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Customer Service Representative Resume Profile

WORK EXPERIENCE

Customer Service Representative

Confidential

  • Run daily activities of the warehouse
  • Provide customer service to customers, clients and drivers via phone, email and in person
  • Trained in SAP 3.1 and 6.0 and Inventory Management Systems
  • Operated forklifts specifically with box/roll clamps
  • Trained employees on forklifts and with inventory management system
  • Created and updated reports/spreadsheets in MS Office
  • Supervised employees

Warehouse Manager

Confidential

  • Run daily activities of the warehouse
  • Supervise employees
  • Provide customer service to customers, clients and drivers via phone,email and in person
  • Staff accordingly for volume of work
  • Send daily reports and spreadsheets to management
  • Formally trained in SAP 3.1 and 6.0 and Inventory Management Systems
  • Operated forklifts specifically with box/roll clamps
  • Trained employees on forklifts and with inventory management system

Shipping Clerk Forklift Operator

Confidential

  • Picking and shipping orders
  • Dropped pallets from racks to fill orders
  • Used SAP and UPS WorldShip to ship packages via FedEx and UPS

Fork Lift Operator

Confidential

  • Operate sit down and stand up forklifts
  • Pulled product off top racks for replenishment's for pickers
  • Picking orders
  • Used multiple inventory management programs.
  • Trained on RF Scanners

Desktop Support Specialist

Confidential

  • Setup and maintained campus computers and network.
  • Troubleshoot and repaired various computer peripherals and electronics.
  • Provided customer support to faculty.

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