SUMMARY:

• Over 8+ years of overall professional IT experience with 5+ years in Salesforce.com CRM Application Designing, Development, Testing and Implementation Platform both as Administrator and Developer. .
• Certified SFDC Developer (DEV 401) & (ADM 201).
• Experience in developing customized applications on force.com platform using Apex classes and Triggers, Visual Force, Web Services API, Force.com IDE, SOQL, SOSL, SOAP based Web Services.
• Experience in Salesforce.com administration including creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Tasks and Actions.
• Extensively worked on Salesforce .com customization using the Classes, Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API.
• Explicitly worked on custom objects, custom fields, Pick - lists, page layouts, Workflow Alerts and Actions, Approval Process, Validation Rules.
• Used tools like - Developer console, Force.com IDE and Eclipse IDE Force.com plug-in for developing Apex classes, Visual force pages, Triggers and creating Objects, Fields and data tools like Data Loader for data import and export operations.
• Good experience in Integrating Salesforce.com with other internal/external applications using SOAP and REST based web services.
• Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales and Service Clouds
• Experience in working with Force.com IDE, data migration and updates through the tool App Exchange Data Loader in Salesforce.com.
• Strong hands-on experience on web technologies like Java, J2EE, EJB, Hibernate and spring, ANT, JSP, Servlets, JDBC, Web Services, Struts, JavaScript, XML.
• Administration experience on CRM Applications like Data Exports Imports, Application Support, Security Administration, Maintenance, and User Security Management.

TECHNICAL SKILLS:

Platform: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in

Languages: Java, C, XML, HTML5, SQL, JavaScript

Database: Oracle 10g/9i, MS SQLServer 2005/2000, UDB DB2, MySQL, MS Access 2007/2000

J2EE Technologies: JSP2.0, JSF, JNDI, Servlets, JDBC, EJB, Java Beans, AWT, Swings

Version Control Tools: VSS, CVS, WinCVS, Rational ClearCase, Subversion.

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

Salesforce Developer/Administrator

• Involved in Salesforce .com Application Setup activities and customized the apps to match the functional needs of the organization.
• Closely worked with other SalesForce .com consultants while implementing the solutions for the needs of organization.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Create workflow rules, approval processes, email templates, and assignment rules.
• Generate reports and dashboards based on the user requirements.
• Translation from English to other languages (like Spanish) using Translation Workbench.
• Deploy the components from sandbox to production environment using Change Sets.
• Schedule the Apex Classes to send email alerts on daily/weekly basis.
• Perform Data Export on weekly basis for data backup.
• Refresh the sandbox after every major release to maintain the consistency.
• Worked on Service Cloud and Sales Cloud implementations in two different projects.
• Integrated Apex with External services in JAVA using Rest API.
• Worked in developing various Apex classes, components, and Visual Force.
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Worked with Dynamic Apex to access Objects and Field values based on user inputs, execute dynamic SOQL .

Confidential, El Segundo, CA

Salesforce Developer/Administrator

• Performed the roles of administrator, developer & Analyst and deployed Salesforce .com for Sales & Marketing departments.
• Worked closely with business partners to realize the full capabilities of Salesforce .com CRM.
• Involved in Salesforce .com Application Setup activities and customized the apps to match the functional needs of the organization
• Worked with various Salesforce .com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities
• Developed various Custom Objects, Tabs, Entity-Relationship data-model, validation rules, Components and Visual force Pages
• Review Data Model& provide inputs to the data architect
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Also created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic
• Created Email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Created templates using CSS, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Implemented Salesforce .com web services client using Salesforce web services API, XML and partner WSDL.
• Exported data from the legacy system and imported into SFDC through Apex data loader.
• Uploading of fresh leads, contacts, accounts, tasks, opportunities, referrals, etc. through mass update via Informatica cloud.
• Created detailed data mapping document for integrating various systems with Salesforce .com.
• Used the sandbox for testing and migrated the code to the deployment instance after testing .

Confidential, Irvine, CA

Salesforce Developer/Administrator

• Involved in business requirement gathering, analyzing the requirement, documenting the requirements.
• Closely worked with SalesForce .com consultants while implementing the solutions for the needs of organization.
• Designed Custom application interface using Visual force API and Apex.
• Designed, developed and deployed the custom objects, page layouts, custom tabs, components, Visual force pages, apex classes to meet the needs of the application.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement the business logic.
• Involved in developing Salesforce Lightning Apps, Components.
• Used Force.com Eclipse IDE plug to develop the classes and triggers.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Using Apex Data Loader mapped data sources and loaded data into Call Center application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Coded APEX triggers and s-controls, created rule based automated workflows.
• Created Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Hands on experience on Sales force lightning for Customizing Reports and Dashboards for business use.
• Created email templates and inbound emails using visual force for clients and customers.
• Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the user hierarchy.
• Implementation of data loader framework using Salesforce Apex API.

Confidential

Salesforce Developer/Java Developer

• Requirements gathering and doing configuration and customization according to business requirement.
• Worked on preparing Technical Design Document for Salesforce Applications.
• Designed and developed interactive static HTML screens as screen level prototype, JavaScript for client side validation and used Cascading Style Sheet (CSS).
• Created browser-based UI using HTML, JavaScript, AJAX components.
• Designed the HTML's for Claims, History and Payment Modules.
• Created JavaScript for client side validations.
• Developed Business Logic and Interfacing components using Business Objects, XML, and JDBC.
• Analyzed the requirements based on business data and user requirements.
• Implemented the modules using Model View Controller (MVC) design pattern
• Developed GUI related changes using JSP, HTML and client validations using Java script.
• Deployed the application on Tomcat server at client locations .