Data Management Resume Profile, PA - Hire IT People

QUALIFICATION SUMMARY

Extensive experienced with knowledge in Cisco Networks, Data Management, and Electrical Test Engineering within Government, Healthcare and Defense Industries. Ability to identify, resolve and communicate complex system issues relating to both software and hardware applications. Viewed as a motivator, organizer, and an effective team player, and dedicated to goal achievement.
Professional Security Clearance: Secret held

PROFESSIONAL SKILL DEVELOPMENT

Cisco Certified Network Associate CCNA Certified
IC3 Computing Fundamentals, Key Applications and Living Online - Certified
Result Orients Management Accountability Training - Certified
Microsoft Certified IT Professional MCITP , Certificate
Microsoft Technology Associate MTA , Certificate

TECHNICAL SKILLS SUMMARY

Configured Cisco IOS	EIGRP/OSPF	V4 Ip Addressing and Subnetting	WAN/LAN Technology
Configuration Routing protocols	R/STP, VLAN, Trunking	Frame Relay, PPP VPN	Windows Active Directory
Windows 2008 Server/R2	Windows AD, Power Shell	Proficient in MS Office Access	Solomon Accounting

PROFESSIONAL EXPERIENCE

Confidential

Manager, Data Management

Responsible for managing the day to day delivery and integrity of collected data for a welfare to work program.
Supervised and trained 5 data specialist staff on state data management system and processes
Developed computer program that eliminated manual process increased output/productivity by 44 percent.
Formulated, implemented, and enforced proper data collection policies and procedures
Oversaw data entry processes using E-logic client management system which used forecasting federal/state funding
Ensured quality data collection techniques are established for monthly reporting of 85 percent completion rate
Created client database program enabled staff to access all client information shorten process from two hours to a matter of minutes.

Confidential

Network Engineer Consultant

Responsible for providing ongoing 24/7 proactive operational monitoring and support to customer's network and devices throughout the world.
Provided technical support and resolve issues that come into the NOC via customer and/or monitoring software.
Reviewed, assess and maintain customer requests and incident tickets and escalated as needed.
Configured network routers, switches, transmission equipment and support devices as per standard procedures
Monitored network status and provided support for issues related to the network infrastructure, hardware and applications.
Provided timely and effective technical support to meet the customer's expectations via telephone
Documented and tracked troubleshooting tier 2 and/or 3 incident solutions and support requests

Confidential

IT Specialist Consultant

Installed, troubleshoots, serviced, repaired, maintained, and upgraded all PC hardware and peripherals to ensure optimal workstation performance.
Provided support remotely or hands-on help with MS application software.
Supported and troubleshoot stand-alone and wireless peripherals printers, scanners .

Confidential

Technology Program Associate

Responsible for setting up sites, configuring and installing PCs, laptops, peripheral devices and configuring tax software programs.
Supported and troubleshoot stand-alone peripherals printers, scanners and provide oversight for land-line and mobile carriers
Setup electronic tax filing system software and assisted site managers in transmittal of tax returns
Developed and maintained daily backups and recovery processes

IS Engineer

Confidential

Responsible for coordinating resources, schedules, and communications for systems developmental projects and ensures completion of assigned tasks.
Installed and maintained local area network hardware and software. Resolves network system s and desktop problems.
Configured email, Intranet operations, firewalls, and security administration policy.
Installed desktop hardware and software, sets up new users and runs systems backups.

Confidential

Network Administrator

Responsible for the stability and integrity of the agency in-house voice, data and network services. Negotiated contracts with vendors and billing responsibility with program directors.

Confidential

Associate Electrical Test Engineer

Responsible for automated test scripts, procedures, telemetry displays, and other documentation needed to conduct Space Vehicle SV and subsystem level testing and at the launch base.
Documented and trouble shoot test anomalies found during test execution.
Assisted in the review and analysis of telemetry and test data, ensuring generated data accurately verifies SV functionality and performance.

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Data Management Resume Profile

PA

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