SUMMARY:

• More than 6 years of IT experience with around 5+ years of experience in Salesforce Technology and 1.5 years in Java, J2EE technology.
• Worked closely with Business Users to enable business process using SFDC.
• Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Excellent work ethics, self - motivated and capable of rapidly learning new technologies and processes and successfully applying them to projects and operations.
• Experience in SFDC Implementation Support: Understand customer business needs and configure SFDC per requirements.
• Exclusively worked on Salesforce CRM technology.
• Experience in all phases of SDLC with expertise in Requirement Gathering, Analysis, Designing, Development and Testing.
• Worked as Techno Functional Lead and successfully delivered multiple projects.
• Experience in SFDC Integration using Web Service from an external system.
• Experience in developing complex Apex classes, Visualforce pages, Apex Triggers, SOQL , SOSL.
• Experience in creating user roles, user profiles, public groups, and implemented role hierarchies, sharing rules, field and record level permissions, build custom apps, objects, formula fields.
• Proficiency in administrative tasks like creating profiles, roles, users, page layouts, email services, Approvals, Workflows, Reports, Dashboards, Tasks, objects, formula fields, sharing rules.
• Experience with the systems development life cycle and ability to produce reusable code with cleanly maintained documentation.
• Experience in configuring MS Outlook to integrate with Salesforce.
• Provided administration support for integrating Salesforce with external systems and other CRM applications like Oracle Right Now for master data synchronization.
• Experience in data migration from Excel, MS outlook and Legacy Systems using Data Loader, Import Wizard.
• Experience in creating the Lightning components and Lightning applications.
• Worked on various migration (ETL) tasks from legacy CRM systems into new Salesforce.com orgs for enterprise clients.
• Experience in creating Process builder processes and visual cloud flows in Salesforce.
• Have worked on Performance Tuning for Visualforce Pages using JavaScript and jQuery .
• Experience in handling apex codes within governor limits.
• Experience in designing data model, writing stored procedures, functions, triggers, DDL, DML SQL queries.
• Well versed in analyzing CRM business processes that include Forecasting, Campaign management, Lead Management, Role Hierarchy, Territory Management, Order Management, Account Management, Case Management and merging management in a multi-tier environment and ability to design and implement new processes.
• Strong Salesforce.com development and implementation experience with end-to-end knowledge on Requirement Analysis, Business Processes and methodologies. Very detail oriented professional with focus on Business Impact, Project deadlines, minimizing risks and efficient delivery.
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Apex Web Service, Visualforce Pages, Visualforce Component and Controllers, Salesforce1, Salesforce Communities, Chatter, SOQL, SOSL

Force.com Tools: Force.com Eclipse IDE, Apex Data Loader, Force.com Apex Explorer, Force.com Migration Tool

Integration Tools: Jitterbit, Informatica

Languages: C, C++, Java, Apex, Visualforce

Web Technologies: HTML, XHTML, CSS, XML, Java Script, JQuery

IDE and Editors: Eclipse, Force.com Eclipse IDE, Workbench, DocuSign Integration.

PROFESSIONAL EXPERIENCE:

Sr. Salesforce Developer

Confidential,Louisville, KY

• Involved in Design, development, planning, testing and integration of Salesforce Cloud services, data and accounts.
• Created custom objects, triggers, validation rules to help track internal help desk cases, customize campaign budgeting and lead qualification.
• Created custom controllers implementing complex code for retrieval from Salesforce to Visual Force pages.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used Force.com Eclipse IDE plug in to develop the classes and triggers.
• Customized standard sales force objects like Accounts, Contacts, case management and solutions.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Used SalesForce.com Ajax Toolkit to make asynchronous calls to the SFDC data store for optimizing data retrieval speeds.
• Created various reports and setup report folders to authenticate users based on their profiles (permissions).
• Implemented complex approval processes to ensure proper authorization in the high-stakes environment of capital management.
• Managed users, hierarchical roles, profiles, security controls and territory management.

Environment: APEX, JavaScript, Web services, WSDL, SOSL, SOQL, Force.com IDE, Import Wizard, Data Loader, XML, Java servlets, Visual Force Pages, Workflows, Ajax toolkit.

Salesforce Developer

Confidential,Des Moines,IA

• Interacted with various business user groups for gathering the requirements for Salesforce interface development and documented the Business and Software Requirements.
• Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like VisualForce, Force.com API, and Web Services.
• Used Salesforce Automation (SFA) for Sales Lead Management, Opportunity Management, Account and Contact Management, Data Quality Management, and Approvals and Workflow.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs.
• Designed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and VisualForce pages as user interface.
• Developed the Apex classes, VisualForce pages, Batch Apex, Triggers as part of the Product Return in on time Application.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and VisualForce Pages.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, filed updates to implement business logic.
• Customized email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Designed and Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Created various Reports and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.

Environment: APEX, JavaScript, Web services, WSDL, SOSL, SOQL, Force.com IDE, Import Wizard, Data Loader, XML, Java servlets, Visual Force Pages, Workflows, Ajax toolkit.

Salesforce Admin/Developer

Confidential,Phoenix, AZ

• Closely worked with SalesForce.com consultants while implementing solutions for the requirements.
• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.
• Customized tabs for different business users groups and business centers.
• Implemented various Custom Reports and deployed them for different business user levels.
• Created Custom Objects, defined lookup and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: SaleForce.com platform, Sales cloud, JavaScript, HTML, Apex, Visual Force, Apex Explorer, SOQL, SOSL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, Security controls, Reports, VisualForce Controllers, Workflow and Approvals and Eclipse IDE, MS Visio, Microsoft Excel, MS Project, Rational Clear case, UML, Oracle 10g, Quality Centre.

Salesforce Developer

Confidential,Denver,CO

• Designed and implemented visual force pages for different needs in the function.
• Interacted with Business users for requirements gathering, analysis and development.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and tasks
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Developed several Custom Reports & Dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Created Workflow rules and defined related tasks, email alerts, and field updates.

Environment: Saleforce.com CRM, Force.com platform, Apex Classes, Chatter, Visual Force Pages, Controllers, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE, WSDL, HTML, CSS, Java Script

Salesforce Administrator

Confidential

• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Maintain screen layouts, fields, business rules (validations and workflow) in Salesforce to support business requirements.
• Developed various Custom Reports and deployed them for different business user levels.
• Supported the data migration activities for migrating the data from various business centers and business center users with the support of Saleforce.com.
• Manage Salesforce users, roles, and profiles in the organization, Seek feedback, and improve workflow processes.

Environment: Salesforce.com, Force.com Platform, Salesforce Enterprise Edition, Apex, Visualforce, SOQL, SOSL.

Java Developer

Confidential

• Involved in designed and development of web interface using JSP, Servlets, JavaScript and JDBC for administering and managing users and clients.
• Involved in the implementation of Secondary Level Caching in Hibernate using Ehcache and created the Action classes, Action Forms Beans, Validators using Struts Framework.
• Involved in the development of Presentation layer using JSP, HTML, and CSS and used Struts framework.
• Involved in the complete development, testing and maintenance process of the application.
• Responsible for gathering the requirements doing the analysis and formulating the requirements specifications with the consistent inputs/requirements.

Environment: Java, JSP, Struts, XML, WebSphere, Log4j, JDBC, CSS, JavaScript and Subversion