SUMMARY:

• Passionate IT professional who solves problems and business challenges through innovation.
• Combines strong analytical, troubleshooting and technical acumen with leadership, cm and team - building skills to consistently deliver productive technical solutions.
• Able to learn and apply new technology and translate client requirements into valid solutions.
• Looking to continue my career with an employer in the Confidential Area.

TECHNICAL SKILLS:

Oracle SQL Developer, sqlplus, SAS, Subversion, Eclipse Mars, Team Foundation Server, MS-Build, NAnt, MS Visual Studio, WISE Package Builder, InstallShield, Serena Tracker and ChangeMan Version Manager, Microsoft Access, Microsoft Source Safe, ITIL Configuration and Release Management, ITIL Foundation for ITIL Version 3, CMMi for development version 1.2, UNIX, IBM Cognos, CA-Endevor and IBM JCL.

CAREER EXPERIENCE:

Data Proponent

Responsibilities:

• Maintain Medical Control Tables for the Entitlements and Benefits division at the Defense Manpower Data Center by validating, formatting and importing external data and modifying, and managing databases.
• Define needed data conversion to standardize source data formats and facilitate the ease of access.
• Establish and maintain DBA support, processes and procedures for the Medical Control Tables monthly database updates.
• Provide ad hoc queries and reports to management.
• Preparing analysis for the Beneficiary Notification Letters conversion to query the Entitlements and Benefits databases directly rather than relying on a mainframe extract.

Service Information Developer IV

• Provide Application Database Administrator support for the Personnel Accountability division at the Defense Manpower Data Center by developing, modifying, and managing databases.
• Developing technical specifications to create new or to modify existing databases.
• Define needed data conversion to standardize source data formats and facilitate the ease of access. Establish and maintain DBA support, processes and procedures for the Regional Proficiency Assessment Testing (RPAT/RPATO) application and database.
• Provide ad hoc queries and reports to management. Also providing daily reporting backup support for the Joint Personnel Accountability Reconciliation and Reporting (JPARR).
• Writing and maintaining SAS programs on the IBM mainframe and UNIX systems. Collaborate with DMDC and DLNSEO teams on cross domain platforms to share information.

Service Information Developer IV

• Establish and maintain CM and RM support, processes and procedures for Defense Biometric Identity Service, create, maintain and administer source code repositories.
• Provide user support and for Subversion/Tortoise SVN. Converted software repository from CVS to Subversion. Provide support for the Systems division CM Team following CMMi, ITIL and industry best practices.
• Establish and maintain software build process, provide software release management using NaNT, VB6, Visual C++, Visual Studio 2010/2012, TFS, CVS, Subversion, Tortoise SVN, InnoSetup, Install Shield 2010, UNIX and IBM Cognos 10. CM Team SME for SVN and IBM Cognos 10.

Washington, DC

Configuration Management Leader

• Provided CM support for SDLC build, test, release, documentation processes and standards for the DHS US-Citizenship and Immigration Services Benefits Systems following CMMi and ITIL processes and best practices. Established documented software build processes, provided release builds using NaNT, VB6, Visual Studio 2005, TFS and WISE Package builder.
• Maintained the software repository and the CM Library. Administered Serena VM and Tracker.
• Planned, hosted and reported on SDLC review boards and meetings.

Configuration/Release Manager

• Provided CM and RM support for SDLC build, release, documentation processes and standards for the DHSIN Critical Sectors following CMMi standards.
• Implemented and maintained the software repository and CM Library. Administered MS VSS for developers and testers.
• Planned, hosted and reported on SDLC review boards and meetings.

Configuration Management Analyst

• Provided CM support for SDLC documentation and standards utilizing ITIL/MOF at USDA.
• Administered Serena PVCS Version Manager. Created and provided user .
• Distributed software and provided software QA.

Configuration Management Senior Technician

• Provided CM support for SDLC build, release, documentation processes and standards for DHS - Customs and Border Protection.
• Participated in SDLC audits for CMMi Level 3.
• Built and packaged software releases using InstallShield. Administered Serena PVCS Tracker and Version Manager.
• Planned, hosted and reported on lifecycle review boards and meetings.

Configuration Management Analyst

• Provided CM support, software release builds, documentation and standards in a CMM Level 3 environment for INS.
• Administered Serena PVCS Tracker and Version Manager. Planned, hosted and reported on SDLC review boards and meetings.

Change/Configuration Analyst III

• Configuration Management tools administrator providing end-user support and .
• Manage software releases, component inventory, configuration maintenance and provide 24/7 release support using
• CA-ENDEVOR, Merant PVCS Version Manager for Windows XX and Unix client/server apps, Tandem for other in-house apps and Tivoli Framework for software pushes/pulls.
• Responsible for developing and maintaining database for software change management, change planning, asset management and tracking. Plan, host and report on systems planning sessions and provide internal procedures documentation.

Confidential

Market Research Analyst

• Liaison between Marketing, Systems, and Sales Divisions.
• Provided user and software support for mainframe and PC for the Marketing and Sales department local and remote sites.
• Prepared marketing research projects, design of strategy, identification of information sources, database development and data analysis utilizing SAS.
• Prepared weekly performance and marketing metrics reports for senior management in an IBM mainframe environment.

Lead Computer Operator/Facilities Technician

• Planned and executed mainframe and network hardware installation, physical plant security system maintenance, site and power planning for daily operations.
• Planned for Disaster Recovery on-site and hot-site testing and procedure documentation.
• Produced project design documentation for the corporate Data Center. Supervised and trained operations staff.