EXPERIENCE SUMMARY

• 7 years of IT professional experience as Microsoft Windows Systems Administrator for Implementation and Support of Windows 2008 R2, 2008,2003,2000 and NT Servers on HP, Dell, Cisco, IBM Compaq Blade Servers
• Experience in Citrix and Microsoft, Citrix and Terminal Server environments, Proficient in Citrix NetScaler, Citrix XenServer, VMware virtualization, storage design, Microsoft technologies, network infrastructure and VMWare ESX.
• Hands on Experience in Installing, Configuring Troubleshooting VMware ESXi 5.0/4.1/4.0/3.5, vSphere 5.0/4.0, vCenter or Virtual Center2.5 servers. Configuring VM's on ESX server and installing hosts and Migrating Virtual Machines across various VMware ESX Server, Workstation and VMware servers
• Installed, Configured and Supported Intel or AMD based HP Proliant Servers and Blade Servers, Dell Power Edge Servers.
• Extensively worked on VMotion, Storage VMotion and Microsoft Active Directory.
• Experience in analyzing and troubleshooting Microsoft Windows Server hardware, Software applications and clustered environment issues.
• Extensive experience in managing Data Center environment with Administering, Installing, and Troubleshooting Microsoft Servers and Workstations.
• Hands on Experience in providing Production support on 24/7 for Windows Servers.
• Knowledge on VMware ESX Server security tasks creating and applying Roles and Permission within Active Directory Users and Groups, Configuring VMotion, Resource Pool, and DRS, HA Cluster, cloning and migrating VM machines.
• Expertise in System administration of Microsoft products like Windows server 2000/2003/2008 on x86bit and x64bit hardware.
• Proficient in Active Directory, GPO, DNS, DHCP and FTP environment.
• Experience in the design, development and test of disaster recovery. Extensive experience in analysis, design, implementation, and maintenance of enterprise system hardware and software, mainframe and distributed platforms and incident management processes.
• Worked on HP, Dell Cisco IBM server class hardware.
• Migrating the Citrix Metaframe Presentation Servers from 1.8 to 4.0 4.0 to 4.5 Xenapp 5.0 to 6.0
• Enabling Web Access and Securing the Published Applications and Content
• Good knowledge of customizing Citrix web Interface.
• Extensive experience with Citrix XenApp, Microsoft Server OS 2000,2003, 2008 , Citrix Provisioning Services 5.6/6.1 and XenDesktop 7.5
• Implemented XenApp 6.5 and XenDesktop 7.5 using Citrix Provisioning Service 6.1
• Managed and dealt with changes, ITIL IT operations and their executions
• Knowledge of VMware vSphere 5.0 infrastructure.
• Experience in ESX installation, guest O/S installation, Cloning, Creating Templates and Snapshots.

TECHNICAL SKILLS

• Operating Systems: Windows Server NT 4.0/2000/2003/2008/2008 R2, Windows XP/Vista/7/8, Apple Mac OS, WINTEL NT, Hyper-v, windows server 2012
• Application Servers: DNS, DHCP, Windows Active Directory Services, FTP, SFTP, Microsoft Exchange 2003/2007/2010, Microsoft SharePoint 2007/2010
• Workstation Apps: Microsoft Office 2003/2007/2010, Outlook 2003/2007/2010, VMware workstation 5.0/6.0
• Directory Services: Deploying and Migration of Windows Based Active Directory. Installation and Administration of IIS 6.0, DHCP DNS servers
• Infrastructure HW: HP Proliant Blade Server series, Dell Power Edge Servers, Intel x86 processors, EMC SAN storage, Cisco 2600, 2800, 3800 Routers, Cisco Chassis, HP C7000 Chassis, Dell Chassis, Cisco UCS C B Series, HP Proliant DL BL Series.
• Protocols: ARP, RARP, PPP, HDLC, Frame-Relay, STP, RSTP, MST, VTP and HTTP, FTP, SMTP, POP3, DNS, DHCP, TELNET SSH, ICMP, OSPF, IGRP/EIGRP, RIP, IS-IS.

PROFESSIONAL EXPERIENCE

Confidential

System Admin Windows/Citrix April 2014- Till date

• Deployed XenApp servers using Citrix Provisioning Services.
• Deployed VDIs using MCS and PVS in Citrix XenDesktop.
• Deployed Citrix Policies related to session Timeouts and power management.
• Enabled PXE boot through DHCP.
• Used CIFS share as vDisk Store for PVS Server.
• Adding and removing server from the XenApp farms.
• Managed Active Directory Groups and Users.
• Setup Applications for 80 Facility on Xenapp 6.5 Farm.
• Provided Level 3 oversight to problem resolution activity for all Citrix related products.
• Worked with clients to understand requirements, and translating those requirements into system design
• Performed general administration of servers upgrades, patching installs
• Responsible for project plans and documentation for assigned projects
• Performed Front End Scans and installation of windows security updates on PVS images.
• Managed PVS servers through Power and capacity Management
• Installed Citrix Profile Management and Edgesight Client 5.4
• Worked with Smart Auditor to troubleshoot on end user issues.
• Configured Citrix server policies and Printers in the Farm.
• Worked on newly built Xenapp 7.5 environment
• Assisted in Setting up Storefront 2.1 for test environment.
• Deployed and configured Citrix Terminal Servers through VMWare.

Confidential

ETL Admin

• Provided administration and support for production and pre-productions systems
• Managed multiple window 2003 server operating systems and services
• Managed and maintain 3rd party Application such as OMS Paybase, QUARTZ.
• Provided administration and support for Citrix Presentation server 4.0 and Xenapp6.0.
• Worked on Disaster recovery for Citrix environment.
• Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel Monitor, optimize and troubleshoot client performance and slow logons
• Managed and troubleshoot issues related to SQL server
• Managed and troubleshoot issues related to ETL process using Informatica Power center 8.6.
• Manage ETL deployments as well as third party application Deployments.
• Worked with BMC Patrol agent and OEM monitoring tools.
• Managed system issues, upgrades, performance tuning, backup/recovery, and replication
• Provide detailed root cause analysis and suggest workarounds and/or solutions for recurring issues
• Took ownership of problems, escalation of issues and worked with multiple teams to get to a resolution
• Maintained production systems to ensure performance, availability, integrity and security
• Worked as part of a team to ensure SLAs are met for issues during work and on call hours by responding to requests, tickets and pages

Confidential

Server Support Admin

• Provided Level 3 Support on Citrix and windows related issues
• Application Support and troubleshooting in Citrix farm.
• Installing Edgesight 5.2 in Citrix
• Setup Citrix access gateway single sign on.
• Administering and managing Microsoft Active Directory
• Build new servers standalone, Rack and VM's .
• Maintenance and troubleshooting of Citrix Server farm, Windows 2003 servers for production, QA/Test and Disaster Recovery DR environment.
• Configuration and troubleshooting of network printers remotely.
• Designed, created and troubleshooting of Group Policy Objects GPO managing the security and configuration of the windows and Citrix XenDesktop desktop platforms
• Monitoring applications, devices, sessions, license usage, and the network in real time, quickly analyse, resolve, and proactively prevent problems using Edgesight.

Confidential

VMware and Windows Engineer.

• Installing and Managing ESX and ESXi servers on HP, DELL and Cisco hardware, and installation of vCenter Server, vCenter Components and upgrading VMware Tools.
• Migration of ESXi host and Vm's across datacenters.
• Upgrading from vSphere 4.1 to vSphere 5.0.
• Creating licenses and deploying vMA.
• Configured syslog server and dump collector.
• Creating and managing resource pools and adding the VM's into the pools.
• Updated Firmware and Proliant Support Pack for Windows 2000/2003 servers.
• Used tools such as VMware Converter, PlateSpin PowerConvert, and Veeam FastSCP to work on ESXi Environment for the P2V conversions.
• Implementation of Active Directory infrastructure and Network fundamentals, protocols such as TCP/IP, DHCP, DNS , Group Policy and Profile Management.
• Expertise in remote control, patch management, software distribution, operating system deployment, network access protection, and hardware and software inventory using System Center Configuration Manager SCCM .
• Created Snapshots according to user's requests and requirement.
• Maintained Web Servers by installing IIS 6, FTP Sites and creating Virtual Directories in IIS 6.
• Involved in Managing, Installing, and Supporting Windows 2003/2008 Servers, and VMware ESX Servers 4.0/4.1.
• Building ESXi 4.0/5.0 Hosts and maintain those ESXi servers through vSphere Client.
• Taking care of capacity planning for new clusters, ESXi and VM storage issues.
• Configured HA, DRS clusters, FT for important VM's.
• Analyzing and implementing OS patches and hot fixes as well as other OS configurations and updates using Blade Logic Patch Management tool.
• Capacity planning using Capacity planner and VMware guided consolidation for gathering the physical machines CPU and Memory usage metrics.
• P2V Hot conversions using converter enterprise 3, 4 and 5.
• P2V cold conversion using VMware Converter Boot CD.
• Performance monitoring using Vizoncore vfoglight.
• Presenting FC SAN LUN's, RDM's iSCSI LUN's and NFS mounts.
• Created vSwitches and different ports groups for different purposes.
• Taking care of NIC teaming at ESX server level for redundancy.
• Updating and upgrading ESXi servers using vCenter update manager.
• Performing tasks such as vMotion and Storage vMotion.
• Performed troubleshooting of DNS, DHCP, IIS and Active directory.
• Successfully Migrated Win XP users to Windows 7 using USMT. Provide Level 2 support to end-users.
• Performed technical expertise for windows systems environments on issues related to servers, local services, data centers, and server configuration.
• Maintained records for event, audit and application logs.
• Monitor all windows backup and perform fine-tuning every 15 days.

Confidential

VMware and Windows Administrator

• Virtualization of 200 windows servers using Double-Take software from one to another data center
• Install and configure ESX servers on clustered environment using host profiles.
• HP C7000 Chassis implementation with blade servers.
• Administration of 1200 Virtual desktops in the view 4.5 environment.
• Deployment of VMware vSphere ESXi 4.1 in multi Datacenter environment.
• Established POCs in test labs across migration scenarios such as P2P, V2V and P2Vs.
• Involve in design and implementation of P2V V2V and p2P server migrations using PlateSpin.
• Worked on the virtualization using the Citrix XenDesktop and XenApp
• Create and Managing Printing policies in Citrix Environment
• Documentation of Double-Take Run books, Workbooks, Migration scripts and diagnostic procedures.
• Experience in EMC VNX 5300 SAN storage Administration.
• Experience with vBlock Overview and SAN storage administration
• Installed configured and updated firmware on UCS Chassis blade servers for physical migrations.
• Installation and configuration of Double-Take Availability.
• DNS change/Re-pointing validating activities as a part of the migration.
• Involved in the implementation of vCenter Heartbeat.
• Deployment/Installation/Up gradation of VMware ESX server VC server
• Configuration of VMware HA DRS cluster along with VMware networking
• Build and maintain our corporate Windows XP image and deployment of said image using SCCM.
• Support Windows Server environment including file shares, group memberships, exchange accounts and print Servers
• Resolving customer issues related to VMware ESX server.
• Installing 64-Bit OSs on ESX server which enhances the performance of guest operating system.
• Supporting Virtual Desktop environment including VDI, VMware Ace.
• Managing HP EDS, Marathon, and ML and DL series of Windows/Intel/AMD hardware running ESX tools on ESX boxes.
• Worked with object oriented software development methodologies and practices across all phases of the Software Development Lifecycle
• Administered and maintained WINTEL server and OS for production, Internet and intranet services.

Confidential

Windows Engineer

• Installing, configuring administering Windows 2003 Enterprise Server.
• Managing Domain Controllers and Additional Domain Controllers.
• Implementing Disaster Recovery in Windows 2003/2000 Domains.
• Configuration of Domain Naming Server DNS and Dynamic Host Configuration Protocol DHCP .
• Implementing Disaster Recovery by Optimizing FSMO roles Placement.
• Created User Accounts, Configuring User Profiles, Creating local and Global Groups and implementing Group Policies.
• Sharing Folders, Planning and Assigning NTFS Permissions and System Policies.
• Installation of Operating Systems Win98, Win XP, Win NT, Win 2000, Win 2003 etc.
• Configuration and Managing Remote Installation Service RIS .
• Implementing user administration like adding, deleting and modifying user accounts.
• Responsible for operations and maintenance for TCP/IP.
• Routing via EIGRP, OSPF and BGP and network addressing.
• Provided looping for connectivity in case of major physical media breakdowns.
• Planning and scheduling the network down time for various upgrades and maintenance check.
• Involved in troubleshooting the physical layer issues.