We provide IT Staff Augmentation Services!

Support Analyst Resume

4.00/5 (Submit Your Rating)

Boston, MA

SUMMARY

  • Around 10 + years of experience of S/w development which includes experience in ETL, Data warehousing with emphasis on Business Requirements Analysis, Application Design, Development, testing, implementation and maintenance of client/server Data Warehouse and Data Mart systems.
  • In - depth experience developing complex SQL queries.
  • Experienced in all phases of software development life cycle- Data Analysis, Data Modeling and designing, Development, Testing, Implementation, Documentation, Maintenance and Support.
  • Hands on experience in ETL tool Informatica Power Center in analyzing, designing and developing ETL processes for Data Warehousing projects using Informatica Power Center (9.x/8.x/7.x/6.x).
  • Developed Complex mappings from varied transformation logic like Unconnected /Connected lookups, Router, Filter, Expression, Aggregator, Joiner, Update Strategy and more.
  • Extensively used Informatica client tools Source Analyzer, Warehouse designer, Mapping designer, Mapplet Designer, Transformations, Informatica Repository Manager and Informatica Server Manager.
  • Experienced in identifying Bottlenecks in ETL Processes, improving teh Performance of teh production loads and data access using Database Tuning, Index Usage.
  • Involved in gathering business requirements and defect management team to facilitate ETL Development.
  • Experience in creating Reusable tasks (Sessions, Commands and Email) and Non Reusable tasks (Decision, Timer, Assignment, Worklets, and Control).
  • Experience in dealing with methodologies like Data loading and SCDI, SCDII and SCDIII.
  • Experience in performance tuning of sources, targets, mappings and sessions.
  • Worked with BI team to bring teh new tables or new attributes into Data Warehouse for reporting purpose.
  • Experience with relational databases such as Oracle 8i/9i/10g, SQL SERVER 2005/2008, Oracle and SQL-Server.
  • Worked with various SQL Editors such as TOAD, SQL Plus, and Query Analyzer.
  • Expertise in UNIX shell scripting and automation of workflows. Experience in monitoring, maintaining and optimizing database and ETL processes.
  • Excellent technical and professional client interaction skills.
  • Trained in ILM - TDM (Informatica Lifecycle Management - Test Data Management)

TECHNICAL SKILLS

Operating System: UNIX(IBM AIX), Windows XP/Vista

RDBMS: Oracle 8i/9i/10g, teradata, SQL-Server

ETL: Informatica Power Center 9.0x/8.x/7.x/6.x, (Source Analyzer, Warehouse Designer, Transformation Developer, Mapplet Designer, Mapping Designer, Repository Manager, Workflow Monitor and Informatica Server) ETL,, Metadata, Datamart, FACT & Dimensions tables.

Methodologies: Star Schema, Snowflake Schema

Programming Languages: SQL, PL/SQL

Other: TOAD, MS Excel, Word and PowerPoint

PROFESSIONAL EXPERIENCE

Confidential

Support Analyst

Responsibilities:

  • Based on teh requirements I created Functional design documents and Technical design specification documents for ETL Process.
  • Designed, developed Informatica mappings, enabling teh extract, transport and loading of teh data into target tables.
  • Created Workflow, Worklets and Tasks to schedule teh loads at required frequency using Workflow Manager.
  • Designed and developed Informatica mappings for data loads and data cleansing.
  • Used mapplets for use in mappings thereby saving valuable design time and effort.
  • Created complex mappings using Aggregator, Expression, Joiner transformations.
  • Extensively worked with joiner functions like full outer, master outer and detail outer join in transformation.
  • Performed Configuration Management to Migrate Informatica mappings/sessions /workflows from Development to Test to production environment.
  • Designed and developed process to handle high volumes of data and high volumes of data loading in a given load intervals.
  • FTP teh large volume files from one server to another server.
  • Designed and developed table structures, stored procedures, and functions to implement business rules.
  • Written shell scripts in UNIX to execute teh workflow, created Workflow, Worklets and Tasks to read parameters from parameter files.
  • Designed and implemented mappings using SCD and CDC methodologies.
  • Designed and developed process to handle high volumes of data and large volumes of data loading in a given load window.
  • Created and scheduled UNIX scripts to control teh ETL processes.
  • Responsible for implementing Incremental Loading mappings using Mapping Variables and Parameter Files
  • Extensively involved in migration of ETL environment, Informatica, Database objects.

Environment: Informatica Power Center 9.1, IBM UNIX AIX 5.3, Control M

Confidential

IT Analyst

Responsibilities:

  • Responsible for Requirement Gathering Analysis and End user Meetings.
  • Part of Upgrade Team from Informatica 7.1 to Informatica 8.6.
  • Responsible for Business Requirement Documents BRD’s and converting Functional Requirements into Technical Specifications.
  • Extracted data from various heterogeneous sources like DB2 and Flat Files.
  • Responsible for Production Support and Issue Resolutions using Session Logs, and Workflow Logs.
  • Extensively used Source Qualifier Transformation, and used most of its features like filter, sorter, and SQL Override.
  • Extensively used various active and passive transformations like Filter, Router, Expression, Source Qualifier, Joiner, Look up, Update Strategy, Sequence Generator, Rank and Aggregator.
  • Extensively used LTRIM, RTRIM, ISNULL, ISDATE, TO DATE functions in Expression Transformation for data cleansing in teh staging area.
  • Extensively worked with Substr, Instr, Decode functions in teh Expression Transformation.
  • Responsible for best practices like naming conventions, Performance tuning, and Error Handling.
  • Responsible for Performance Tuning at teh Source level, Target level, Mapping Level and Session Level.
  • Developed Slowly Changing Dimension Mappings for Type 1 SCD and Type 2 SCD.
  • Responsible for determining teh bottlenecks and fixing teh bottlenecks with performance tuning.
  • Used Update Strategy to insert, delete, update and reject teh items based on teh requirement.
  • Worked with Index Cache and Data Cache in cache using transformation like Rank, Lookup, Joiner, and Aggregator Transformations.
  • Worked with Session Logs and Workflow Logs for Error handling
  • Maintains job scheduling changes and additions, when required

Environment: Informatica Power Center 7.x/8.x, DB2, Flat Files, Oracle, UNIX, Windows XP, Informatica Scheduler

Confidential, Boston, MA

ETL Developer

Responsibilities:

  • Interacted with business analysts and gathered requirements based on changing needs. Incorporated identified factors into Informatica mappings to build teh DataMart.
  • Developed mappings to extract data from COBOL files, DB2, Flat files and load into DataMart using teh PowerCenter.
  • Developed common routine mappings. Made use of mapping variables, mapping parameters
  • Used Informatica Designer to create complex mappings using different transformations like Filter, Router, Connected & Unconnected lookups, Stored Procedure, Joiner, Update Strategy, Expressions and Aggregator transformations to meet teh requirements.
  • Developed Slowly Changing Dimension for Type 1 SCD.
  • Used mapplets for use in mappings thereby saving valuable design time and effort
  • Used Informatica Workflow Manager to create, schedule, execute and monitor sessions, worklets and workflows.
  • Experienced working with Customer Information Data Mart for business reporting thru Reference Data
  • Developing several complex mappings in Informatica a variety of PowerCenter transformations, Mapping Parameters, Mapping Variables, Mapplets & Parameter files in Mapping Designer using Informatica PowerCenter
  • Written shell scripts to run teh workflows and automated them through WLM scheduler.
  • Written Indexes, primary keys and checked other performance tuning at data base level.
  • Conducted Database testing to check Constrains, field size, Indexes, Stored Procedures, etc.
  • Implemented various Performance Tuning techniques on Sources, Targets, Mappings, Workflows and database tuning.
  • Defects were tracked, reviewed and analysed.
  • Used Source Analyser and Warehouse designer to import teh source and target database schemas, and teh Mapping Designer to map teh sources to teh target.
  • Performed Configuration Management to Migrate Informatica mappings/sessions /workflows from Development to Test to production environment.
  • Involved in jobs scheduling, monitoring and production support in a 24/7 environment.

Environment: Informatica Power Center 8.6, IBM UNIX AIX 5.3, Control M

Confidential, New York, NY

ETL Developer

Responsibilities:

  • Developed common routine mappings. Made use of mapping variables, mapping parameters and variable functions.
  • Used Informatica Designer to create complex mappings using different transformations like Filter, Router, Connected & Unconnected lookups, Stored Procedure, Joiner, Update Strategy, Expressions and Aggregator transformations to meet teh requirements.
  • Involved in testing of Stored Procedures and Functions, Unit and Integrating testing of Informatica Sessions, Batches and teh Target Data.
  • Data extraction and data transfer from DB2 Database to Flat files with Delimited and Fixed width files and vice versa. Few of teh sources were as .csv files.
  • Designed and developed table structures, stored procedures, and functions to implement business rules.
  • Written shell scripts in UNIX to execute teh workflow, created Workflow, Worklets and Tasks to read parameters from parameter files.
  • Written few stored procedures in SQL-Server.
  • Designed and implemented mappings using SCD and CDC methodologies.
  • Designed and developed process to handle high volumes of data and large volumes of data loading in a given load window.
  • Writing complex SQL queries using Case Logic, Intersect, Minus, Sub Queries, Inline Views, and Union in Oracle.
  • Did testing on ETL Informatica process for various data loading scenarios.
  • Validated teh ETL Scripts in teh Target Database (Oracle) for creating teh cube before migrating it to SQL Server.

Environment: Informatica 6.X(Designer, Workflow Manager, Workflow Monitor and Repository Manager,QTP, COGNOS, Quality Center 9.2, Oracle 10g/9i, Flat files, SQL, PL/SQL, TOAD 7.x, java, Windows NT, Agile, Shell Scripting, TOAD,UNIX

Confidential

Senior Application Developer

Responsibilities:

  • Translated business requirements into technical requirements
  • Designed Web Pages for teh site using HTML, developed forms using ASP, VBScript, and JavaScript.
  • Designed various GUI screens to capture teh information and save and update teh user information.
  • Did extensive coding to build teh system using complex controls like grid, Repeater and dropdown lists
  • Co-ordinated team meeting and assigned and tracked teh module completion assigned to each team member
  • Daily version control in Visual Source Safe, saving and maintaining versions and documentation
  • Did code reviews of programs and prepared unit test cases and tested teh codes.

Environment: Win95, Win-NT, ASP, JavaScript, VBScript, WAP, VB, VC++ Tools: Nokia SDK, Visual Studio 6.0, MSSQL 7.0, Adobe Photoshop, Microsoft Server Commerce Edition, Macromedia Dreamweaver 3.0, Rational Rose 98 Enterprise edition.

Confidential

Software Application Developer

Responsibilities:

  • Studied teh manual process of teh business and interacted with business client to gather teh requirement to automate teh system
  • Prepared SRS document, translated business requirements into technical requirements
  • Designed teh database for teh system and prepared teh program specifications,
  • Designed various GUI screens to capture teh information and save and update teh user information.
  • Extensively coded to build teh system.
  • Translated business requirements into technical requirements
  • Data extraction and data Transfer from DB2 Database to Flat files with Delimited and Fixed width files vice versa. Few of teh sources as .csv files.
  • Designed and developed table structures, stored procedures, and functions to implement business rules.
  • Written migration scripts to migrate teh database from MS-Access to SQL-Server
Environment: VB4, VB5, VB6, MS-Access, Oracle 7.3, SQL-Server 7

We'd love your feedback!