Azure Program Manager - Data Insights Resume Redmond , WA - Hire IT People

SUMMARY:

PROFESSIONAL EXPERIENCE:

Confidential, Redmond, WA

Azure Program Manager - Data Insights

Responsibilities:

Drive program objectives; assigning investigations and tracking through root-cause identification & post-mortem.
Developing new streamlined efforts for remediation, problem resolution and technical roadblocks.
Coordinate team resources from engineers to other technical leads ensuring the most effective outcome.
Derive actionable insights via Kusto queries & Power BI displaying live dashboard feeds for decision making.
Identify, develop, and forecast signals in Azure virtual machine cloud infrastructure to mitigate downtime.

Confidential, Kirkland, WA

BI Insights/Program Delivery

Responsibilities:

Perform ETL & data analysis using Power BI to create data maps, visualizations and actionable insights.
Leverage insights offering solutions to clients; streamlining processes resulting in 50K saving in 3 months.
Work wif clients gathering requirements to compile reports and build end-to-end data warehouse solutions.
Assisted Business Development team as Power BI application ambassador and client technical advisor.

Confidential, Redmond, WA

Data Protection Program Manager

Responsibilities:

Develop schedules for a team of 41 Customer Engineers ensuring a white-glove customer experience.
Communicated project status and recommendations to the client via Power BI dashboards and other analytical tools.
Streamlined operational processes resulting in substantial cost savings >100K in 14 months
Performed advanced ETL processes using VLOOKUP, macros (VBA), nested formulas or functions.
Manipulated SQL and COSMOS queries to gather data for SLA & key performance indicators.
Monitored subscription lifecycles to ensure customer access to cloud products and systems.

Confidential, Redmond, WA

WWCFM Program Manager

Responsibilities:

Worked wif Azure in conjunction wif COSMOS to query sales and consumption of O365 cloud products.
Ensured metrics reporting service level agreements were met and relationships strengtaned through improved processes to stakeholders and clients—O365’s worldwide product sales teams.
Led scrum sessions wifin an Agile Framework working wif DevOps on critical releases.
Identified and investigated root-cause metrics and implemented corrective action as a solution.
Finalized standard operating procedure drafts and published a library on SharePoint for broad use.

Confidential, Secaucus, NJ

Analyst / Project Manager

Responsibilities:

Ran queries in IBM Cognos to populate Informatica PowerCenter for visual representation.
Coordinated wif Japan’s factories to align budgets and identify inventory demand, profit and loss.
Coded Visual Basic macros in Excel to extract, transform, and load information for statistical analysis.