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Database Administrator/it Support Resume Profile

Jonesboro, AR

SUMMARY OF QUALIFICATIONS/ACHIEVEMENTS

Experienced and knowledgeable Information Technology Professional seeking to contribute education and acquired skills within a Database Administration position. Work well independently, or in a group setting providing all facets of computer support such as troubleshooting, repairs,installations, and maintenance.In-depth knowledge and understanding of numerous software packages and operating systems.Skilled inSQL language, providing Customer and End-User Help Desk Support, Active Directory, and LAN/WAN technologies. Quickly and efficiently identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.

PROFESSIONAL EXPERIENCE/ACCOMPLISHMENTS

Confidential

Database Administrator/IT Support

  • Maintain Database, Intranet, and Servers for daily operation.
  • Quickly respond and correct any technology related issues.
  • Maintain EDI order receiving system.
  • Assist in debugging internal websites.

Confidential

Assistant Store Manager

  • Perform various administrative duties such as daily paperwork, deposits, and payroll management.
  • Respond to customer inquiry calls, quickly assessing the consumers' needs and promptly finding the necessary information.
  • Helped cultivate record setting sales, while maintaining acceptable payroll percentages.

Confidential

Customer Service/Retail

  • Designed custom CAD designed decals as per customers' request.
  • Tended to customers' and filled their orders in a timely manner.

Confidential

Inventory Management/General Labor

  • Maintain proper operating inventory levels with the aid of inventory based software
  • Fill bill of materials for pending HVAC unit orders.
  • Build HVAC units to specifications and strict tolerances.
  • Perform rigorous tests on HVAC units to maintain a high standard of quality.

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