SUMMARY

• Professional with experience in Citrix virtualization technologies Windows Systems Administration
• Extensive Experience in Installation of Citrix XenAPP 6.5, Presentation server 4.0/XenApp 4.5/5.0 Citrix Client Tools and Technical Support
• Experience working with Citrix Xendesktop and PVS Environment
• Ability to manage/support Citrix application builds release cycles Ability to assist in the monitoring and optimization of Citrix
• Build, configure and deploy VMs and Templates
• Knowledge in designing Active Directory, its implementation and administration.
• Knowledge of ETL process and SQL database.
• Work well both independently and as part of a team. Work well under pressure and conflicting priorities.
• Ability to take ownership to anticipate and handle critical situations
• Strong Oral and written skills.

TECHNICAL SKILLS

• Citrix Presentation server 4.0, Citrix XenApp 4.5, 5 and 6.5, Citrix XenDesktop 5.6 and 7.1,
• Provisioning Services 6.1 and 7.1, Edgesight client, Power and capacity management
• Microsoft Windows Server 2003, 200, 2008 R2 , Windows XP, Windows Vista, Windows 7, Windows SQL server 2000, 2003
• VMware VSphere, Vmware ESX 3, 3.5 and 4.1/4.0, 5.0, VCenter server 2.5, 4.0 and 5.0
• HA, DRS, VMotion and Storage Vmotion.
• ETL Informatica, SQL Management studio.
• Racks and Cabling Installation of Hardware, Cable Management
• Scripting PowerShell, UNIX Putty

PROFESSIONAL EXPERIENCE

Confidential

Citrix Engineer

• Migrated applications from Xenapp 4.5 to XenApp 6.5
• Setup Applications for 80 Facility on Xenapp 6.5 Farm.
• Provided Level 3 oversight to problem resolution activity for all Citrix related products.
• Worked with clients to understand requirements, and translating those requirements into system design
• Performed general administration of servers upgrades, patching installs
• Responsible for project plans and documentation for assigned projects
• Performed Front End Scans and installation of windows security updates on PVS images.
• Managed PVS servers through Power and capacity Management
• Installed Citrix Profile Management and Edgesight Client 5.4
• Upgraded PVS Non Prod environment from PVS 6 to PVS 7.1
• Worked with Smart Auditor to troubleshoot on end user issues.
• Configured Citrix server policies and Printers in the Farm.
• Worked on newly built Xenapp 7.5 environment
• Assisted in Setting up Storefront 2.1 for test environment.

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ETL Admin

• Provided administration and support for production and pre-productions systems
• Managed multiple window 2003 server operating systems and services
• Managed and maintain 3rd party Application such as OMS Paybase, QUARTZ.
• Provided administration and support for Citrix Presentation server 4.0 and Xenapp6.0.
• Worked on Disaster recovery for Citrix environment.
• Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel Monitor, optimize and troubleshoot client performance and slow logons
• Managed and troubleshoot issues related to SQL server
• Managed and troubleshoot issues related to ETL process using Informatica Power center 8.6.
• Worked with Putty ssh
• Manage ETL deployments as well as third party application Deployments.
• Worked with BMC Patrol agent and OEM monitoring tools.
• Managed system issues, upgrades, performance tuning, backup/recovery, and replication
• Provide detailed root cause analysis and suggest workarounds and/or solutions for recurring issues
• Took ownership of problems, escalation of issues and worked with multiple teams to get to a resolution
• Maintained production systems to ensure performance, availability, integrity and security
• Worked as part of a team to ensure SLAs are met for issues during work and on call hours by responding to requests, tickets and pages

Confidential

Server Support Admin

• Provided Level 3 Support on Citrix and windows related issues
• Application Support and troubleshooting in Citrix farm.
• Installing Edgesight 5.2 in Citrix
• Setup Citrix access gateway single sign on.
• Administering and managing Microsoft Active Directory
• Build new servers standalone, Rack and VM's .
• Maintenance and troubleshooting of Citrix Server farm, Windows 2003 servers for production, QA/Test and Disaster Recovery DR environment.
• Configuration and troubleshooting of network printers remotely.
• Designed, created and troubleshooting of Group Policy Objects GPO managing the security and configuration of the windows and Citrix XenDesktop desktop platforms
• Monitoring applications, devices, sessions, license usage, and the network in real time, quickly analyse, resolve, and proactively prevent problems using Edgesight.

Confidential

Citrix Engineer

• Responsible for designing and supporting XenDesktop 5.5 and Citrix Provisioning Services 6.0
• Maintained architecture and implementation of Citrix XenApp environments.
• Managing and implementing various projects with all phases of life cycle for virtualization.
• Setup Citrix access gateway with storefront 1.2.
• Administered a VMware ESX/ESXi environment
• Build, configure and deploy VMs and Templates, Cloning Virtual Machines Managing Virtual center permissions
• Maintain DNS, DHCP and Trust Relationship between domains.
• Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment
• Planning and testing the application Virtualization for various new application releases using Citrix Streaming Profiler and publishing it to the Citrix farms.
• Provisioning new physical virtual servers and installing Citrix on them for expansion of Citrix farms.
• Work with CISCO routers, switches, fabric environments.
• Maintenance and Manage the User Accounts and Groups.
• Maintaining backups and restores of the Production and Development data.

Confidential

Citrix server Engineer

• Monitoring maintaining Citrix Farm which in an enterprise environment.
• Performed the various Citrix XenApp upgrades and migrations projects
• Performing all aspects of account management. User ID creation, Giving Rights to users and share folder, etc
• Publishing Different Applications and Printers on the Citrix Users Profile.
• Having experience on upgrading from Citrix 4.5 to XenApp 5.0
• Installing and configuring Citrix 4.5, XenApp 5.0 XenApp 6.0
• Managed or assisted all phases of project - scoping, design, development, testing, rollout, user support, and documentation
• Experience in deploying ESX hosts, Windows 2008 2003 servers, RHEL Servers using TPM
• Involved in Active Directory planning, design and support.
• Administered multiple disjoint Active Directory Forests, Domains and various other Infrastructure services
• Maintain Active Directory AD server and set up Firewall Rules.
• Managed the environment with over 200 host which include ESX 2.5/3.5 and vSphere 4.0 and over 1000 of VM's
• Creating a test environment in Citrix test applications.
• Packaged published applications using Citrix Installation Manager.
• Created and implemented application packaging of all Installation Management packages for production deployment
• Creating new sites in Citrix web interface 4.0, hard coding the webpage, and installing hot fixes.
• Provided App support to the application owners via Thin App

Confidential

Infrastructure Engineer

• Evaluated and implemented new technologies. Deployed and maintained 150 Windows servers
• Migrating the Citrix Metaframe Presentation Servers from 1.8 to 4.0 4.0 to 4.5
• Deployed VMware ESX server 2.5 virtualization technology for Intel platforms Windows servers .
• Migrated with team 100 servers from NT 4 to Windows 2000 and Windows 2003 environment, including File and Application Servers
• Implemented Microsoft DHCP, DNS, WINS, Domain trust relationship, fault tolerance, file and print services, user and group management.
• Provided design, implementation, administration and support of Windows 2000 Active Directory and Windows NT legacy domain
• Installed, and supported 100 Desktops, Laptops, Network Devices, and Computer Peripherals with the IT team
• Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
• Responsible for Security Patch Management and Deployment to all clients using Microsoft WSUS
• User Support - Monitored and troubleshooter system performance, server user related issues. Provided support to users to resolve their day-to-day issues related to OS, E-mail, Account issues, hardware etc.
• Responsible for Backup/recovery strategy of all windows based servers. Planned and implemented fault tolerance and strategies for backup and restoring files on the network using different media devices like tape drives, compact disk and additional hard disk etc.
• Configuring Metaframe Presentation Server Policies, Load Management and Printers Configure Resource Manager and the Resource Manager Web Console to record historical data and create reports
• Published technical documentation for security compliance and performance tuning which was set as the global standard by the Corporate Security Group for all future Terminal Server and Citrix environments.
• Maintain Citrix Logon scripts Monitor and troubleshoot connectivity to the data store.
• Configured the Security Policies /group policies and changing the registry to meet the required security for the Organizatio