printers, carpets, electrical, ceiling tiles, lighting, and janitorial services
Conducted facility inspections with facility manager
Scrutinizes reports from vendors to determine accuracy
Set up for site events and conferences, shipping and receiving, clerical duties
Maintain office key inventory
Submit all office supply and stationary orders
Participated in the emergency evacuation committee
Worked with the Facilities Manager to implement large scale projects and purchase requests
Maintain inventory of facility equipment
Coordinated new employee workstation set up

8/2002 - 8/2003 Confidential
Security Officer

Monitor facilities, checking and verifying employees and visitors to the stages, update dispatch on studio lot issues

Skill Set

Platforms: Windows 2000, Vista, XP Pro, 2008 Server, Enterprise Server/Standard, Windows 7
Networking: TCP/IP, DHCP, DNS Protocols, LAN, WAN
Tools: Firewall, Norton Firewall, Ghost, ISO Norton Virus Protection Utilities, Sav, Lotus Notes, Microsoft Office Suite (Word, Excel, Access, Project, Outlook)
Certification: A+

Education

Confidential

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