SUMMARY:

• 8 years of IT experience with Five years experience in salesforce. Confidential (SFDC) CRM platform as an administrator and developer.
• Proficiency in administrative tasks like creating profiles, roles, users, email services, Approvals, Workflows, Reports, Dashboards, Forecasts, Developed Formula fields, Work Flow rules, Validation rules.
• Experience in Administration, SFDC Configuration, Implementation and Support of Sales force CRM and SFDC instances.
• Extensive work experience on designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, Snapshots, Dashboards.
• Strong working experience with various salesforce. Confidential standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and Dashboards.
• Extensive experience in developing APEX classes, Triggers, Visual force pages, Controllers, writing Workflows, Integration and Force. Confidential API.
• Experience in working with Force. Confidential IDE, data migration and updates through the tool App Exchange Data Loader in Salesforce. Confidential (SFDC)
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Hands on experience in querying salesforce. Confidential database using SOQL & SOSL queries using Force. Confidential Explorer.
• Implemented Integration of Dell Boomi Atmosphere into Salesforce. Confidential Platform.
• Experience in working on Sales Cloud as well as Service Cloud. Good knowledge in writing test classes before deploying into production.
• Experience in analyzing, designing, implementing, integrating and testing of Java/J2EE based enterprise applications SDLC - Waterfall and Agile Methodologies .
• Excellent understanding of OOPS concepts and Design Patterns such as Model View Controller (MVC), Data Transfer Object (DTO), Data Access Object (DAO ).
• Integrated SAP PI with Salesforce. Confidential (SFDC) using the enterprise WSDL.
• Hands on Experience on IBM Web sphere, Kettle, Cast Iron Jitter Bit, Applications.
• Experience in implementing web and enterprise applications using Core Java, Servlets, JSP, JDBC, SQL, PL/SQL, HTML, CSS, JavaScript, jQuery, Ajax, MySQL, and Oracle on Windows operating system.
• Integrated Microsoft .NET Framework assembly into Microsoft Dynamics AX.
• Design and Coded Application Components in an Agile Environment utilizing JIRA, Comind,Greenhopper,Confluence.
• Proven ability to lead, manage and deliver projects on time and on budget, with a can-do attitude.
• Ability to adapt and learn quickly, Self Motivated and a Team Player.

TECHNICAL SKILLS:

Sales Force Tech: APEX Language, SOQL, SOSL, APEX Trigger, APEX Classes, APEX Web Services, Visual Force (Pages, Components & Controllers), APEX data loader, S-Controls, Force. Confidential APEX Explorer, AJAX, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force. Confidential Eclipse IDE Plug-in.CRM (Oracle, Clarify)

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, AppExchange Package & Custom Application and Sandbox Data Loading.

Force. Confidential Tools: Apex Data Loader, ETL Data Extraction, Force. Confidential Apex Explorer, Force. Confidential Migration Tool, Force. Confidential Excel Connector and Force. Confidential Eclipse IDE Plug-in.

Programming Languages: JDK 1.2,1.3,1.4,1.5,1.6, C, C++, SQL, PL/SQL, VB, UML, SQL and PL/SQL.

Java/J2EE/web Technologies: Servlets, J2EE, JSP, JDBC, Applet, Java Script, XML, HTML, DHTML, Shell Scripts and Web service

Platforms: Windows NT / 2000 / XP Pro / Vista, Windows 2003 / 2008.

UML Tools: Rational Rose Enterprise

IDE: Eclipse 3.3,3.4,3.5

HTML Editors: Adobe Dreamweaver CS 5.5

J2EE MVC Frameworks: Struts 1.1, 1.2, 1.3.8, Spring 3, JSF 1.2, 2

WORK EXPERIENCE:

Confidential, Harrisburg, PA

SalesForce Developer

Responsibilities:

• Development of partner portal and customer portal.
• Development of workflows, assignment rules, auto response rules, escalation rules.
• Developing and enhancing sales force's out of the box functionality called knowledge management involving articles etc.
• Merging of records from those different sales force objects and displaying on the visual force page as a single list with the same look and feel and sorting functionality as that of standard list view pages. User should see records in the list view as per their visibility and accessibility.
• Programmatically calculating sharing settings of records of objects using share objects, batch apex and apex sharing reasons.
• Involvement in Integration with external legacy System.
• Developing Reports Using Conga Merge app exchange tool.
• Responsible for designing system test cases.
• Integrated Dell Boomi Environment in Salesforce. Confidential
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Developed dynamic salesforce. Confidential Visual Force pages using Apex and AJAX tool kit.
• Involved in the development like creation of objects, profiles, sharing rules, roles, triggers, validation rules, workflow rules, S-control, Apex classes.
• Integrate SAP PI with Salesforce. Confidential (SFDC) .
• Data migration from one org to other.
• Design and implementation Microsoft Dynamics CRM.
• Implementing Outlook integration.
• Deployment of code from one org to other by using change sets, eclipse.
• Implementation of flow in sales force.

Environment: SaleForce. Confidential platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, APPTUS, Subversion, S-Controls, Salesforce. Confidential Custom Objects, Workflows, Reports, Eclipse, Force. Confidential Eclipse Plug-in, change sets,SalesForce. Confidential sandbox.

SalesForce Administrator/ Developer

Responsibilities:

• Documented and shared the requirements with SalesForce. Confidential consultants for further implementation.
• Closely worked with SalesForce. Confidential consultants while implementing the solutions for the needs of organization.
• Involved in administering, configuring, maintaining Salesforce. Confidential application user profiles, roles, Permissions, generating security tokens, validation Rule, upgrade installation.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Customized tabs for among different business users groups and business centers.
• Integrated Dell Boomi in SaaS Environment.
• Create various profiles and configured the permissions based on the organizational hierarchy requirements.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Developed APEX Classes & Triggers and linked them to manage the workflows developed in the system.
• Developed S-controls to manage sales plan call sheets within Salesforce, capturing prep data and call activity.
• Implemented Microsoft Dynamics CRM.
• Developed various Custom Reports and deployed them for different business user levels.
• Provided the training to the internal business users to use the application and develop their own custom reports.
• Integrate SAP PI with Salesforce. Confidential (SFDC) using the enterprise WSDL.
• Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users.
• Involved with Salesforce. Confidential Premier Support and handled the support cases with the help salesforce. Confidential support.
• Administrated and monitored the company’s Salesforce CRM application.

Environment: SalesForce. Confidential Platform, S-Controls, Salesforce. Confidential Custom Objects, HTML, Java Script, Workflows, Reports, Eclipse, Force. Confidential Eclipse Plug-in, SalesForce. Confidential sandbox.

SalesForce Admin & Developer

Responsibilities:

• Worked on various salesforce. Confidential Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller & Extension Classes to support VisualForce pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Worked on force. Confidential sites.
• Integrated and Implemented Dell Boomi Environment into Salesforce. Confidential .
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Design and implemented Microsoft Dynamics CRM.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Integrated SAP PI with SaaS Environment.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Participated in the training sessions provided by the Salesforce team.

Environment: Saleforce. Confidential platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Saledforce. Confidential Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, SFDC Sandbox, Eclipse IDE Plug-in, Windows 7.

Sales Force Developer

Responsibilities:

• Administered and Monitered the company's Salesforce CRM Applications.
• Created the workflows for Automated lead routing, lead escalation and email alert.
• Created Profiles, Roles based on Organizationroles hierarachy and implemented Record Level and Filed Level Security and Configured their sharing settings.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Developed and Customizing salesforce. Confidential application based on the user needs.
• Implemented Microsoft Dynamics CRM.
• Developed field & page layout customization for the standard objects like Account, contact, Leads.
• Maintained and gave permissions to communication templates based on Profiles.
• Performed Data Analysis and migrated data from SQL Server database to sales force.
• Involved in Accounts Merging, maintaining Public Groups.
• Implemented DellBoomi Integration.
• Created Reports and Dashboards as per the customer requirements.
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Worked with senior team members to analyze of each product and its competitor, to integrate new product, and optimize existing products.Imported accounts and contacts data through Import Wizard.
• Build the organization's role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization's hierarchy.
• Integration of SFDC with SAP ECC using SAP PI 7.1.
• Performing the Risk Analysis and Cost Assessment for the Project implementation.
• Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.
• Worked on various salesforce. Confidential standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Create Custom Data Driven E-commerce Applications using ASP.NET,JavaScript (pure & jQuery), CSS, HTML, Web Services,

Environment: Saleforce. Confidential platform, Force. Confidential API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Visual Force, Salesforce. Confidential Data Loader, Security Controls, HTML, Java Script, Sandbox, Eclipse IDE Plug-in, Perforce for force. Confidential .

Java/J2EE Developer

Responsibilities:

• Used the Model View Controller (MVC) architecture to decouple the business logic and data.
• Used UML and Rational Rose suite for designing the System.
• Used the DAO Pattern and J2EE framework facilitated the integration and deployment of DAO, Servlets, JSP and XML.
• Used the Spring Framework for Customer authentication services.
• Implemented JSF applications for login, logout, locale settings, profile administration, account transactions and layout customization.
• Developed and deployed EJB2.0 bean components.
• Developed a client side tool in Flex to provide users with investment statistics.
• Implemented proprietary login handler for Identity and Access management.
• Configured the deployment descriptors in Hibernate to achieve object relational mapping.
• Used SQL Server 2005 as the back end and wrote SQL queries and stored procedures.
• Implemented system-wide Email Notification for important changes.
• Implemented automatic/dynamic text filing support using Ajax/JSF components.
• Used UNIX shell scripts to automate build processes.
• Provided production support for any unexpected problems in the application
• Performed Integration, unit testing, system testing and stress testing for all the phases of project.
• Used CVS for version control and Log4j for logging.

Environment: JSP, Servlets, Spring MVC, EJB 2.0, JSF, Hibernate, UML, XLST, XML, HTML, AJAX, JBoss, JDBC, SQL Server 2005, JavaScript, Apache Tomcat 6.0, Rational Rose 2003, UNIX, JUnit, Log4J, CVS.

Java/J2EE Developer

Responsibilities:

• Worked directly with user groups in analyzing and specifying business requirements for the design and development of project.
• Designed application with UML (Unified Modeling Language).
• Developed application based on SDLC (Software Development Life Cycle).
• Developed complete Web tier of the application with struts framework.
• Developed Session Façade with Stateless Session bean.
• Actively involved in configuring the Application Server and deployed all the modules like Web modules and Business modules.
• Created user-friendly GUI interface and Web pages using HTML, JSP.
• Developed the Front-End JSP and HTML.
• Developed JSP's, Java Beans and Servlets to interact with Data Base.
• Extensively used JavaScript for client side validations.
• Used XML parsers to parse and fetch information from XML templates.
• Performed Unit Testing of all Modules.

Environment: Java, J2EE, JSP, Servlet, JDBC, SQL, Java script, HTML, Struts, CSS, Oracle, XML, Tomcat.