Summary: Senior IT Executive with over 20 years of IT experience, 10 of them being hands-on in a healthcare IT setting, implementing and supporting enterprise applications, as well as managing infrastructure, service desk, Data Center and Project Management teams. Skilled in establishing procedures that create efficiencies, reduce costs and eliminate redundancies through the use of technology. Results driven professional, with demonstrated success in business development and vendor relationships. Has the ability to lead cross-functional teams delivering seamless, efficient solutions and services. Demonstrated capabilities and acumen in many aspects of business and technical management, including: Healthcare IT Solutions, Systems Migrations Data Center Management IT Operations and Budgets Enterprise Management Systems Enterprise Network and Security Infrastructures

Professional Experience: CONFIDENTAIL Director of Professional Services 10 Direct reports total Professional Services team consists of 75 employees and more depending on specific deployment projects - supporting 2 regional offices, covering sales in 6 states and Washington DC : Manage Solutions Architects and Implementation Engineers designing, delivering and managing Enterprise solutions - Infrastructure, Security, Servers, Storage and Virtualization. Manage End-User Computing Staff including its Manager, deploying approximately 10,000 PCs, laptops and tablets for some of the biggest school systems in the country. Manage PMO 2 Project Managers and support staff , handling more than 10 projects at a time valued at well over 20 million in hardware and services.

Responsibilities Include: Data Center management CONFIDENTAIL Implemented and managed Disaster Recovery Plan Researched, piloted and implemented customer facing cloud offering, with managed and hosted services, Storage and Virtualization, as well as Disaster Recovery and Business Continuance. Major Accomplishments: Created and implemented the first customer-facing Cloud offering and platform based on VMware, Juniper, EMC, Dell and Microsoft technologies Part of the executive team that developed and brought to market a mobility solution integrated into MDM or Mobile Device Management with BYOD Implemented VMware Cloud technology keeping hosting and hardware costs to a minimum while leveraging Vendor relationships to ensure success Managed the implementation of Juniper NAC and Aruba Wireless solutions at a few customer sites CONFIDENTAIL Senior Partner Technical Consultant Manage VAR Value Added Reseller and/or Technology Integrator relationships of some of the largest technology companies in the country like Presidio Networks and Alliance Technologies throughout the greater DC Metro region Present and train on new EMC product messaging to sales teams, partner engineers and clients at internal and external events including industry events and tradeshows Interact directly with customers and partners to create case studies presenting solution implementation scenarios, value proposition and benefits Product Presentations including value proposition, key benefits and unique product differentiators for new applications and new features and functionality Managed and mentored junior solutions engineers Managed vendor relationships Conducted product demos in multiple solution configurations and new features and functionality Provided field updates on newly released features, as well as sales training and end-user training materials Participated on RFP responses

CONFIDENTAIL Director of Technical Services Approximately 35,000 employees including SH's - 3,300 employees 8 Direct reports total Technical Services team size is 20 - supporting 6 sites and 3 Data Centers : Manager of Network Ops - Data Centers, Cisco firewalls, routers and switches, security, VPNs, Hosting. Manager of Systems- Windows, Oracle, AD, Exchange, SANs/NAS', Backups, VMware. Manager of Telecom and Enterprise monitoring - Cisco VolP, Nagios, WhatsUp Gold reporting and monitoring, Fluke Networks forensics and analysis, support and service desk, and all Hospital patient and employee services. Responsibilities Include: Hiring, mentoring and managing IT Infrastructure teams Data Center management Service Desk Implemented and manage Disaster Recovery Plan Researched, piloted and implemented BOSS Service desk Implementing SLA's/SLO's across the infrastructure to insure a stable and consistent technical environment Day to day management of the Network and Server teams which include Data Center, Exchange, SAN, Data Security, Active Directory and Data Backup teams. Major Accomplishments: Managed and optimized 3 wholly-owned Data Centers to better leverage coverage and cut costs Part of a small team that led a complete migration of the Hospital Information System from MediTech to McKesson Horizon Co-chair of a taskforce charged with negotiation and renewal of a 5 million contract for Cisco services Implemented VMware shrinking the overall datacenter foot print while doubling the number of servers Piloted and deployed VMware View to tablets like iPads and Android Implemented an enterprise wide monitoring and alerting tool Managed the IT infrastructure explosion, adding 110 servers for the McKesson implementation Managed the addition of power and cooling to the primary Data Center Managed approximately 500TB of data, all running on EMC arrays SH I JHM Network: Circuits - 20 10GB Dark Fiber, Verizon 1GB, Internet SH Infrastructure supports 80 client networks plus hosted applications Firewalls - 35 at Corporate Data Center, 6 at SH Data Centers VPNs - 40 plus LAN/WAN supported - 70 EMR interfacing : Cloverleaf, McKesson Horizon Patient Folder, AlIScripts, EPIC JHM CONFIDENTAIL Data Center Architect Working together with CDW Account Executives and clients designing and configuring highly technical and complex, data center focused solutions. Assist in presenting and configuring those business solutions onto complex data center, enterprise solutions dealing with networks, servers, storage, security, wireless networks, virtualization and other DB applications. These solutions were based on products from market and industry leaders like Cisco, EMC, Microsoft, Riverbed, VMware, IBM, Dell, etc. Served as SME Subject Matter Expert for customers in all industries from State and Local Government to Healthcare and Hospitality, and from small to very large 100,000 employee organizations Monitor support processes to ensure effectiveness, identify and coordinate required training and documentation CONFIDENTAIL Technical Services Manager Approximately 1,800 employees 10 Direct reports supporting 6 sites and 2 Data Center : Managed all Network Ops - Data Center, Cisco firewalls, routers and switches, security, VPNs, Hosting. Managed all Systems - Windows, Oracle, AD, Exchange, SANs, Backups, VMware. Managed the Help Desk and all contractors as well as vendor relationships Responsibilities Include: Hiring, mentoring and managing IT teams Data Center management Service Desk Implemented and managed a Disaster Recovery Plan Researched, piloted and implemented TrackIT Service desk Day to day management of the Network and Server teams which include Data Center, Exchange, SAN, Data Security, Active Directory and Data Backup teams Major Accomplishments: Managed and optimized the Hospital's Data Center to better leverage coverage and cut costs Participated in the inception of a 5-year Strategic Plan that awarded 18m to complete Electronic Medical Record and Computerized Physician Order Entry systems Designed and built the Data Center to include fire suppression, electrical, cooling and other facility systems Part of a team that led a complete migration of the Hospital Information System from HBOC to McKesson Co-chair of a taskforce charged with the selection of a PACS system for the hospital Implemented an enterprise wide monitoring and alerting tool Managed the IT infrastructure explosion, from 4 servers to 120 in 8 years. Email users grew from SO to 1,600 in the same time frame Managed approximately 50TB of data, all running on EMC arrays Health Central's Network: Circuits - 10 1GB, Motorola Wireless MESH, 10MB Internet Infrastructure supports 10 client networks plus hosted applications Firewalls - 4 at Data Center, 6 at supporting vendor access VPNs - 10 plus LAN/WAN supported - 20 EMR interfacing : Cloverleaf, McKesson Horizon Patient and Business Folder, AllScripts Technical Skills Management Support : Project Management Tools: Microsoft Project, Microsoft office, Adobe Acrobat and Visio Operating Systems: IBM AIX 6.x, SCO UNIX, Windows OS XPI7 workstation, 2000, 2003, 2008R2 server Call Center Solutions: TracklT, Heat, Peregrine, BOSS Enterprise Management Solutions: BMC Patrol KM's BMC Patrol Enterprise Manager Network Management Solutions: Nimsoft Enterprise SLA and Monitoring, Trendium's ServicePATH Intuit Enterprise Network Manager Databases: SQL Server, Informix, Oracle, WebSphere VMware, Citrix EMC, Dell storage solutions MS Exchange Server 2003, 2007, 2010 Barracuda spam filtering Cisco Routing, switching, and security solutions Cisco Voice-over-IP VoIP telephony systems Active Directory AD and Exchange Server 2010 Windows 2008 R2 Server IBM P5, P5 P510's