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Sr. Engineering Manager Resume Profile

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San Diego, CA

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Objective

Lead and promote the growth of analysis, design, development and supportteams focused on data warehousing. Build and evangelize new functionality and drive continuous improvement into Business Intelligence solutions. Set the direction for the future growth of theseplatforms based on industry trends.

Professional Experience

Confidential

Sr. Engineering Manager

  • System Analysis -responsible for the delivery of resource plans and system requirements.
  • Data Analysis - support business owners with the generation and analysis of datasets.
  • Development -build procedures to incorporate new data into the data warehouse.
  • Production Support - ensure proper operation and processing of production systems.

Architect / Technical Lead

Confidential

  • Lead development team for the back office implementation of Cricket's billing and supply chain conversion project.Orchestrate cross functional teamsin transition processes from legacy systems to a convergedbiller and next generation POS and Inventory systems.Coordinate data management's build out of equipment and service revenue delivery engine.
  • Architect pub/sub functionality'Data Pump' to manage data movement between publishing and subscribing systems. Coordinate middleware and ETL resources to extend the enterprise services platform Tibco for notifications and Informatica for the movement of large datasets. Subscribers and Publishers can be database tables, data filesor web services.

Confidential

Data Management Data Warehouse

  • Manage a team of software developers implementing new procedures and routines within Cricket's data warehouse. The team consists of on-shore and off-shore resources providing 18x7 development capability. Responsibilities includevendor management, budgeting and the platform's road map.
  • The team produces a customer score based on algorithmsthat factor anindividuals'service revenue verses incurredusage cost. This information is distilled into a score like that used by credit agencies 0-800 . Adapt reporting routines in support of Leap's financial restatement. Definenew revenue recognition engine processes as well as appropriate controls and validations for the system to meet SOX compliance standards.

Database Developer

Confidential

  • Build and extend configurable business rules engine to evaluate customer activity against company workflows and constraints. The reporting highlights fraudulent application of discounts to customer accounts.
  • Author specifications for data warehousing servers and software. Build and configure hardware for SQL Server 2000, Analysis Services, .Net and IISplatform.

Confidential

Systems Analyst August

  • Trouble Ticketing and Billing Systems
  • Manage development of a trouble ticketing system and direct project lifecycle following UML guidelines. Author system documents, including functional specifications, system scope, and use-case models. Design application workflows and user interface for Call Center and NOC operators.
  • Develop and extend a billing system that integrates with an order entry system to produce monthly customer invoices. DevelopPL/SQL stored procedures to calculate customer account balances.
  • Expanda Windows 2000 environment to two offices andadministered a Windows NT 4.0 domain for developers.Install and administerseveral Oracle database instances on Sun Solaris servers.

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