Solution Manager, Information Management Resume
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Orlando, FL
PROFESSIONAL EXPERIENCE
Confidential Orlando, FL
Solution Manager, Information Management
Responsibilities:
- Manage teh Analytics Center of Excellence.
- Define teh requirements for skilled resources, identify appropriate internal candidates and build those resource teams to meet teh business requirements for successful delivery of teh related projects.
- Lead manager for teh Information Management practice, establishing teh new team and developed teh practices for Business Intelligence Reporting, Analytics and Big Data.
- Design and develop product accelerators for Big Data and Data Integration.
- Counsel practitioners comprised of BI Developers, Database Administrators, Data Architects, and ETL developers in areas of professional development. Conduct monthly one on one meetings, quarterly and annual performance reviews.
Confidential
Business Intelligence and Data Integration
Responsibilities:
- Manager Business Intelligence and ETL teams of developers and administrators, delivering services to Department of Defense entities.
- Provide financial and operation reporting for global installations, utilizing IBM Cognos BI platform.
- Oversee teh daily, weekly and monthly work assignments for 9 projects, allocating resources, performing code reviews, refining requirements wif business users, mentoring developers, providing estimates for delivery and providing release management oversight.
- Identify resource gaps and provide training for skills enhancement, realign personnel to match their skill strengths wif requirements, source new practitioners wif needed skillsets and release practitioners dat either lack teh needed skills or has underperformed.
- Provide corporate recruiting wif job and skills descriptions for active job orders.
- Stabilized tan expanded teh Business Intelligence reporting applications, increasing operational reporting by 170% and teh number of client users by 1,100.
Confidential Orlando, FL
Data Warehouse Development
Responsibilities:
- Manage teh delivery of scope, design, build, test and delivery of enhanced reporting in a new Business Intelligence environment (SAP Business Objects 4.1).
- Utilize Agile Scrum Project Management methodology to meet project requirements and goals for teh BI/DW project.
- Provided reporting for Finance, Human Resources, Flight Operations, Base Fuel Operations and Revenue Management, leveraging SAP Business Objects Web Intelligence, Xcelsisus and Design Studio.
- Two Big Data sources built and delivered - SAP HANA(Financial and Transactional) and Hortonworks Hadoop(Web Logs, Contract Images, Mobile App Data).
- Completed teh project on-time and on budget.
- Deployed compliance reports for teh United Kingdom, reducing quarterly costs due to manual reporting procedures by $40,000 per quarter.
- Manage teh daily operations and development of teh web based loyalty and and e-commerce site.
- Utilized TIBCO Analytics as teh core engine for reporting and forecasting.
- Utilize SEO as well as web analytics for consumer insight as well as site monetization.
- Lead Developer and Data Integration Project Team in daily operations, project planning and delivery, professional development and new initiatives.
- Deployed teh product on-time and on budget.
- Increased teh customer loyalty base from 900 unique members to 35,000 in teh first 6 months.
Confidential Vista, FL
Analytics - Project Management and Sustainment
Responsibilities:
- Lead teh SAS Analyst, Developer and Infrastructure Team in daily operations, project planning and delivery, professional development and new initiatives.
- Managed vendor relationship, current and future software installations and upgrades, maintenance agreements, negotiated and managed project timeline while maintaining synchronization wif teh expected timeline pm business deliverables.
- Successfully upgrade all tiers of production, development and patch/test SAS platforms to SAS 9.3 for Teh Walt Disney Company wif minimal hypercare issues and completing on time and budget.
- Met regularly wif teh Line of Business to discuss tasks to be completed by Revenue Management, vendor status of development and future project phase delivery.
- Assumed control of 2 projects dat were lagging in time and projected to exceed budgeted costs and finished them wifin teh revised time estimate and meeting teh original budgeted cost.
- Identified incorrect inventory forecast and corrected it, improving net margin by 3% per room, per room night.
- Deployed Hadoop (Hortonworks) cluster, utilizing SAS Visual Analytics for consuming, analyzing and providing insight on large volumes of semi structured data.
Confidential
Project Management
Responsibilities:
- Manage teh delivery of scope, pro forma, design, build, test and delivery of enhanced reporting on teh SAP Business Objects and Oracle Business Intelligence platforms to minimize overall CPU utilization growth of teh D3 Data warehouse in teh D3 project.
- Utilize Agile Scrum-ban Project Management methodology to meet project requirements and goals for teh D3 project.
- Conducted requirements gathering as well as communicated regularly wif Line of Business contacts.
- Utilized and met all requirements of teh Common Methods Gate Process, as required by GBTS and teh PMO.
- Responsible for regularly updating GBTS management regarding teh status and progress of teh project.
- Gatheird performance metrics from D3, Business Objects and user based reporting to provide comparative analysis for all enhancements as well as estimates of overall project impact toward mitigating CPU utilization growth.
- Responsible for meeting budget requirements specific to teh D3 project.
- Won teh Operational Excellence Award for teh Walt Disney Company by improving overall operational performance of teh Business Intelligence and Data Warehouse platforms.
Confidential Lake Mary, FL
Product Consulting
Responsibilities:
- Project Manager for Development and Architecture of Business Intelligence and related Enterprise Application solutions for large organizations.
- Lead teams dat include business intelligence developers, data architects, data administrators and client support personnel
- Personally utilize software, database and integration technology to build, propose and deploy comprehensive Web based BI Analytics, Applications and related resources to halp companies make effective business decisions.
- Conduct solutions assessments and lead meetings wif client staff, both non-technical and technical
- Present solution design, prototype, and process strategy to client executives and senior management
- Conduct Quality Assurance measures for application assurance during teh development lifecycle.
- Design and develop prototype demonstrations, customized to teh customers’ needs and environment.
- Meet and exceed goals and objectives as set by senior management.
Confidential, Charlotte, NC
Senior Product Consulting Manager
Responsibilities:
- Project Manager for Development and Architecture of ERP (SAP) and related Enterprise Application solutions for large organizations.
- Lead teams dat include business intelligence developers, data architects, data administrators and client support personnel
- Personally utilize software, database and integration technology to build, propose and deploy comprehensive Web based BI Analytics, Applications and related resources to halp companies make effective business decisions.
- Conduct solutions assessments and lead meetings wif client staff, both non-technical and technical
- Present solution design, prototype, and process strategy to client executives and senior management
- Conduct Quality Assurance measures for application assurance during teh development lifecycle.
- Design and develop prototype demonstrations, customized to teh customers’ needs and environment.
- Meet and exceed goals and objectives as set by senior management.
Confidential, New York, New York
Regional Sales Engineer Manager
Responsibilities:
- Pre-sales consulting for a Supply Chain Applications and Solutions company.
- Qualify, conduct discovery and demonstrate custom applications to small to midsize clients and potential customers.
- Conducted client training and vertical workshops.
- Managed pre-sales consultants across eleven states, whose focus is supporting teh efforts of teh sales team in teh region.
- Developed strategy and methodology wif teh sales department.
- Met and exceeded all revenue and budget goals.
TECHNICAL SKILLS
- Database Development and Administration - SQL 2000/2005/2008, Oracle thru 11G(SQL Plus), DB2, MySQL, Teradata
- Cloudera - Hadoop, Spark certified
- Business Intelligence - Microsoft Business Intelligence, Oracle Business Intelligence, SAP Business Objects, WebFOCUS, Tableau, QlikView
- Big Data Architecture and Administration - SAP HANA, Hadoop(HortonWorks), Teradata
- Analytics - SAS (9.3) WebFOCUS(7.7 and 8).
- Testing and Performance - HP Openview, HP Loadrunner, IBM Rational Suite, JUnit, Maven
- Project Management Standard – PMBOK, Agile and Scrum
- ITIL v3 Foundations Certified