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Technology Specialist / Primary Production Support Lead Resume

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Irvine, CA

SUMMARY

  • Have a total of 7+ years of IT experience.
  • Have worked as an ETL Developer, Primary Production Support Coordinator with experience in Analysis, Development, Testing, Implementation and Maintenance of Data Warehousing projects.
  • Have extensive exposure on Data warehousing domain with understanding of Dimensional Modeling, Star and Snowflake Schemas.
  • Extensively used ETL methodology using Powercenter for supporting data extraction, transformation and loading process.
  • Experience in Informatica Power Center (versions 8.1.1 & 9.0.0), Mappings, Transformations, Workflow Manager, Workflow Monitor and Repository Manager.
  • Extensively involved in Informatica migration/upgrade from version 8.1.1 to 9.0.0.
  • Identifying the bottleneck and involved in performance tuning and optimization of ETL loads both at the mapping and the session level and also at the database level.
  • Have worked on large Data Warehouse implementations.
  • Involved in documentation of Business process and their implementation.
  • Involved in enhancing & Supporting of critical applications.. Have closely worked with business users & provided resolution / clarification to issues during UAT phase.
  • Proficiency in data warehousing techniques like slowly Changing Dimensions.
  • Extensively worked on scheduling tools like Autosys for scheduling ETL workflows & assigning dependencies.
  • Extensively involved in testing activities of deliverables to production environment & supporting Go - live activities.
  • Extensive Experience in Release Management of Informatica / Oracle /Unix packaging to Production System.
  • Experience working on BMC Remedy Tools for Incident Management.
  • Extensive exposure on Production support maintenance & Configuration management activities.
  • Worked on developing various test cases for testing Informatica code.
  • Have excellent interpersonal, verbal & written communication skills. Worked extensively on onsite offshore model and proven customer management skills with business users.

TECHNICAL SKILLS

ETL tools: Informatica PowerCenter 8.1.1 & 9.0.0

Databases: Oracle 10g.

Scheduling tools: Autosys

Operating systems: Windows, UNIX

Tools/Utilities: Toad, Perforce, Rapid SQL, VSS

PROFESSIONAL EXPERIENCE

Confidential, Irvine, CA

Technology Specialist / Primary Production Support Lead

Tools/Technologies: Informatica Power Center 9.0, Oracle, UNIX, Autosys.

Responsibilities:

  • Interacted with Functional teams to understand the requirements
  • Supporting the production batch for Issue Resolution
  • Performed requirements gathering, developed Analysis & Design document
  • Involved Business Analyst in requirements gathering, business analysis and project co-ordination
  • Design, Development, Testing and coordination with Offshore Team.
  • Involved in writing SQL scripts for unit and functional testing
  • Coordinated the project tasks with the team and ensured that the projects are completed on time.
  • Worked on Autosys Scheduling Tool for Scheduling and Monitoring of jobs.
  • Extensively involved in ETL testing, Created Unit test plan to test the mappings, created test data.
  • Documentation for the Informatica processes, naming conventions and best practices
  • Extensively involved migration process of Informatica, Unix, Database and Autosys changes to Production

Confidential, Irvine, CA

Technology Specialist / Production Support

Tools/Technologies - Informatica 8.6.1, Oracle 10g, Autosys, Unix.

RESPONSIBILITIES:

  • Working as an ETL / Data warehouse engineer in the Investment Data Warehouse (IDW) team focusing on building dimensional structures and extracting data from various legacy source systems.
  • Collection and translation of business requirements into technical roadmap (ETL Design, Mapping document, Unit test cases) suitable for IDW implementation.
  • Extensive worked on Informatica 8.6.1 (mappings, session, workflow) in creating various mappings focusing on SCD2 and SCD1 implementation.
  • Worked extensively on critical production related issues ensuring within assigned SLA parameters
  • Handling escalated production incidents and supporting them with root cause analysis information
  • Extensively involved in creating & updating various support related manuals and preparing monthly metrics dashboards.
  • Used Autosys as a scheduling tool for triggering workflows to load dimensional data.
  • Using Perforce as a versioning tool for maintaining revision history for code.
  • Effective Communication with data architects, designers, application developers and senior management in order to collaborate on projects that involve multiple teams in a vitally time-sensitive environment.
  • Effectively involved in allocation & review of various development activities / task with offshore counter apart.

Confidential

Developer

RESPONSIBILITIES:

  • Analysis of specifications provided by the client and providing solutions to the team.
  • ETL developer.
  • Was involved in re-development of various backend scripts catering to business needs.
  • Setting up ETL metadata.
  • Used Autosys as a scheduling tool for triggering jobs.
  • Using Perforce as a versioning tool for maintaining revision history for code.
  • Effective Communication with data architects, designers, application developers and senior management in order to collaborate on projects that involve multiple teams in a vitally time-sensitive environment.
  • Effectively involved in allocation & review of various development activities / task with offshore counter apart.
  • Understanding the business logic behind every piece of code and documenting requirements in a reverse engineering fashion
  • Implementing and following quality processes and maintaining CMM related process documents

Confidential

Developer

RESPONSIBILITIES:

  • Analysis of specifications provided by the client.
  • Setting up ETL metadata.
  • Migrating the metadata to QA environment using IN13 tool
  • Used Autosys as a scheduling tool for triggering jobs.
  • Using Perforce as a versioning tool for maintaining revision history for code.
  • Understanding the business logic behind every piece of code and documenting requirements in a reverse engineering fashion

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