Application Engineer

SUMMARY:

Skilled IT professional with over twenty years of experience.
Lead experience on multiple projects/initiatives during tenure.
Highly motivated with strong analytical skills.
Possess knowledge that spans multiple disciplines, both educationally and technically.
Proven track record of adapting to new technologies/skills.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Application Engineer

Responsibilities:

Performed all support and administrative functions for the Informatica suite of tools (Administrator, PowerCenter, Analyst, Developer, Designer, Workflow Monitor, Workflow Manager).
Served as liaison to corporate security in arranging for security for the ETL development and support team (30 members) to 50+ corporate systems, including many confidential systems.

Confidential

Application Engineer

Responsibilities:

Coordinated the creation and development of the Data Validation environment to support the Item Master Project.
Piloted the Informatica Data Analyst & Developer tool sets for the company.
Performed all Informatica Administrator functions, including integrating Informatica security with company systems.

Confidential

Application Analyst/Technical Team Lead

Responsibilities:

Responsible for the planning and execution of Transportation initiatives, and for allocating resources effectively to meet the demands of those projects.
Coordinated the transfer of knowledge of Transportation suite of applications across team members in order to consolidate the two technical support teams into a single rotation.
Set specific and measurable team goals in regards to customer service.
Key Performance Indicators
Decreased year over year support hours by 44.39% (Goal: 5%)
Decreased year over year support calls by 15.91% (Goal: 5%)
Oversaw the successful completion of 18 projects that provided significant benefit to the business.

Confidential

Application Analyst

Responsibilities:

Analyzed operations in order to develop a customized solution for Yard Management and Control, to meet the needs of each Distribution Center.
Designed a roll-out plan to meet the specific requirements of each DC’s operations.
Authored a set of customized training manuals for support of the Yard Management application.
Created Yard Management Implementation Manuals for each DC, specific to the needs of their respective operations.
Provided support and application services for Navis and MDS Yard Management, MCMS and RTA Maintenance, Xata and PeopleNet On-Board Computers, Trucks Routing, CAMS, One Network, Business Objects Reporting.
Maintained an active role in a 24/7/365 on-call support rotation.

Confidential

Application Analyst

Responsibilities:

Developed RDF and subsequently coordinated the implementation in four Manufacturing Plants leading to a working capital reduction of $6.5M + over a two year period.
Coordinated development of RDF to 3 additional Manufacturing Plants per requirements set forth by the business community.