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It Programming Manager Resume

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Maywood, NJ

SUMMARY

  • Proven IT Program Manager with 20+ years of leadership experience and demonstrated success implementing solutions for a wide range of technical challenges. Engaging leadership style bolstered by dynamic technical proficiencies and a talent for managing business - essential relationships.
  • IT Leadership, Computer Programming, Project Planning
  • Stakeholder & Vendor Relationships, Program & Project Management, Customer Relationship Management (CRM), Data Warehousing, Process Automation, Quality Assurance

TECHNICAL SKILLS

Software, Languages & Tools: RPGIII, RPG/400, RPGLE, RPG Freeform, COBOL, SEU, SDA, SQL, CL, FTP, SFTP, OS/400, JD Edwards, Island Pacific, Lawson, ALDON, Microsoft (Project, Office Suite, Visio)

PROFESSIONAL EXPERIENCE

IT Programming Manager

Confidential, Maywood, NJ

Responsibilities:

  • Direct essential programs, processes, and teams related to comprehensive support of customer service and sales business units. Manage complex IT infrastructure built on an Series platform leveraging highly-customized software solutions.
  • Empowered substantial cost-savings by managing numerous high-impact projects involving automation of critical processes and programs.
  • Improved legacy processes to enable significant boosts in efficiency and resource optimization.

Contractor

Confidential, Mahwah, NJ

Responsibilities:

  • Led key projects, programs, and initiatives related to software integration, technical support, and application development. Delivered extensive support efforts for the Land Rover Financial applications on AS/400 heavily involved in the automation of outside vendor data interfacing.
  • Administered the Vehicle Applications business area which entailed gathering requirements, conducting analyses, testing, and end-user training.
  • Guided project integrating Global Warranty application processing into Lawson’s financial software package to facilitate charging on dealer statements.
  • Key contributor to initiative focused on automation of carrier payments involving relocation of vehicles.
  • Collaboratively developed and implemented Vehicle Warranty system.

Senior Programmer/Analyst

Confidential, Maywood, NJ

Responsibilities:

  • Managed division programs and projects centered on software development, process automation, legacy system improvements, and program testing. Developed and implemented numerous solutions correlating with substantial cost-savings while supporting payroll/HR interfaces and website assets.
  • Drove significant freight cost-savings by implementing fully-automated shipping software for both US and Canadian divisions that required substantial configuration of internal programs.
  • Designed, coded, and tested product selling and financial management processes by utilizing FTP over the internet to handle files.

IS Manager

Confidential, Franklin, NJ

Responsibilities:

  • Inclusively managed IS department for large-scale operation consisting of 65 retail locations while coordinating an essential cross-functional team. Interacted with the user community to ensure results-driven policies and procedures were implemented.
  • Verified the research and adoption of emerging technologies to fit evolving business needs. Technical environment included data warehousing, internet connectivity, user support, and application development.
  • Managed stakeholder/vendor relationships, mentored new hires, and identified opportunities for continuous process improvement.
  • Created and distributed reports with data visualizations to senior leaders utilizing AS/400.
  • Coordinated project deploying a custom point-of-sale system, ensuring alignment with all regulatory requirements.
  • Implemented an incentive-based payroll system that automated earning calculations and interfaced with JD Edward’s payroll systems to build reports that aided key decision-making activities.
  • Employed numerous essential updates like AS/400 upgrades from CISC to RISC technology and a variety of software packages.

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