Profile: Business Analyst

• Leverage business and technical knowledge and an understanding of analytics, operational streamlining, customer master data elements, and organizational support models to construct functional specifications and work with architecture, development, and QA teams on SDLC activities.
• Versatile financial data advisory and quality business analyst professional with 8 years of business analysis experience and advanced knowledge in the areas of data migrations, analysis, and management, process improvement, financial compliance, and transformation strategy. Diverse experience in the areas of client relations, operational support, and risk management. Career marked by positions of increased responsibility for large-scale investment banking corporations in the areas of project management, research analytics, and regulatory compliance.
• Thorough understanding of and experience with the entire software development life cycle SDLC , Agile and waterfall software development methodologies, and project management.
• Collaborate with multiple business and technical stakeholders to identify, propose, and deliver new and enhanced designs and process changes that align with business strategies and priorities.
• Broad-based experience in the design and structure of UAT and production functions and environments to formalize, streamline, and enhance newly implemented processes and applications.
• Expertise in creating business process models and workflows and in the elicitation and analysis of business requirements documents BRD and functional specifications for business process owners and stakeholders of leading financial institutions.
• Expertise in evaluating and managing Basel III Data Attestation agreements and packages to ensure AXP is Basel III compliant as per timelines aligned with regulators.

Skills Capabilities

• Expertise in managing multiple business and technology projects from proof of concept through implementation.
• Exceptional leadership qualities combined with the ability to articulate a clear and common understanding of business priorities, technical and functional requirements, and proposed solutions to stakeholders at all levels.
• Experienced strategic business partner with strong client service background, technical acumen, and project management, analytical, and superior problem solving skills.
• A strong understanding of Regulatory-Based Capital reporting with an emphasis in understanding the Capital Adequacy process.
• Technical proficiencies: FFIEC 101, DMMS, Framesoft, Insight, Algo, MDM, Adsensa Wordsensa , SharePoint, Bloomberg, Salesforce, back office operations, .NET, MySQL, XML, and HTML.

Professional Experience

Confidential

Business Data Analyst/Consultant

• Contracted through Cognizant Technology Services to coordinate project metrics and deliverables for Basel III Data Governance Attestation Program. Manage Quarterly and monthly Data Governance attestation process to fulfill FFIEC requirements. Lead Stakeholder meetings and conference on data quality issues. Incorporate process to manage DQ issues with technology and business owners.
• Manage and analyze multiple data reports, raw files perform Data Quality checks and reconcile multiple tracing reports and DQ Score Cards for all legal entities and attributes Tier 1 for Basel III FFIEC 101 schedules. Perform UAT testing for automation of the Attestation Package Tool developed by the Cognizant team to improve Data Governance attestation process. Identify, develop, document and build changes to Analytical Reporting, Manual Adjustments and other related processes currently associated with Basel II.

Confidential

Business Data Analyst/Consultant

• Contracted through UnitedLex Corporation to coordinate project metrics and deliverables for phases one and two of the Reference Data migration project, developed in accordance with and to ensure compliance with international banking regulations Basel II, III .
• Accountable for applications, quality, process flows, and data integrity for the migration of 6,000 accounts worldwide into a single dedicated source.
• Performed discovery and verification of source data, master agreement reference data, data queries and extraction, cleansing, and loading functions.
• Subject matter expert on product solution functionality, requirements definition, risk assessment, technical constraints, and in the development of business requirements and functional specifications related to business operations, architecture, and process and application implementation.
• Achieved 100 client satisfaction by exceeding metrics pertaining to project scope and delivery, production schedules and execution, documentation, and customer service upon the successful delivery of each of the two completed phases.
• Identified, researched, and performed due diligence in mitigating risks associated with the specific source data missing in service level agreement documentation collaborated with legal teams in ensuring compliance with all document requirements.
• Achieved a 20 increase in production by avoiding unnecessary post-production quality control checks.
• Delivered end-to-end process and technical training to all UnitedLex analysts, management, and the entire Axiom team, achieving a 35 increase in performance and production.
• Serve as technical support liaison perform quality assurance and testing of product enhancements, updates, and changes within an UAT environment while providing resolutions for a broad range of daily data and IT related issues.

Confidential

Business Analyst

• Provided project management and business development support in managing operational and client relations functions and providing systems trading desk support to facilitate and manage client trading accounts and trade transactions. Managed all metrics and analysis functions related to business development reporting, SDLC and programming services project tracking.
• Integral member of the IB CL team with responsibility for the management of high net worth traders and institutional brokers, processing a range of critical reports and risk management functions used in determining the feasibility and risk factors associated with the opening of new trading accounts.
• Supported manual and automated process development, performing quality assurance on testing projects, trading application simulations, and regression testing functions.
• Led and managed project development and process improvement initiatives for the automation of workflows and departmental procedures, improving error rate by 75 with the implementation of automated new account setup, reporting, and payment processing workflows.
• Direct contributor to a 30 increase in sales lead generation, serving as a primary interface for FX trading desks in providing client issue resolution, trading account maintenance, website enhancements and maintenance, and technical support.

Confidential

Personal Banker/Supervisor

• Provided operational direction and leadership over various banking operational, financial, sales, and client service activities and staff functions. Reviewed, analyzed, and evaluated loan and mortgage applicants, processed a range of financial transactions, and maintained full accountability for the cross selling of financial services and products.
• Directly managed a portfolio of 1,000 clients while increasing sales of incremental financial services and services by 20 .