It Programming Manager Resume
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Maywood, NJ
SUMMARY
- Proven IT Program Manager with 20+ years of leadership experience and demonstrated success implementing solutions for a wide range of technical challenges. Engaging leadership style bolstered by dynamic technical proficiencies and a talent for managing business - essential relationships.
- IT Leadership, Computer Programming, Project Planning
- Stakeholder & Vendor Relationships, Program & Project Management, Customer Relationship Management (CRM), Data Warehousing, Process Automation, Quality Assurance
TECHNICAL SKILLS
Software, Languages & Tools: RPGIII, RPG/400, RPGLE, RPG Freeform, COBOL, SEU, SDA, SQL, CL, FTP, SFTP, OS/400, JD Edwards, Island Pacific, Lawson, ALDON, Microsoft (Project, Office Suite, Visio)
PROFESSIONAL EXPERIENCE
IT Programming Manager
Confidential, Maywood, NJ
Responsibilities:
- Direct essential programs, processes, and teams related to comprehensive support of customer service and sales business units. Manage complex IT infrastructure built on an Series platform leveraging highly-customized software solutions.
- Empowered substantial cost-savings by managing numerous high-impact projects involving automation of critical processes and programs.
- Improved legacy processes to enable significant boosts in efficiency and resource optimization.
Contractor
Confidential, Mahwah, NJ
Responsibilities:
- Led key projects, programs, and initiatives related to software integration, technical support, and application development. Delivered extensive support efforts for the Land Rover Financial applications on AS/400 heavily involved in the automation of outside vendor data interfacing.
- Administered the Vehicle Applications business area which entailed gathering requirements, conducting analyses, testing, and end-user training.
- Guided project integrating Global Warranty application processing into Lawson’s financial software package to facilitate charging on dealer statements.
- Key contributor to initiative focused on automation of carrier payments involving relocation of vehicles.
- Collaboratively developed and implemented Vehicle Warranty system.
Senior Programmer/Analyst
Confidential, Maywood, NJ
Responsibilities:
- Managed division programs and projects centered on software development, process automation, legacy system improvements, and program testing. Developed and implemented numerous solutions correlating with substantial cost-savings while supporting payroll/HR interfaces and website assets.
- Drove significant freight cost-savings by implementing fully-automated shipping software for both US and Canadian divisions that required substantial configuration of internal programs.
- Designed, coded, and tested product selling and financial management processes by utilizing FTP over the internet to handle files.
IS Manager
Confidential, Franklin, NJ
Responsibilities:
- Inclusively managed IS department for large-scale operation consisting of 65 retail locations while coordinating an essential cross-functional team. Interacted with the user community to ensure results-driven policies and procedures were implemented.
- Verified the research and adoption of emerging technologies to fit evolving business needs. Technical environment included data warehousing, internet connectivity, user support, and application development.
- Managed stakeholder/vendor relationships, mentored new hires, and identified opportunities for continuous process improvement.
- Created and distributed reports with data visualizations to senior leaders utilizing AS/400.
- Coordinated project deploying a custom point-of-sale system, ensuring alignment with all regulatory requirements.
- Implemented an incentive-based payroll system that automated earning calculations and interfaced with JD Edward’s payroll systems to build reports that aided key decision-making activities.
- Employed numerous essential updates like AS/400 upgrades from CISC to RISC technology and a variety of software packages.
