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Application Support Analyst Resume Profile

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Summary

  • 6 years of IT experience in the Database, Data warehousing and Business Intelligence.
  • 6 years of strong experience in Informatica PowerCenter 9.x/8.x/7.x, UNIX, Oracle and Netezza DB.
  • Experience in complete life cycle implementation of an Enterprise Data warehouse and DataMart such as Analysis, Design, Development, Testing, Technical Documentation and Object Oriented Design Analysis.
  • Proficient Knowledge in PowerCenter tools like Designer, Workflow Manager and Work Flow Monitor
  • Expertise in integration of various data sources like SQL Server, Oracle, XML, Flat files, DB2 and Netezza using ETL Tools.
  • Extensive experience with ETL tool Informatica in designing the Workflows, Mappings, Mapplets, Configuring the Informatica Server and scheduling the Workflows and sessions using Informatica Power Center 9.5.1/8.6.1/7.1.
  • Experience in Insurance, Healthcare, Telecom and Financial domains.
  • Strong experience as supporting the BI applications and handling various kinds of production issues
  • Vast experience in Designing and developing complex mappings from varied transformation logic like Unconnected and Connected lookups, Source Qualifier, Router, Filter, Expression, Aggregator, Joiner, Update Strategy and Sequence Generator Transformations.
  • Profound knowledge in implementing different types of Caches for Lookup's- Dynamic, Persistent and Static.
  • Good understanding of Ralph Kimball approach and experience in Dimensional data modeling, Star schema modeling, Snow-Flake modeling, identification of fact and dimension tables, Normalization, Physical and Logical data Modeling using Erwin 4.5/4.
  • Expertise in creating mapping Parameters, Variables and Reusable Tasks Sessions, Command, Email .
  • Implemented Pre-Session and Post-Session shell scripting to run workflows using pmcmd command.
  • Good Knowledge on Power Exchange plugins for Netezza and OBIEE Reporting Tool.
  • Understanding and Implementation experience on Informatica CDC Change Data Capture .
  • Worked on Performance Tuning, identifying and resolving performance bottlenecks in various levels like sources, targets, mappings and sessions.
  • Well Experienced in Error Handling and Troubleshooting using Informatica Debugger and Session Log File when loading into targets.
  • Designed and developed Validation Scripts for Data Quality and Maintenance.
  • Expertise in defining Workflows and Tasks, Monitoring Sessions, load scheduling and automation of Informatica workflow batches using Informatica scheduler, Control-M and shell scripting.
  • Sound knowledge in the development of relational database environment using SQL, T-SQL, PL/SQL, Stored Procedures and Triggers.
  • Excellent team player and self-starter with good ability to work independently and possess good analytical, problem solving and logical skills.
  • Excellent analytical, problem solving and communication skills, with ability to interact with individuals at all levels.
  • Experience working in complex, cross functional and geographically dispersed team environments.

Technical Expertise

  • ETL Tool : Informatica PowerCenter 7.x/8.x 9.5.1
  • Reporting Tool : Cognos10, SQL Server Reporting Services
  • Data Modeling : Erwin, Star Schema, Snowflake Schema, Fact Dimension Modeling
  • Databases : Oracle 11g/10g/9i, Netezza, DB2, Sybase, MS Access, SQL Server 2008
  • DB Other Tools : TOAD 9x/8.6/7.6, SQL Plus, SQL Loader SQL Developer, OBIEE 11.1.2
  • Programming : C .Net, SQL, PL/SQL, UNIX Shell Scripting, Java
  • Office Applications : MS-Office 97/2007/2010/2013
  • Web Technologies : HTML, XML, XSL, XSLT, CSS
  • Operating System : Unix , Linux, Windows Server 2012/2008/2003, Windows 8/ 7/Vista/XP/2003/98.

Work Experience :

Confidential

Application Support Analyst

Responsibilities:

  • Monitoring the Daily and Monthly batch run using Informatica Monitor and Autosys and Performing daily checks to make sure there no gap in the load process.
  • Handling Various production issues like Data/Environmental/Connectivity/Performance.
  • Worked in all phases of creating new FR, To create the DQR process for the existing ETL and listed the results in OBIEE dashboard for Business.
  • Involved in Data migration from Oracle to Netezza, Validated and Analyzed the data with various test cases once after takeover of the application.
  • Replaced long running ETL jobs with Stored procedures in Netezza to improve the performance.
  • Effective communication to various internal Host teams and external vendors as and when needed.
  • Working on to improve the business process and adding additional check points to the process and automate the process as much as possible.
  • Resolving all priority level issues in production.
  • Working with CA workload control center Views to find the dependencies, Off Hold, On Hold and Force Starting the Autosys jobs as needed.
  • Working with various UNIX commands, FTP the files and creating and executing shell scripts.
  • Performing manual month end activities as the current system InSight was migrated from OneSource, which going to decommissioned in couple of months.
  • Validating data and fixing the gaps with Old system to New system
  • Creating and Executing the Ad-hoc Scripts based on request and Posting result sets to SharePoint Sites which can be accessible by finance and marketing managers analyses and improve the business.
  • Expertise in performing root cause analysis and proving the solutions and Implementing them to fix Data/Component Error Issues in Informatica and Netezza DB.
  • Well Experienced in Raising Change Requests and Implementing them in Production Using SNOW application.
  • Providing the DB Table and View Access to Developers and Business users in IBM Netezza
  • Providing the Ad-hoc data extracts to the Marketing Team upon the request.
  • Effective and Timely Communication to Vendors for Host files and Data related Issues/enquiries.
  • Creating and generating daily/Weekly/Monthly reports to Business.
  • Working with development team for the Enhancements to the existing system and validating and reporting to them.
  • Effective Communication between Onsite/Offshore teams on Daily basis.

Environment: Informatica Power Center 9.5.1, IBM Netezza 4.2.1, Aginity Workbench, Oracle, TOAD, Flat files, UNIX Putty 0.63 , Autosys ,OBIEE 11.1.2, SNOW

Confidential

Sr. Informatica/ ETL Developer

Responsibilities:

  • Involved in all phases of SDLC from requirement gathering, design, development, testing, training and rollout to the field user and support for production environment.
  • Worked in Environment that was following Agile Methodology.
  • Prepared the required application design documents based on functionality required
  • Designed the ETL processes using Informatica to load data from Oracle, Flat Files Fixed Width , and Excel files to staging database and from staging to the target Oracle Data Warehouse database.
  • Performance tuning of Informatica sessions for large data files has been done by increasing the Buffer block size, data cache size, and sequence buffer length.
  • Implemented the best practices for the creation of mappings, sessions and workflows and performance optimization.
  • Created mappings using transformations like Source Qualifier, Joiner, Aggregator, Expression, Filter, Router, Lookup, Update Strategy, and Sequence Generator.
  • Designed and developed the logic for handling slowly changing dimension tables load by flagging the record using update strategy for populating the desired.
  • Involved in performance tuning and optimization of Informatica mappings and sessions using features like partitions and data/index cache to manage very large volume of data.
  • Documented ETL test plans, test cases, test scripts and validations based on design specifications for unit testing, system testing, expected results, preparing test data and loading for testing, error handling and analysis.
  • Migrated mappings and sessions from development repository to production repository
  • Performed Unit testing, User Acceptance Testing to check whether the data is loading into target, which was extracted from different source systems according to the user requirements.
  • Involved in production support working with various mitigation tickets created while the users working to retrieve the database.
  • Worked with BI team while generating reports using IBM Cognos.
  • Created Stored Procedures to transform the Data and worked extensively in PL/SQL for various needs of the transformations while loading the data.

Environment: Informatica PowerCenter 9.1, Oracle 11g, TOAD, PL/SQL, Flat files, Netezza, Mainframes, UNIX Shell Scripting and Cognos

Confidential

Informatica Development/ Support

Responsibilities:

  • Understanding requirements and preparation/review of High level, Low level design documents and technical specification documents.
  • Enhancement of Daily and Historical workflows according to the requirements
  • Used Unix Shell Scripts to execute the DLY and HST Workflows.
  • Developed mappings using different transformations like Router, Connected Unconnected lookups, Stored Procedure, Joiner, Update Strategy, Expressions and Aggregator transformations to pipeline data to Data Warehouse.
  • Worked with Parameters and Variables, Pre SQL/Post SQL, Pre session and post session commands, Emails in Mappings and Sessions.
  • Generated Scripts using Oracle Pl/SQL whenever needed.
  • Written Queries, procedures, created Indexes, primary keys and data bases testing.
  • Created sessions and workflows to sequentially execute the designed jobs.
  • Responsible for monitoring all the sessions that are running, scheduled, completed and failed Debugged the mapping of the failed session to check the progress of data load.
  • Worked with PMCMD commands like start workflow, schedule workflows, stop workflow, abort workflow etc.
  • Migrated the Informatica PowerCenter mappings and Code/Folder migration from one environment to another as part of release management.
  • Involved in Unit and System Testing of ETL Code Mappings and Workflows .
  • Extensively worked with mappings variables, session variables and workflow variables
  • Worked on sessions to be executed in parallel or series based on requirement
  • Worked on pre and post session commands to send email notifications using Informatica Workflow Manager and renaming files in UNIX
  • Migrating ETL changes from DEV to QA. Also involved in taking Repository backup to avoid any loss of code being developed
  • Worked with QA team providing Developer support and resolving any issues in test environment
  • Used Informatica scheduler to execute jobs accordingly
  • Worked Closely with BO team and Risk Team customers to help understand the needs and make necessary ETL changes.

Environment: Informatica PowerCenter 8.6, Oracle 11g, TOAD, PL/SQL, Flat files, UNIX Shell Scripting, Sybase and DB2.

Confidential

ETL Developer

Responsibilities

  • Creating the Workflow and Running the Workflow by using Workflow Manager.
  • Created stored procedures, views, cursors, triggers, functions in PL/SQL
  • Responsible to tune ETL procedures and STAR schemas to optimize load and query Performance
  • Managed the Metadata associated with the ETL processes used to populate the data warehouse.
  • Developed ETL procedures to ensure conformity, compliance with standards and lack of redundancy, translates business rules and functionality requirements into ETL procedures
  • Worked closely with data population developers, multiple business units and a data solutions engineer to identify key information that will enhance business decision-making.
  • Developed complex mappings using transformations like Update strategy, Lookup, Stored procedure, SQL, Sequence generator, Joiner, Aggregate, and Expression transformations in extracting data in compliance with the business logic..
  • Designed and developed Informatica Mappings to load data from Source systems to stage and then to Data Mart.
  • Extracted the data from Different Sources like Oracle, Flat files, MS Access, Xml.
  • Prepared low level design documents for Informatica Mappings.
  • Prepared the Design documents as per the requirements of the Business Analysts and Data model
  • Understanding the customer requirements and analyzing or resolving the discrepancies in the business requirements
  • Unit testing for validating the data to meet Business requirements.

Environment: Informatica PowerCenter 8.6.1, Oracle 10g, DB2, PL/SQL, Toad, SQL, Windows XP.

Confidential

ETL Developer

Responsibilities:

  • Worked with Business analysts and the DBA for gathering requirements and for project coordination.
  • Implemented logical and physical data modeling with STAR schema techniques.
  • Performance tuning of Informatica sessions for large data files has been done by increasing the block size, data cache size, and sequence buffer length.
  • Worked on Informatica Source Analyzer, Mapping Designer and transformations.
  • Extensively used Normal Join, Full Outer Join, Master Outer Join, Detail Outer Join in the Joiner Transformation.
  • Responsible for developing, support and maintenance for the ETL Extract, Transform and Load processes using Informatica PowerCenter.
  • Developed Data Migration document and ETL mapping documents for every mapping for smooth transfer of project from development to testing environment and then to production environment.
  • Developed Shell Scripts, PL/SQL stored procedures, table and Index creation scripts.
  • Created complex transformations using Source Qualifier, Joiner, Aggregator, Lookup, Router, Expression, Update Strategy and Sequence Generator.
  • Used Informatica PowerCenter Server manager to create sessions, batches to run with the logic embedded in the mappings.
  • Involved in developing the SQL scripts for Extract and load the data warehouse.
  • Involved in Unit and Integration testing of Informatica Sessions and Target Data.
  • Used workflow Monitor to monitor the performance of workflows.

Environment: Informatica PowerCenter 8.x, SQL ,PL/SQL, Oracle 10g, Windows 2000 Professional/98/XP, Toad.

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