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Azure Program Manager - Data Insights Resume

Redmond, WA

SUMMARY:

  • Data Analysis /ETL
  • Business Analysis
  • SLA / KPI Scorecard Insights
  • Data Insights / Stories
  • Executive Dashboards
  • Data Visualization
  • Power BI, LENS
  • SQL, COSMOS, VBA, kql
  • Excel (expert) POWER tools

PROFESSIONAL EXPERIENCE:

Confidential, Redmond, WA

Azure Program Manager - Data Insights

Responsibilities:

  • Drive program objectives; assigning investigations and tracking through root-cause identification & post-mortem.
  • Developing new streamlined efforts for remediation, problem resolution and technical roadblocks.
  • Coordinate team resources from engineers to other technical leads ensuring the most effective outcome.
  • Derive actionable insights via Kusto queries & Power BI displaying live dashboard feeds for decision making.
  • Identify, develop, and forecast signals in Azure virtual machine cloud infrastructure to mitigate downtime.

Confidential, Kirkland, WA

BI Insights/Program Delivery

Responsibilities:

  • Perform ETL & data analysis using Power BI to create data maps, visualizations and actionable insights.
  • Leverage insights offering solutions to clients; streamlining processes resulting in 50K saving in 3 months.
  • Work wif clients gathering requirements to compile reports and build end-to-end data warehouse solutions.
  • Assisted Business Development team as Power BI application ambassador and client technical advisor.

Confidential, Redmond, WA

Data Protection Program Manager

Responsibilities:

  • Develop schedules for a team of 41 Customer Engineers ensuring a white-glove customer experience.
  • Communicated project status and recommendations to the client via Power BI dashboards and other analytical tools.
  • Streamlined operational processes resulting in substantial cost savings >100K in 14 months
  • Performed advanced ETL processes using VLOOKUP, macros (VBA), nested formulas or functions.
  • Manipulated SQL and COSMOS queries to gather data for SLA & key performance indicators.
  • Monitored subscription lifecycles to ensure customer access to cloud products and systems.

Confidential, Redmond, WA

WWCFM Program Manager

Responsibilities:

  • Worked wif Azure in conjunction wif COSMOS to query sales and consumption of O365 cloud products.
  • Ensured metrics reporting service level agreements were met and relationships strengtaned through improved processes to stakeholders and clients—O365’s worldwide product sales teams.
  • Led scrum sessions wifin an Agile Framework working wif DevOps on critical releases.
  • Identified and investigated root-cause metrics and implemented corrective action as a solution.
  • Finalized standard operating procedure drafts and published a library on SharePoint for broad use.

Confidential, Secaucus, NJ

Analyst / Project Manager

Responsibilities:

  • Ran queries in IBM Cognos to populate Informatica PowerCenter for visual representation.
  • Coordinated wif Japan’s factories to align budgets and identify inventory demand, profit and loss.
  • Coded Visual Basic macros in Excel to extract, transform, and load information for statistical analysis.

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