Technical Project / Product Manager Resume
Austin, TX
SUMMARY:
- Led sales and consulting teams that increased revenue and services reach ($500M) by delivering industry - first Linux s with Oracle clustered databases (RAC) and Oracle Financials; sourced projects in multiple verticals
- Generated multiple clustered / H-A database pilot projects inclusive of software and professional services. Projects used Big Data analysis of click data for retail buyer trends, enabling client sales growth 15% YOY from BI insights
- Led teams delivering decision support data-marts for fast-growth SMB’s; ETL of OLTP data into OLAP systems for CRM
- Drove cross-vertical business intelligence solutions expansion; $1.2M Telco BSS deal signed within 1 month of launch
- Managed global alliance and contracts for multi-million dollar early-adopter initiatives (e.g., CNN, Alpha CSP, W3C); drove press coverage of product launches, marketing direction, and sales / consulting successes
- Created SME field marketing and sales readiness toolkits (architecture guides, product roadmaps, whitepapers) and product demos for marketing, sales, and client ; field sales and consulting effectiveness improved by 20%
TECHNICAL SKILLS:
Big Data Technologies: Hadoop (Hortonworks, Cloudera): MapReduce/Yarn, Ambari, HBase/Hive, Sqoop, Pig, Flume, Tez, Oozie, Mahout
Project Management, Collaboration & Productivity Tools: MS Project, MS Team Foundation Server; MS Office (Excel pivot table, vlookup, etc), Access, Sharepoint, Visio
Business Intelligence / Decision Support / Data Mining: Business Support (BSS) and Operational Support Systems (OSS); Data Warehousing; SQL/BI Cube Analysis SSIS (ETL, Data Cleansing); SQL Server Reporting and Analysis Services (OLAP); Tableau; Informatica; Cognos
RDBMS: MS SQL Server; Oracle; MySQL; multi-vendor DB design tools
Systems Management: MS System Center, Virtual Machine Manager, MS Active Directory; Multiple F/OSS admin + security tools
Virtual Infrastructure: VMware VSphere, ESX Server, Workstation; MS Hyper-V; XenServer, KVM; Virtualbox
Development Tools: Scripting (perl, bash, PHP, JavaScript, PowerShell, …); MS Visual Studio; SQL, PL/SQL, T-SQL, C, C++, Java, .NET
Operating Systems: Windows (client and server: WinXP thru Win2012), Solaris, Linux (RedHat/RHEL, SuSE/SLES), HPUX, Mac/OSX
SAN/NAS Systems and Backup: EMC Symmetrix, Clariion; NetApp Filers; Veritas; Legato
Security and Datacenter Methodologies: Data Replication, Disaster Recovery, Remote Site Operations, Business Continuity, SLA development
PROFESSIONAL EXPERIENCE:
Technical Project / Product Manager
Confidential
Responsibilities:
- As Project Manager, lead design and development of Data Warehouse and Business Intelligence infrastructure to deliver predictive analytics projects via Agile methods on hybrid cloud platforms; driving client business insights
- Guide global software development and integration teams on client data analytics projects (full SDLC)
- Manage/Refine intake process to bring customers onto market-leading real estate management data warehouse
Technical Project Manager
Confidential - Austin, TX
Responsibilities:
- Designed ‘datacenter in a box’ fully-integrated Oracle / SAP / Boomi BI virtual database cluster on VRTX server
- Developed value proposition /sales material leading to highest adoption of OpenManage line in company history
- Total responsibility for developing and managing vendor service contracts for Enterprise Products Group ($MM)
- Managed server infrastructure initiatives centered on cloud technology stacks in OpenStack, Hadoop and AWS
Technical Product / Project Manager
Confidential
Responsibilities:
- Designed and delivered Data Marts: projects covered Data Integration and Business Intelligence from Big Data
- Managed Data Lifecycle: including ETL Data Cleansing, Data Lifespan, and Master & Metadata Management
- Led Agile virtual infrastructure development projects to upgrade and consolidate legacy systems in hybrid cloud
- Delivered management analysis and client CRM infrastructure deployments to raise sales with client customers
Senior Technical Product Manager, Business Intelligence Solutions
Confidential - Redmond, WA
Responsibilities:
- Led competitive analysis and strategic planning for DB application code migration and upgrade tool development
- Drove design / development of Enterprise Cube decision support data mining tools for Telco’s BSS and OSS needs via Agile Scrum; improving effectiveness of analysis of customer use/churn habits, and client order/ship/bill cycle
- Managed field sales and partner channel project engagements, driving core platform and migration services sales
- Developed and delivered readiness ; enabling field, and integration partner consulting team sales wins
Lead Project Manager, Enterprise Clients
Confidential
Responsibilities:
- Led business and engineering consulting projects for Enterprise customers such as Sun Labs and Longs Drugs
- Interviewed customers to refine business requirements and user scenarios; re-architect site design; integrate + virtualize server, storage, and database infrastructure; and tune custom high-performance software applications
- As Scrum Master, led port of Mirada’s SOA engine, enabling dynamic response to business requirement shifts Developed e-commerce development best practices; upgraded Mirada's quality-assurance process guides
Director of Product Management, Enterprise Markets
Confidential
Responsibilities:
- Developed and certified enterprise E-commerce server solutions, enabling $500M revenue in untapped markets
- Led cross- corporate teams to develop first-ever database compute clusters supporting Financials on NAS storage
- Initiated and managed global channel alliances contracts with enterprise partners Oracle and Network Appliance
- As product line expert, won deals by blending value across marketing, field sales, consulting and partner channel
- Developed BRDs/MRDs, product roadmaps, go-to-market plans, and readiness tools for field sales and consulting
- Created and delivered to field and channel staff; supported sales as SME customer presentation “closer”
Senior Product / Project Manager, Enterprise Solutions
Confidential - Fremont, CA
Responsibilities:
- Identified untapped revenue opportunities; initiated 6 datacenter-oriented product lines to meet market need
- Developed business cases, MRDs + PRDs, product roadmaps, go-to-market plans and field sales readiness tools
- Managed alliance contracts with enterprise ISV and IHV channels including Oracle, SuSE, EMC, and NetApp
- Guided Professional Services e-commerce/webfarm site implementations and H-A database / datacenter rollouts
- Led global sales and consulting, for integrating HPC datacenter infrastructure and clustered databases
- Launched, guided and readiness efforts; resolved customer issues across technical and business lines
- Guided implementation of order/ship/bill applications for customers buying custom database-compute clusters
Technology Manager, Mid-Market Solutions
Confidential - Palo Alto, CA
Responsibilities:
- Drove 9 Go To Market campaigns for enterprise solutions in industry verticals as finance and automotive (design)
- Managed global field sales and Executive Customer Briefings
- Established the first procedural framework to develop product demonstrations for Desktop Solutions division
- Collaborated with solution partners, product management and field to integrate products to meet client needs
- Managed IT press community, and product review publications
Program Manager, Oracle Application Server Division
Confidential - Redwood Shores, CA
Responsibilities:
- Led CNN Custom News website implementation project, enabling cross-company global launch; 1M daily visitors
- Shepherded 5 high-profile beta clients through and problem resolution to become key press s
- Delivered early-adopter e-commerce solutions, leveraging web application middleware and database backends
- Developed fast-track customer support team; coordinated engineering solutions with marketing and sales needs
Systems Engineer
Confidential
Responsibilities:
- Managed senior executives’ public engagements with product launches, and thought-leader presentation visits
- Planned and drove global product launch efforts, including customer and field marketing/sales