SUMMARY:

• Around 6 years of total IT experience including over 4+ years of Force.com Development experience.
• Expertise in Customization, Security Access, Data management (conversion/loading) in Force.com, Sales and Service cloud.
• Worked on various consoles like Service cloud and Sales console as per the Client requirements.
• Experienced in customizing standard objects Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Experience in designing of custom objects, custom fields, Picklist, role based page layouts, Validation Rules.
• Extensive experience using Salesforce.com Administration and Creating Roles, Campaign Management, Profiles, Page Layouts, Workflow Alerts and Actions, and Approval Workflows.
• Experienced in analyzing requirements and implementing them using Salesforce relationships by establishing Master - Detail, Lookup and Junction objects relationships.
• Validate Salesforce.com - sales, service and community including salesforce1 (mobile)
• Expertise in designing Workflow Alerts and Actions, Approval Processes, Custom Reports types, Report Extractions to various formats and Dashboards, Snapshots.
• Implemented Wave Analytics, created datasets, dashboards and apps for Opportunity, Accounts and Cases.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Experience in SFDC Administration, Deployment, Reports, Dashboards, Data Management. Knowledge on Apps - Web2Lead, Email2Case, Chatter.
• Worked on translating several Visualforce pages to lightning framework.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com.
• Experience in SalesForce.com Apex Classes, Apex triggers, Visual force, Force.com API, complex SOQL&SOSL queries,, DML statements, S objects and Governor Limits
• Proficiency in Object Oriented Languages like C#, C++, Java and web technologies like HTML, XML, CSS, jQuery and JavaScript.
• Extensively worked on Salesforce.com Sandbox and production environments including creating Sandboxes and refreshing it time to time. Deployment between Production and Sandboxes using Eclipse, Force.com Migration Tool and Change set.
• Experience using and managing access to source control systems like GitHub and Bit bucket.
• Good experience in interacting with Customers, Presentations & conducting application demos. Good analytical, verbal, written communication and interpersonal skills.
• Have good knowledge on ETL technology, with focus on data designing, data extraction and data loading using required transformations.

TECHNICAL SKILLS:

Salesforce.com: Apex Language, Apex Trigger, Apex Scheduler, Apex Classes/Controllers Batch Jobs & Visual force (Page, Component & Controllers), Lightning Components, Salesforce1.

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Dashboards, Custom Objects, Data Loader, Integration, Migration, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading, Force.com IDE, Eclipse, SOQL, SOSL, S-Control, Wave Analytics.

Databases: Oracle 11g/10g/9i/8i, SQL Server 2008/2005

Tools: Eclipse, Force.com Explorer, Apex Data Loader, Apache ANT

Web Technologies: HTML, Java Script, jQuery, XML, CSS, Bootstrap, VF, SOAP/REST

Methodologies: Agile, Waterfall, Scrum

PROFESSIONAL EXPERIENCE:

Confidential, New Jersey

Salesforce Developer

Responsibilities:

• Performed the roles of Salesforce.com Developer and Administrator in the organization.
• Created custom objects, tabs, fields, page layout as per business requirements.
• Hands on experience on Sales force Lightning for Customizing Reports and Dashboards for business use.
• Skillfully utilized Lightning Connect to get real-time data from external system by using external objects in Sales force..
• Developed Triggers, Visual force pages/controllers, Workflows, Validation rules and Formulas.
• Used Salesforce WSDL to integrate with other applications, and use Rest API to make inbound and outbound calls.
• Involved in developing automated e-mail service.
• Developed UI using HTML, JavaScript, AngularJS, CSS and JSP.
• Developed Custom VF pages and Apex classes and have also written various visual force email templates and Implemented Bootstrap Frame work for Custom VF Pages for Optimization
• Implemented SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Experience in building Reports and Dashboards using Wave Analytics.
• Migrate existing data from legacy systems, in and outbound using Data Loader and Web Services
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Utilized Sales force’s WSDL to integrate S alesforce with applications .
• Created Profiles and Roles and performed security and sharing settings to them.
• Developed new Reports & Dashboards.
• Experience with Version Controlling of Code through BitBucket and GITHUB

Environment: Force.com platform, Apex Classes, Triggers, Data Loader, HTML, Workflow & Approvals, Reports, SOQL, SOSL, Custom Objects, Custom Tabs, Email Services, Security Controls, Apex language, Visual Force (Pages, Component & Controllers),Salesforce Lightning Components, Salesforce1, Wave Analytics, Java Script, Angular JS, Bootstrap, Eclipse IDE Plug-in, Windows XP.

Confidential, OH

Salesforce Developer/ Admin

Responsibilities:

• Requirements gathering and doing configuration and customization according to business requirement.
• Worked on preparing Technical Design Document, Worked on Agile methodology.
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Responsible for weekly and monthly data export, updates & backup for the organization.
• Working with sales cloud process.
• Performed Administrative activities using Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Creating Report Types, Reports and Dashboards.
• Creating Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.
• Experience with the integrating SFDC and App Exchange partners such as MARKETO, CPQ/APPTUS.
• Configuring Price Quotes using BigMachines CPQ by triggering complex approval process.
• Created a new login to identify any MARKETO modifications to Lead and Contact records within Salesforce.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Experience working with Force.com IDE, Workbench, and Developer Console.

Environment:: Salesforce.com platform, Apex Language, Visualforce Pages, Data Loader, Workflow & Approvals, Email Services, Reports, Dashboards, Custom Objects, Custom Tabs, Security Controls, CPQ/BigMachines, Eclipse IDE Plug-in, Salesforce Sandbox, HTML, Java Script.

Confidential, East Hanover, NJ

Salesforce Developer

Responsibilities:

• Developed Apex coding which includes Triggers, classes for custom controllers and controller extensions, schedulable apex classes, batch apex etc., according to the functional needs of the application.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, actions, Auto-Response Rules, Page layouts, mini page layouts, search layouts, custom Components, custom compositions, and custom reports to suit to the needs of the application.
• Created several workflows by defining rules, approval processes and related actions.
• Wrote several SOQL & SOSL queries in the apex coding with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish Many to Many relationships among objects.
• Worked on the Eclipse IDE with Force.com plug-in environment for writing Business logic in Apex Programming Language, testing and deploying.
• Worked on Force.com Explorer for querying Salesforce database using SOQL &SOSL queries and Data Loader for data migration, insert, update, and bulk import or export of data.
• Created different types of Custom Reports for standard objects as well as custom objects to give complete details regarding Customer (Account) Orders, Renewal Forecasting, and Customer Balance Report with Multi-Currency support.

Environment: Salesforce.com platform, Visualforce (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Eclipse IDE, Subversion.

Confidential, Washington, DC

Salesforce Consultant

Responsibilities:

• Requirements gathering and doing configuration and customization according to business requirement.
• Worked on preparing Technical Design Document.
• Designed and developed interactive static HTML screens as screen level prototype, JavaScript for client side validation and used Cascading Style Sheet (CSS).
• Created browser-based UI using HTML, JavaScript, AJAX components.
• Designed the HTML's for Claims, History and Payment Modules.
• Created JavaScript for client side validations.
• Developed Business Logic and Interfacing components using Business Objects, XML, and JDBC.
• Used AJAX, JSON to send request to the server to check the functionality of the website.
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Performed Administrative activities using Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Creating Report Types, Reports and Dashboards.

Environment: Force.com platform, Visual Force Pages, Apex Language, Data Loader, HTML, CSS, AJAX, JSON, JavaScript, Workflow & Approvals, Eclipse IDE Plug-in.