PROFESSIONAL SKILLS:

• 7+ Years of software testing experience in diverse technical/development environments.
• Strongly self - motivated, Software Quality professional with demonstrated strengths in leadership, Quality System development, implementation and analysis.
• Proficient in all stages of the SDLC, STLC and Bug Life Cycle.
• Experienced in testing of web, client-server and database applications.
• Experienced in ETL & Database Testing.
• Good Team Player with excellent written and Verbal communication skills and Interpersonal skills.
• Excellent problem solving skills with a strong technical background and good interpersonal skills.
• Involved in analysis of user requirements, functional specifications and use cases.
• Proficient in using various defect management tools like Quality Center, Clear Quest, TFS and Jira.
• Good understanding of QA Methodologies and Software Development Life Cycle, Business Functionality Requirements Analysis, Design, Development, Testing and implementation. 
• Expertise in preparing Test Plans, Test Scripts, Test Scenario, and Test Cases. 
• Worked on Agile Scrum and Waterfall methodologies to complete the projects
• Solid communication establishing ability at all stages of the agile methodology of the project.
• Expertise in Unit testing, Integration testing, Regression testing, System testing, User Acceptance testing and Implementation testing.
• Perform tests in Microsoft SQL 2008 R2 to verify & validate backend 
• Familiar & test with EDI, 837i, & 837p 
• Extensive working experience in Sanity, Black box, White box, Functionality, System, Unit, Integration, Front-End, GUI, Back-End, End-to-End, Compatibility Testing, Usability Testing, Regression, Performance, Load, Stress, SIT, UAT, Acceptance & Configuration testing under SDLC, STLC.
• Verify & test for 277. 999. & 997 errors codes 
• Experienced in Tracking Defects and Creating reports using Quality Center
• Experience working on Healthcare Reform Projects such as Health Insurance Exchange (HIX), ICD 10 Remediation and HIPAA 5010 Implementation
• Responsible for testing front & back end databases using SQL.
• Involved in planning, setting up test environment for and executing Smoke Testing, Sanity Testing, Functional Testing, Regression Testing and SIT various releases of ecommerce.
• Good Experience on Selenium Web Driver, Selenium Grid and Selenium IDE
• Strong skills in backend testing. Writing SQL complex queries, for testing Integrity and validation of data that meets required standards. Strong analytical and problem solving skills. 
• Experienced in SQL, Executing Queries and writing Critical Queries.

TECHNICAL SKILLS:

Testing Tools: QTP, Selenium, Soap UI, MS Project, Visio, JIRA, Quality Center/ALM

Operating System: Window 2000/XP/VISTA, UNIX, and Visual Basic

Databases: MS SQL Server, Oracle, MS Access

Languages: SQL Basic, VBScript, Visual Studio

Methodologies: Agile (SCRUM, SPRINTS), Waterfall,  Ad Hoc

Programming Languages: C, C++, Java, T-SQL

PROFESSIONAL SUMMARY:

Confidential, Durham, NC

Quality Tester

Responsibilities:

• Outlining the roles and responsibilities needed to support each of the large group and individual group bundle project test scope.
• Participating in the review of the business and functional requirements from the business for testability.
• Participating in the designing phase of the functional design documents
• Identify a list of stakeholders that will participate in the signoff to production.
• Participating in the review of the SIT regression test case execution results and defects from delivery Partners for the current Small Group.
• Involved requirement gathering, Test plan creation, Test strategies, Test cases development, Test case review, Test Scripts Development, Defect Tracking, TFS and Reporting.
• Performed extensive backend testing by writing SQL queries and executing them into the database to verify the data integrity.
• Planning for the execution and defect resolution using current Quality Center reporting.
• Planning and initiate creating the test cases for Delivery Partner SIT, Acceptance Testing and BAT for any potential gaps in test coverage.
• Creating Project Test Strategy/Approach to be reviewed by Business Owners and Software Developers.
• Test Case design and Test execution using Quality Center and TFS.
• Planning the functional, regression and end to end testing scope for the each sprint release by Connecture team
• Worked on Claim Test Pro of Facets for project tracking and for reporting progress. 
• Documenting all information regarding the testing and defects and uploaded in the SharePoint so anyone can use it in the future necessity
• Creating the test scenarios for the various applications like Connecture, Edifecs and Facets data integration for the End to End testing.
• Performed claims data pull back within Claim Test Pro (CTP) for testing needs requested by Claims department for Professional and Institutional claims
• Creating the functional and system integration test scenarios for the each individual application for e.g. Connecture and Facets to enroll the group/members through the Connecture to load the data into Facets
• Creating the Test scenarios condition for the online enrollment and HIX (CMS Health Insurance Exchange) group/member by uploading EDI X12 834 file to Edifecs for the HIPAA Validation and integrate the data in Facets.
• Participated in status meetings to report issues and communicated with developers through all phases of testing to prioritize bug resolution using TFS.
• Tested and validated the database tables using SQL queries and performed Data Validation and Data Integration
• Checked the data flow from front end to backend and used SQL queries to extract the data from the database

Environment: Facets, ASP.NET, Java, Oracle, Edifecs transaction Management, TFS, Windows NT /2000, SQL Server 2005,DB2, Microsoft Word, Project, Excel, PowerPoint, MS-Visio, MS Project, ETL.

Confidential, Beaverton, OR

Sr. QA Analyst

Responsibilities:

• As a QA analyzed and reviewed functional overall design, technical overall designs and technical detailed design documents for better understanding of the Extensions and Interfaces
• Sprint tasks are assigned to be completed in 2 weeks which involves SIT, UAT testing and backend testing. 
• Prepare and review Test Plans, Test cases and Test scripts to test the application ensuring application compliance with requirements and able to manage action items
• Create and update Test cases in MTM. Execution of Test cases
• Involved in planning, setting up test environment for and executing Smoke Testing, Sanity Testing, Functional Testing, Regression Testing, and SIT of various releases
• Creation of SQL queries for backend validation.
• Prepare Status report and send to manager as Daily and Weekly Basis. Actively participate in the design, maintenance, development and testing process
• Work closely with developers to discuss defects and resolutions
• Worked extensively on Claredi's system to Validate 834 test file
• Participated Actively in Sprint Planning Meetings to discuss about Bugs and Product/Sprint Backlog.
• Used Microsoft SharePoint to store and access project documentation
• Validated extract files
• Hands on experience with the 834 ANSI X12 transaction understanding loops, segments, elements and structure
• Extensively participated in verification of EDI file formats against HIPAA ANSI X12 Standards
• Maintained Excellent team collaboration with Developers, QA Team and tracking from time to time regarding the status of the bugs detected and updating them in TFS.
• Analyzed and compared data present in HIX Middleware Canonical (BizTalk/Windows Service Bus) to Facets by writing SQL Queries.
• Profound Knowledge working on Inbound (I834) and Outbound (IC 834) 834's according to FFM (Federally Facilitated Marketplace) and Issuer perspective.
• Excellent knowledge working on 834 Re-enrollments/Renewals and Reconciliation member data

Environment: FFM, HIX Middleware, TFS, Facets, Biz Talk, EDI, Microsoft Excel, Visio, SQL, Microsoft Test Manager (MTM),Tidal drop, Ultraedit and Ultracompaire.

Confidential, Minneapolis, MN

Quality Analyst

Responsibilities: 

• Developed the wireframe and mockups for the prototype of the web based application in MS Visio 
• Developed an implementation guide for Partners for EDI X12 transactions such as 834, 835,837,270 and 271 
• Schedule meetings with technical personnel to determine technical parameters for EDI and other related processes, including communication, security, and privacy. Create transaction sets requirements, usually with Microsoft Excel, for transactions such as: HIPAA 270/271, 276/277, 278/278, 820, 834, 271U, 835, 837-(I, P, &D), 835 Remittances and others. Resource for UB04 and CMS1500 billing formats, transaction sets requirements, EDI development and Design, X12 protocols through Version 5010 and Errata; conversion needs and understanding of legacy EDI formats. 
• Identified changes needed to make X12 transactions HIPAA compliant. 
• Adhered data transition of the enrollment process, COB, Claim Status and Eligibility as per the EDI standard 834, 835, 837, 277 and 271. 
• Worked on billing and payments in the provider module in Claims Test Pro of Facets. Identify processes and systems to enable to trade files with non ICD-10 complaint trading partner. Monitor and resolve testing issues.
• Wrote complex SQL queries in TOAD to perform Back-End testing.
• Perform Claims validation of facets application as required
• Created Mapping/Crosswalk documents for mapping data flow between systems and rules/validation documents for different processes involved in the system. 
• Worked with the Data Warehouse development team to identify business objects and their attributes and relationships. 
• Developed data mapping documentation to ensure accurate data representation in the new system.
• Performed Application Readiness/Business and User Acceptance testing in Facets into Subscriber/Member and Billing module for the rate plan testing in the front-end facets and data model back-end table.
• Solely responsible for EDI Implementation for the new redesigned EOB. 
• Assisted in the design of EDI solutions and represented Enterprise EDI team with regards to EDI/XML industry standards 
• Experienced on HIX Integration and OGB E&B modules during the SIT testing phase and was involved in sharing the daily/weekly status to the onsite team
• Feasibility studies, Document generation and conducting sessions, worked in developing documentation forHL7, HIX (Health Insurance Exchange).
• Responsible for creating the test plan and designing test cases for the EDI 834 members’ enrollment file loading process into Facets through HIPAA Gateway.
• Extensively used CTP tool to create 835/837 EDI files and converted them to ICD-10 compliance code.
• Identified risks, problems, requirements and concerns of the Hospital in order to comply with ICD-10 changes. 
• Assigned the tasks of performing regression testing of facets application 
• Handle the tasks of preparing test cases and test scripts of various modules 
• Utilized JIRA and TFS to track requirements, retrieve source code, and document test cases. 
• Responsible for running test scripts for facets applications and modules 
• Used SOAP UI for checking the correct transmission of data and to test web services 
• Proficient in Membership, Claims and Billing with knowledge in Group, Subgroup, Class, Plan and Category. 
• Performed the Back-end testing in Sybase tables, in mainframe environment, by writing and executing SQL-Queries. 
• Created XML Schemas for different EDI transaction sets as well as ICD 9 to ICD 10 diagnosis codes. 
• Interacted closely with the project managers and the business, subject matter experts, analysts, architects and the development teams to gather business requirements through a variety of techniques (e.g., Developed Traceability Matrix between the Use Cases and the Test Scripts 
• Developed detailed Test plan, Test Cases, Test scripts for testing the functionality 
• Supported the testers to create, process and evaluate claims in Facets 
• Documented the process flow & Business Use Case for the EDI transaction 835, 837 & tagged them in Requisite Pro 
• Used SQL scripts to verify the backend integrity of the application 
• Developed detailed Test plan, Test Cases, Test scripts for testing the functionality 
• After successful development and testing of the product, participated in product release and deployment to end-user using manual testing. 
• Maintained bug lists for critical issues using TFS.

Environment: Facets, J2EE, ETL, .Net, UML, Clear Case, Edifecs transaction Management, Informatica, XML, TFS, Soap UI, Web 2.0,DB2, RDBMS, MS Word, MS Visio, MS Project, Web 2.0

Confidential, Seattle, WA

Quality Analyst

Responsibilities:

• Analyzed Requirements such as BRD along to FRD.
• Extensively prepared Test Plan, Test Scenarios, Test Cases as well as test data creation based ON user point of view.
• Extensively worked on FACETS and worked on its different applications groups like subscriber/member, Claim processing, Provider and Billing and accounting.
• Processed claim in manually as well as electronic claim.
• Validating claims in various ways such BSBS, Benefit Grids and Claims.
• Enrolled members manually
• Used TFS to track and report system defects and bug fixes
• Worked with Ultra edits software to Unwrap the X12 file data and compare between two EDI file.
• Maintained test matrix and requirement traceability matrix
• Performed all phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
• Expertise in QA Testing in distributed Unix/Windows Environment / Mainframe and Oracle databases as back end, Performed end-to-end testing. 
• Provides training for new/beginners operators on CTP in order to conduct and build a project/product, Test Cases selection Criteria, execute test cases, create keyword files, run batch files, and pull back claims data as needed.
• Automated test suite for validating the REST service for various services request and responses (JSON) involved in the application and comparing the results in Portal and mongo DB 
• Automation testing Using SOAP UI for Smoke testing before applying the release in Production. 
• Testing of Web Services using web services client generated using Apache Axis, SOAP UI, TCP Monitor to track request and response SOAP Messages 
• Create high level test scenario and review test cases defined by offshore team 
• Ensure delivery of test execution results as per test cycle defined timelines 
• Performed testing extensively for integration and Module testing of standalone and distributed GUI-based applications and GUI-less SOA Web Services. 
• Automated Claims & Members screens in Facets using QTP.
• Validated the code changes for the ICD-10 with in the Facets system
• Hands on testing experience in Facets pricing module.
• end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module Performed Security Testing on the application
• Involved in FACETS Implementation, involved.
• Executed SQL queries against the database to validate the data integrity at the backend at various stages of testing.
• Set claim processing data for different Facets Module.
• Wrote SQL queries for data Validation and outstanding knowledge of preparing simple/ complex queries.
• Used Quality center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module
• Involved in API testing with both SOAP and Restful web. 

Environment: Facets, Edifecs transaction Management, Para soft, TFS, XML, Soap UI, Db2,HIPAA EDI, HP Quality center, Microsoft SQL server), Web service, SOA with SOAP UI.