SUMMARY:

A highly driven Program and Product Manager with longstanding experience in managing high visibility Programs with high ROI that enhances Business/ stakeholder value. Able leader with excellent communication skills, cultivating teams with high energy achievers and encourages open communication and believes in high accountability.Experience working across multiple platforms, consumer research using advanced analytics techniques across multiple functional domains. Notable professional achievements include:

• Proven track record in successfully shipping software products, across platforms. Currently employed as a Product Manager leading product development on cloud and digital transformation projects
• Proven track record in creating value proposition through Market research and industry trends analysis utilizing concepts like business model canvas modelling
• Extremely passionate about studying patterns in data and utilizing facts to design strategy for product enhancements, new product development, user experience enrichment, market value
• Proven record of defining clear strategic and tactical activities around new product offerings
• Proficient in Business case, Business analysis, interviewing techniques for requirements gathering, authoring roadmap, release themes and user stories
• Well versed with Agile development methodologies partnering with Dev Ops leadership, practicing SAFe methodology
• Extremely customer and user focused and strong believer in conducting empathy interviews for understanding user requirements to build best products

TECHNICAL SKILLS:

Data warehousing, Advanced Excel, T - SQL, Reporting services, Online analytical processing technology, ProClarity reporting tool, Big Data Analytics concepts, AWS and Azure managed service, SOA concepts, Micro services architecture, Federated identity management, API management, Data services, JSON, RESTful web services architecture

PROFESSIONAL EXPERIENCE:

Confidential,WA

Senior Product Manager

Responsibilities:

• Leading cloud migration strategy of NOTAM suite of applications, focusing mainly on refactor monolithic applications to scalable, high performant micro services architecture and running on Azure cloud
• Managing a team of Business system analysts, System engineers, software engineers, testers and Project managers
• Product Manager working on NOTAM content distribution building API’s and applications that support the distribution of NOTAM content, Graphical view of spatial data for visual representation in flight planning applications
• Product Manager working on the defining capabilities for development of cloud hosted development platform as a service offering for internal product development organizations to enable auto provisioning of project resources for development, like developer workstations with required software to build, test and deploy applications
• Interacting with senior executives and key Business partners in defining the strategy around expediting internal application development and seamless integration of disparate data sources and increase reusability
• Authoring a compelling business case for the developer tools on the platform
• Interacting across cross functional groups, user communities to understand and gather requirements around application integration, data and analytics services and security and identity management
• Leading Identity and Access management reengineering project and implementation of Federated identity for Commercial aviation user community
• Status communication across key executives and sponsors on Product roadmap updates
• Run a customer advisory board to collect new requirements and get feedbacks on the existing product capabilities to understand user and customer interactions with the product
• Managing product backlog and guiding Business analyst for writing detailed functional requirements
• Running product training sessions for user communities and Internal support organization

Senior Management consultant

• Leading the quota setting tool development project for North American SMS&G Business
• Conducting in-depth user interviews to gather requirements related to quota setting tools
• Managing project communications across key stakeholders
• Proactively identifying high risks in the project implementation and deliberating on solutions
• Conducting interviews with internal business operations teams and documenting requirements for formal approval of key stakeholders
• Authoring BRD, use cases and business process flow for the Quota tools
• Working closely with the senior leadership team to report out issues, opportunities and risks related to the project Leading risk mitigation by defining a clear process and getting stakeholder and executive buy off
• As a lead Analyst / Program manager maintained cross - functional communications Subject Matter Expert in Microsoft in-house sales tools

Senior Management consultant

• Managed reporting automation program, Lead center tool management projects for Premier Business
• On-going interaction with the user community for evaluating key requirements for business process enhancements
• Managed Business requirements intake process for projects related to CAS Penetration report, Customer Health Index (CHI), Customer and Partner Experience (CPE), Burn Rate to identify risk factors.
• Managed monthly Premier business intelligence reporting and owned the Net new metric reports which tracks the new customer growth by region and segment in Premier Service
• Acted as a liaison between the business and the IT team to translate requirements for automation projects
• Authored BRD’s and Functional specification with detailed analysis of user scenarios and defining reporting structure for new report requirements
• Visio diagrams and other visual aids including power point presentations were prepared for Business reviews
• Provided key insights through data analysis which helped in defining new KPI and refining existing KPI definitions
• Expert in data mining using SQL mainly used T - SQL, OLAP technology and Excel pivot tables for reporting 

Senior Consultant / Program Manager

Responsibilities:

• Business environment scan and evaluate and document requirements to automate, enhance and implement new software solutions to aid overall business needs
• Lead executive scorecard automation project involving defining metrics and KPI’S tracking Business and operational success factors
• Leading implementation of partner Advertisement portal for advertising sales force
• Lead Redesign of corporate intranet platform implementing contemporary web design
• Worked extensively in analyzing data patters from varied sources and providing recommended inputs for improvements in business operations.
• Microsoft Corporation, Digital advertising business
• Safeco Corporation, Web Delivery Services
• Microsoft Corporation, Live meeting services
• Boeing, Boeing corporate communications
• DSQ Software limited