Salesforce Administrator Resume
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CA
SUMMARY:
- Hard - working, diligent, and deadline sensitive individual looking for a challenging software engineering position that will lead to a lasting career.
TECHNICAL SKILLS:
- ProficientVisual Basic, Java, Apex, SQL, UNIX, HTML, CSS, Javascript.Proficient in Microsoft Office, Photoshop, and Illustrator.
- Proficient in Agile/Scrum software development lifecycle.Currently learning Ruby, AWS, Python, C++, C.Network Troubleshooting, experience with computer assembly, repair, and maintenance.
- Leading and working in a team setting (College Water Polo Team Captain, and Capstone team leader).
- Advanced problem solving skills, and ability to create follow, and modify complex algorithms.
WORK EXPERIENCE:
Confidential, CA
Salesforce Administrator
Responsibilities:
- Managed and completed salesforce production support/troubleshooting/bug fix requests.
- Designed and built Round Robin for Sales Development Reps to assign accounts using apex.
- Designed and built Idea/opportunity join process for improved communications between PM’s and sales/care representatives by customizing salesforce ideas object and apex.
- Designed and built Primary Domain class for aligning accounts between two separate orgs.
- Implemented and customized partner relationship management managed packages.
- Worked in and agile scrum environment, as well as lead scrum teams in smaller projects.
- Used Ant, Workbench, Change sets and manual customizations to promote changes to different development and full sandboxes for testing.
- Completed regression, and functionality for fellow admins and developers for their work. Including completed SOX testing and uploading requirements using Atlassian software for project management.
Data Analyst
Responsibilities:
- Upload and manage accounts distributed to Sales Reps using Dataloader
- Deliver advice and problem solve issues for campaign uploads and dashboards.
- Query and scrub data against Salesforce database using excel, and sforce connector.
Sales Management Coordinator
Responsibilities:
- Validate sales leads for sales reps and provide aid in strategic communications.
- Led to a 50% efficiency increase in sorting overall quantity of enablement leads.
- Streamlined validation process of leads for competitors.
