PROFESSIONAL SUMMARY:

7+ years of Experience in IT industry of which 3 to 4 years were spent in Salesforce.com Development and Administration including analysis, modeling, design, coding, testing and implementation in various business domains.

• Strong in areas such as Apex Classes, Triggers, Controllers & Controller Extensions, Components, Test Methods, Application design, development and deployment on Multitenant Force.com platform.
• Analyzed Marketing, Sales, Customer Service and Customer Support business processes used by customers and provided recommendations to improve the processes using Salesforce.com.
• Acquainted with using lightning components for UI design and I am enthusiastic to constantly upgrade myself with new releases and updates of Salesforce.com.
• Firsthand experience in CRM integration, development and deployment of custom integration solutions. Confident in creating/troubleshooting/modifying Apex code and Visual Force pages.
• Proficient in Administration setup, Apex, Visualforce and SFDC dev tools (Eclipse IDE, Force.com)
• Experience in using Apex code to implement complex business logic with Governor Limits.
• Involved in development of test classes and test methods to ensure maximum code coverage in production instance.
• Involved in developing client - specific solutions on Force.com platform using Apex classes, Triggers, Visualforce, Force.com IDE, SOQL and SOSL.
• Experience in integrating Salesforce.com applications with other applications with emphasis on Web Services (XML, WSDL, SOAP, REST). 
• Proficient in designing Custom Objects, Custom Fields, Pick List, and Role based Page Layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, Auto-Response for automating business logic, Territory Assignment rules, Custom Tabs, Custom Reports, Report Folders, report extractions to various formats, design of Visualforce Pages, Record Types, Dashboards, Flows(Visual), Process Builders for like Email generation and using the out of box features of salesforce according to application requirements.
• Worked in teams for full-cycle projects to complete consulting projects on time and deliver outstanding consulting services to Salesforce.com clients
• Well versed with Sales cloud, Service cloud, and Custom Cloud, Chatter, salesforce1 and App Exchange applications.
• Documented enhancements, prepared materials and conducted trainings for knowledge transfers in the organization.
• Comfortable with Agile and Waterfall methodologies.
• Worked with C++, Java, J2SE, JSP, and Servlets.
• Experience in web technologies like HTML, CSS, XML, JQuery, Angular.js, Bootstrap and
• JavaScript.
• Handled bulk data migration and integration using Apex Data Loader.
• Good understanding of Object Oriented Design (OOD), UML, MVC, multi-tiered architecture and distributed architectures.
• Used GIT Bash for REST Integration and GIT Version Control.
• Acquainted with apps like with apps like Apttus CPQ, Marketo and Conga Composer
• Possess strong written and verbal communication skills with a personable attitude.
• Willing to relocate: Anywhere
• Authorized to work in the US for any employer

• Salesforce Technologies SFDC Certified Force.com Developer, Salesforce CRM, Salesforce Automation(SFA), Apex Language, Apex Classes/Controllers, Apex Triggers, Lightening, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.
• Salesforce Tools
• Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, GIT Bash, Force.com, Workbench, Force.com Platform (Sandbox and Production)
• Other Programming Languages
• Java, JavaScript, Anuglar.js, Bootstrap, JQuery, HTML, XML, DHTML, C, C++, C#.
• Databases
• MS SQL Server 2000/2005, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL
• Operating Systems
• Windows NT / 2000 / XP Pro / Vista, Windows Server 2000 / 2003 / 2008 , Linux

PROFESSIONAL EXPERIENCE

Salesforce Developer/ Administrator

Confidential 

Responsibilities:

• Worked closely with business partners to realize the full capabilities of Salesforce.com CRM using sales cloud.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Created Service request forms and Templets using Remedy-force third party application for Case and Ticket creation and customized the Remedy force console for case/ticket management.
• Designed the Outage Alert Pages using HTML, CSS, JQuery, JavaScript and Bootstrap replicating and improvising what’s there in share point.
• Worked with Visualforce Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Classes, Apex Triggers.
• Used Salesforce Automation (SFA) for Sales Lead Management, Campaign Management, Opportunity Management, Account and Contact Management in Sales cloud.
• Involved in bulk data migration and integration using Apex Data Loader, SOAP, REST Web Services.
• Analyzed all the customizations and developments and tried to suggest possible ways for the new enhancements that we get from the Sales people.
• Customized Visualforce pages and modified the code for restricting some countries which they are not willing to do the business.
• Integrated SFDC with Oracle ERP for order management system using Informatica.
• Automated sharing rules whenever there is a new change in Sales teams instead of using an Apex trigger.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• Involved in CPQ (Configure, Price& Quote) design and mapped to the Salesforce custom objects and also involved in Apttus Advanced Workflow Approvals.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic in sales cloud..
• Developed and built the Workflow, Flow and Process Builder actions to manage and fully automate all required internal business processes. 
• Used SOQL & SOSL queries with in Governor Limits for data manipulation needs of the application using in workbench and Force.com Explorer/ Developer Console.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Worked on Apttus products when interfacing with engineering and product development team members.
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.

Environment: Saleforce.com platform, Force.com IDE, Apex, Visual Force (Pages, Component & Controllers), GIT Bash, Data Loader, HTML, Doc E-sign, Java Script, Flows, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, SOAP, REST, Sandbox data loading, ANT tool, HTML, CSS Java Script, JQuery, Boot-strap etc.

Salesforce Developer/ Administrator

Confidential, Chicago, IL

Responsibilities:

• Closely worked with other SalesForce.com consultants while implementing the solutions for the needs of organization.
• Developed custom visual force pages embedding front-end components using JSP, JavaScript, HTML5, CSS, AngularJS etc.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Developed and built the Workflow, Flow and Process Builder actions to manage and fully automate all required internal business processes.
• Created Email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Extracted the data from Salesforce.com application into the external databases (Oracle 10g) for generating large data reports.
• Worked with several App exchange tools like Action Plans, Strike Address verification, Conga Composer.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
• Woked on Apttus Order Management and Apttus Billing / Revenue Recognition
• Used Force.com IDE for creating, modifying, testing, and deploying Force.com Application.
• Integrated the existing SAP system with force.com platform.
• Provided post-implementation support for sales cloud applications to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Environment: Apex, Visual Force, CSS, Java Script, Bootstrap, GIT Bash, Data Loader, HTML, Inside sales telephonic plug-in, Doc E-sign, Java Script, Flows, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, SOAP, REST, Sandbox data loading.

Salesforce Developer/ Administrator

Confidential

Responsibilities:

• Involved in group for requirement gathering throughout the planning and implementation.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards for sales cloud applications.
• Developed and configured various Custom Reports and Report Folders, Dashboards for different user profiles based on the need in the organization.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
• Involved in developing Visual force pages and the Front End (UI) for customer portals using Java, XML, CSS, HTML, JavaScript, Angular JS, Bootstrap, JQuery and AJAX Technology.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Implemented UI lightning design along with visual force pages for latest custom page design.
• Responsible for CPQ/CLM packages installations and data settings in Dev sandbox.
• Extensively designed and developed Visual Force pages based on the business requirements.
• Good proficiency with reports, dashboards, process builder, visual flows, and change sets.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved in bulk data migration and integration using Apex Data Loader, SOAP, REST Web Services.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Triggers, Data Loader, HTML, Java Script, APPTUS, Eclipse IDE, Subversion, Pages, Data Loader, Visual Flow & Approvals, Custom Objects, change Sets, Custom Tabs, Email Services, Security Controls, SOAP, REST, Sandbox data loading.

Salesforce Developer &Administration

Confidential, NY & CA

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also, created junction objects to establish connectivity among objects. Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Developed various Apex classes, Controller classes and apex triggers for various functional needs in the application. Used Force.com Eclipse IDE for developing Apex Pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
• Worked on Sharing Rules based on Role Hierarchies and created manual sharing for accessing records. Worked on different things like Components, Custom Settings, Sites and Static Resources, Debug logs and System Log.
• Worked on various salesforce objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Experience in developing Salesforce.com custom objects and work-flow business rules.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. Developed and configured various custom reports and report folders for different user profiles.
• Developed and implemented both the time dependent and time independent workflows as per the requirement. Developed and deployed Workflows and approval process wherever necessary. Created profiles, roles and implemented object level, field level and record level security.
• Designed and implemented various client requirements using Apex controllers, Triggers and Visual Force pages using plugins like JavaScript, JQuery and Bootstrap.
• Experience in Integration of Salesforce with in-house legacy ERP systems, using Apex Web services WSDL and outbound messaging.
• Evaluated Data entry, import processes and ensure proper Data quality standards exist for the Salesforce.com application. Created multiple visual force pages for various requirement needs. Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users. Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
• Administered and monitored the company’s Salesforce CRM application.

Environments: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, Apttus CPQ, JQuery, JavaScript, Bootstrap, Eclipse IDE Plug-in, Data Loader.

Salesforce Admin & JAVA, UI

Confidential

Responsibilities:

• • Performed the roles of JAVA/J2EE and Web Technologies along with Salesforce Integration.
• • Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• • Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements like HR, Employee and Customer Accounts.
• • Performed detailed analysis of business and technical requirements and designed the
• solution by customizing various standard objects of SalesForce.com (SFDC) and using other
• Platform based technologies like Visual force and Force.com API
• • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and using other Platform based technologies like Visual force and Force.com API
• • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• • Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
• • Implemented case management automation (on Case Object) to track and solve customer's issues.
• • Implemented Email-to-Case entry and manual case entry for entering customer's cases in Cases Tab.
• • Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the sales cloud applications.
• • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• • Participated in the training sessions provided by the Salesforce team.

Environment: Salesforce.com, S-Controls, Import Wizard, Apex, XML, Controllers, CPQ, Sharing Rules, Workflows, Email Updates, Eclipse IDE, JavaScript, Bootstrap, JQuery, CSS, Web Services API.

Java J2EE developer

Confidential .

Responsibilities:

• • Analyzed the requirements based on business data and user requirements.
• • Implemented the modules using Model View Controller (MVC) design pattern.
• • Developed business logic to calculate asset depreciation based on Straight Line and Written down value approaches.
• • Wrote a controller Servlet that dispatched requests to appropriate classes
• • Developed GUI related changes using JSP, HTML and client validations using Java script.
• • Developed Java beans, helper classes and Servlets for interacting with user interface written in JSP
• • Wrote SQL queries and PL/SQL stored procedures to access the asset information and rates from database.
• • Used JDBC to communicate with database.
• • Deployed the application on Tomcat server at client locations.

Environments: Java 1.4, Servlet, JSP, HTML,CSS, JavaScript PL/SQL, Java Script, Apache Tomcat, Eclipse, MySQL, GIT Version.