SUMMARY:

• Having Seven years of experience with over Five years of experience in Salesforce CRM Implementations: Analysis, Design, Development, Administration, Integration and supporting the cloud applications, Two years of experience in developing web applications using Java, J2EE.
• Salesforce Certified DEV - 401.
• Strong experience with Salesforce. Confidential CRM full implementation, migration of Sales, service, Marketing clouds, Communities and Force. Confidential platform.
• Extensively exposed to creating Objects, fields, Record Types, Workflows, Approval processes, Escalation rules, Assignment rules, Validation rules, Email services, Data migration activities, Custom Page Layouts, Custom Fields and other standard functionality.
• Design, Architecture, Administration, Configuration, Implementation and Support experience with Salesforce. Confidential platform.
• Good experience with salesforce out of the box data model and modeling in salesforce by creating Custom Objects, Formula Fields, Rollup Summary Fields, Field dependencies; creating new relationships using Lookup, Master-Detail and Junction Objects.
• Stro­­­­­­ng salesforce development experience with Apex Classes, Apex triggers, Batch Apex, Schedule Classes, Visualforce pages and integrating with external source by developing SOAP, RESTful Apex Web Services and Force. Confidential API.
• Experienced in working and configuring price quote (CPQ) with Apptus.
• Hands on experience with Inbound and Outbound Integration of salesforce with external systems by developing custom Apex SOAP, RESTful classes for inbound class and written Apex callout for invoking outbound applications.
• Good understanding of the Scrum Agile practice.
• Experience working with eclipse IDE and Force. Confidential Plug-in environment.
• Strong Knowledge in AppExchange Applications for integrating with third party applications.
• Performed data analyst roles and used tools: Apex Data Loader, Informatica, Demand Tools, Import Wizard, Workbench and Excel for data analysis, transforming, importing and exporting.
• Good experience in configuring and customizing AppExchange applications - Exact Target.
• Deployed salesforce components from Sandbox to other Sandboxes and Production instances using Force. Confidential Migration tools (Ant based), ChangeSet and Eclipse IDE.
• Good experience with HTML, CSS, JavaScript, XML, ActiveX technologies and various database access technologies.
• Worked with Informatica ETL team for creating Data mapping for source and target (salesforce) systems.
• Experienced in OOAD (Object Oriented Analysis and Design) and Model View Controller (MVC) Architecture.
• Excellent Interpersonal and Customer Relational Skills. Proven Communication, Presentation Skills and Leadership Qualities.
• Experience in analyzing requirements and documenting for Salesforce. Confidential implementations.
• Strong experience with data bases Oracle 11g/10g/9i, MS SQL 2008 R2/2005, My SQL in writing SQL queries, PL/SQL Procedures, Functions and Triggers.
• Worked in all phases of Software Development Life Cycle (SDLC) of Salesforce. Confidential implementations.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.

TECHNICAL SKILLS:

Sales force skills: Sales force CRM, Sales force SFA, Apex Language, ApexClasses/Controllers, Apex Triggers, SOQL, SOSL, Visual ForcePages / Components, S-Controls, Apex Web Services, AJAX,Workflow & Approvals, Dashboards, Analytic Snapshots, CaseManagement Automation, Custom Objects.

Sales force Tools: Eclipse, Force. Confidential Eclipse IDE Plug-in, Force. Confidential Explorer

Languages/Technology: Apex, C#, C, C++, Java, Java Script, UML, HTML, XHTML, DHTML, XML.

Database: Apex Data Loader MS SQL Server 2000/2005, PL/SQL, Oracle 8 8i/9i/10g, MS Access, and MySQL

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server 2000 / 2003 / 2008

Testing tools: Mercury Tools (Win Runner, QTP, Load Runner, Test Director,Quality Center), Rational Suite (Requisite Pro, Rose, Robot,Test Manager, Clear Quest, Clear Case)

WORK EXPERIENCE:

Confidential, Foster City, CA

Sr. Salesforce Developer

Responsibilities:

• Involved and interacted with various business user groups for gathering the requirements for CRM implementation.
• Created custom VF pages to leverage the functionality of displaying the information from different objects and also update them on the same page.
• Developed and maintained Custom Objects, Fields, Formulas, Reports, Dashboards, Triggers, Validation rules, Workflows and Approval Processes on Salesforce. Confidential platform.
• Designed and developed custom Visual force pages to provide customizable views capability for Partner users, with inline search capability.
• Created validation rules for performing data validations depending on the user's profile and their record type.
• Worked on Client's CPQ Project, Salesforce integration with CPQ application Apptus.
• Developed and used JavaScript, CSS for performing validation and assigning style sheet to the visual force page and developed HTML to create Custom Email Templates inside Visual force page and under Communication templates section.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Extensively worked on Partner portals and designing logic for this functionality.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce. Confidential Objects.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Integrated DocuSign with conga composer and Apptus contracts making it easier for contract and documentation submission by agents.
• Used field level security along with page layouts to manage access to certain fields.
• Migrated code from Development to Testing and to Production environments using Change Sets, Force. Confidential IDE and Force. Confidential Migration Tool.
• Supported the data integration using Informatica ETL tool from legacy systems .
• Profile based permissions on fields and objects are enforced.
• Worked with web services API.
• During every new platform release from Salesforce. Confidential, discussing the new release features with teammates and BA team to effectively improve the features on current environment.

Environment: Salesforce. Confidential, Eclipse IDE, Data Loader, Analytics, Apex Explorer, Apex, Visual Force, SOQL, Visual Studio, Apptus, ETL tool, VB.NET, SQL SERVER 2005, Apex, Visual force, Eclipse.

Sr. SFDC Developer

Responsibilities:

• Developed several Apex Triggers, Classes and Apex API during the project lifecycle.
• Created Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts.
• Created custom controllers implementing complex code for retrieval from Sales Force to VF pages.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Worked on various salesforce. Confidential standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and dashboards.
• Developed Apex class and trigger to format phone/fax/zip code in account object.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
• Worked with Informatica ETL team for creating Data mapping for source and target (salesforce) systems .
• Developed web-to-lead functionality to capture leads from web to Sales force.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce. Confidential Objects.
• Validating the data that arrives from different data sources and generating the reports in the Salesforce. Confidential .
• Configured Account, Contact and Address Management as per client Requirements.
• Embed HTML, CSS, JQuery into Visual Force Pages and deployed the pages onto sites. Confidential .
• Developed Test Classes for Test coverage for Apex classes and Triggers on Salesforce platform.
• Integrated Salesforce. Confidential with other applications using web Methods SFDC Adapter and using Salesforce. Confidential SOAP API.
• Used Informatica on Demand for pushing from Salesforce to Cognos Reporting Engine.
• Used Force. Confidential web service API for implementing WSDL in the application for access to data from external systems and portal.
• Created Custom Objects and defined lookup and master-detail relationships on the objects.
• Used Data loader for data management in Force. Confidential platform.

Environment: Saleforce. Confidential platform, Force. Confidential Sites, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, ETL, Sandbox data loading, Eclipse IDE Plug-in

Sr. SFDC Developer/Admin

Responsibilities:

• Interacted with various business user groups for gathering the requirements for salesforce. Confidential CRM implementation.
• Customized objects and fields using master detail relationship, look up relationship depending on the requirements.
• Created page layouts, validation rules and workflow rules.
• Worked on Salesforce Lead management, Accounts and Contact management system.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex triggers, API integration for various functional needs in the application using the Eclipse IDE.
• Developed Visual Force Pages and used standard, Custom Controllers and controller extension Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like MVG applets, pick lists, Applets, Views, various Navigation methods.
• Performed data migration from Siebel CRM to Salesforce. Confidential .
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Worked On Data Migration From Databases To Salesforce Using Apex Data Loader.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Proficient experience of Salesforce SOQL and SOSL.

Environment: Saleforce. Confidential platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce. Confidential Data Loader, HTML, Web Services, WSDL, SOAP, Sandbox and production environment.

Sr. SFDC Developer

Responsibilities:

• Created detailed data mapping document for integrating various systems with Salesforce. Confidential .
• Worked as Salesforce admin support governing user account creation, personal information setup, password reset, Roles & Profile creation, user group creation, updating company profile, Network access setup.
• Involved in setting up field level access for each custom object created based on the user's role within the organization.
• Developed various Custom objects, Tabs, Entity - Relationship data model, validation rules, Components.
• Involved in the Data Transformation and Data Cleaning activities while transferring the data to the external system using Informatics on Demand.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Involved in field & page layout customization for the standard objects like Account, Contact, and Leads.
• Worked with field & page layout customization for the standard objects like Account, contact, Leads.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Involved in security levels and privileges by customizing Salesforce. Confidential Profiles and Roles.
• Involved in customizing custom objects, tabs, fields, page layout as per the business need.
• Integrated Email with Salesforce. Confidential for mass E-mail management and designed various custom E-mail templates.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.

Environment: Force. Confidential, Apex, Data Loader, Import Wizard, Eclipse IDE, Triggers, Custom objects, Layout, SOSL, SOQL (Salesforce Object Query Language).

SFDC Admin

Responsibilities:

• Worked as Salesforce admin support governing user account creation, personal information setup, password reset, Roles & Profile creation, user group creation, updating company profile, Network access setup.
• Involved in setting up field level access for each custom object created based on the user’s role within the organization.
• Worked with field & page layout customization for the standard objects like Account, contact, Leads.
• Involved in customizing custom objects, tabs, fields, page layout as per the business need.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Involved in security levels and privileges by customizing Salesforce. Confidential Profiles and Roles.
• Used the sandbox for testing and migrated the deployment instance after testing.

Environment: Saleforce. Confidential platform, Force. Confidential Sites, Apex, Visual Force (Pages, Component &Controllers), Pages, Data Loader, Workflow & Approvals, Reports, CustomObjects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse

Java Programmer

Responsibilities:

• Involved in development of framework APIs to integrate with third party commercial product DOC1.
• Developed components of Medicaid web application using Java, EJB, JSP, Struts/tiles, Java Script, Flex, DHTML and HTML.
• Followed agile methodology process, with iterative development lifecycle process of bi-weekly code delivery.
• Implemented GUI to the application using standard JSF components.
• Used DOM & SAX parsers for XML parsing. Developed GUIs using Swing.
• Configured Enterprise Service Bus (ESB), Created JMS resources to facilitate communication between components deployed on WebSphere Application Servers and Used MQ Series messaging coded through the JMS interface.
• Develop code for JSP/Servlets using Eclipse in MVC design Pattern using Struts Frame work.
• Java Web Services Developer Pack’s SOAP/SAAJ API has been used to invoke the Web Services deployed on the WebSphere Application Server.
• Implemented Business Logic using Stateless Session Beans and EJB Timers.
• Client side development using JSF, JSP, Custom Tag Libraries, AJAX, DOJO, JavaScript, HTML and CSS.
• Used Design Patterns like Singleton, Abstract Factory, Factory Method and DAO.
• Involved in the development of Functions, Triggers and Stored Procedures for PL/SQL and SQL Server backend implementation.
• Participated in design and implementation of Relational Data Model for the DOC1 module subsystem and Stored Procedures and Packages.
• Developed unit tests using JUnit.
• Used ANT build script to clean, compile, create and deploy war and ear files for deployment.
• Used ClearCase for version control.

Environment: Java 5, J2EE, J2SE5, Struts, Agile, JSP, JSF, EJB 3, Java Script, Swing, Eclipse, UML, JUnit, DHTML, Adobe Flex, Doc1, ANT, IBM WebSphere 6.0, Web Services, ClearCase, Oracle 9i, Windows XP.