PROFESSIONAL SUMMARY:

• Over 11 years of IT experience including 9 years of Quality Assurance testing activities.
• Solid experience in set up test environment, test procedure, test techniques, test resource and document management.
• An effective leader with proven abilities in analyzing project developments documents to prepare test artifacts, resource scheduling, task management, change management, defect management and resolution of concerns related with different level of documents.
• Proficient in writing test strategy, test plans, test cases, test scripts, review test documents, traceability matrix, daily status report of each members, defect tracking and resolution, status reporting to client and PM.
• Experience with Product Release process.
• An effective communicator with excellent communication, analytical, team management and problem solving skills.
• Certified Salesforce Administrator Cert No# 16896467

TECHNICAL SKILLS:

Platforms: Force.com, Windows Suites, VMware, Windows Server SBS / / 2008 R2

Software: HP Quality Center/HP Load Runner 8.1, 9.1, 9.5, 11.0/ HP Quick Test Pro/UFT 8.2, 9.1, 10.0, Selenium IDE/WebDriver, Salesforce.com, CRM Fusion s Demand Tools & DupeBlocker, JIRA, Project, Microsoft Office 365, Visual Studio, Eclipse

Security: Firewalls, Norton, Symantec, McAfee, Ad - aware, Sophos

Servers: Microsoft Office SharePoint Server (MOSS), System Center Operations Manager (SCOM), System Center Virtual Machine Manager (SCVMM), System Center Data Protection Manager (SCDPM), SQL, Exchange, WDS, MDT, WSUS, DNS, DHCP, IIS, Hyper-V, AD DS

Languages: APEX, VisualForce, SOQL, SOSL, ExtJS, .NET - VB, JavaScript, HTML, CSS, SQL.

DevOps: CI by Mongo, Eclipse, GitHub, Jenkins

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Implementation Engineer

Environment: Salesforce.com Sales cloud, Selenium IDE and WebDriver, HP LoadRunner, JIRA, Agile Accelerator, Microsoft Office 365 suite, DevOps, Informatica, Facets, APTTUS

Responsibilities:

• Working as salesforce implementation expert leading both SFDC custom configurations and testing
• Responsible for overall order process flow integration and migration testing
• Work closely with business analysts and development team to understand business flow and logic then assist the development team configuring the CRM and/or building custom pages
• Led overall testing of the application which included custom objects, flows, VF pages and apex triggers
• Created and maintained an end to end QA test scope and scenarios
• Designed and developed a scalable automation framework using selenium suite for a comprehensive regression testing of the core functionalities to reduce test execution time and error.
• Led overall UAT testing assisting business users with functional process and collect feedback alongside business analyst
• Involved in early stage of product development and testing to ensure the progress and reducing bug discovery in upper sandboxes
• Work collaboratively with Dev, release to best practice of DevOps including continuous delivery of software releases to non-Prod environments for effective testing
• Execute various type of testing including UX, GUI, smoke, integration, negative, user management/security etc.
• Lead other QA members, assigning tasks, track progress and assist with best QA practices
• In-depth understanding of health insurance domain knowledge

Confidential, Washington, DC

Salesforce Quality Lead

Environment: Salesforce.com Sales cloud, Selenium IDE and WebDriver, HP LoadRunner, JIRA, Agile Accelerator, Microsoft Office 365 suite, DevOps

Responsibilities:

• Led overall quality assurance activities for 4 government sites successfully.
• Responsible for implementation of new CRM functionalities of vendor generation, applicant case life cycle, multiple registration processes to multiple business teams including integrations to multiple systems.
• Provided overall testing support on SFDC administration, development and release management best practices in a controlled agile framework.
• Coordinated and maintained a test framework which includes test planning of the project, test execution per sprint, daily bug review across multiple team members and business stakeholders.
• Designed and developed a scalable automation framework using selenium suite for a comprehensive regression testing of the core functionalities to reduce test execution time and error.
• Created UAT test strategy and led overall UAT testing effort along with business users.
• Implemented multiple test report to display defect trends and number of defects in each category per sprints.
• Enabled better team co-ordination by arranging work sessions to increase development/bug fixes.
• Introduced rapid development, testing and release to reduced overall development cycle duration.
• Work collaboratively with Dev, release to best practice of DevOps including continuous delivery of software releases to non-Prod environments for effective testing
• Played critical role in the scrum team to ensure day to day agile activities are aligned and reaches the velocity goal.
• Performed functional, automation for regression and HP load runner for performance measuring extensively.
• Execute various type of testing including UX, GUI, Smoke, Integration, Performance, Security and Data Migration Testing.

Confidential, Baltimore, MD

Lead Quality Assurance Analyst

Environment: SFDC sales cloud, TIBCO, Marketo, Banner SIS, JIRA, HP ALM, UFT, LoadRunner, Selenium Suite

Responsibilities:

• Managed and tasked with various quality assurance testing effort including manual for functional, automation for regression and performance testing to identify system bottlenecks and to fine-tune the system.
• Planned and implemented different type of tests from manual to automate to performance test.
• Organized test review/kick off meeting and presented the upcoming test planning details to the project team.
• Involved in analyzing and writing test plan in accordance with business requirements.
• Analyzed business requirements and system specification, design and implement test plan and assist fellow tester with executing test cases.
• Experience in executing SQL queries to view successful transactions of data and validating file submission of lead and student data from the database for migration validation.
• Provided periodic testing report which includes test cases that were executed, defect resolved, reopened, new defects to the project stakeholders/team members in phases.
• Responsible for manage and assign priorities to the QA analysts and set expectations and review progress.
• Worked closely with the business analyst team to understand business needs and compared with the development teams progress to ensure both Teams are in same page/path.
• Organized meetings between the business analyst and development team if any last moment changes requested by the business occurs.
• Managed the tractability between requirements and test cases.
• Provided guidance to perform cross browser and operating systems test to ensure product is compatible with different browser.

Confidential, Skillman, NJ

Performance Engineer Specialist

Environment: SAP, HP Load Runner 8.1

Responsibilities:

• Worked with the technical team to plan the performance test and determine all testing environment requirements.
• Executed manual test cases to understand the transaction flow and completing the SAP transaction.
• Responsible for find/create valid test data to execute SAP transaction.
• Responsible for design, build and test Load Runner scripts, scenarios.
• Coordinate & document detailed steps for manual performance testing effort.
• Simulate production like volume with accurate work load and Vuser.
• Execute the performance/volume/load test through HP load runner controller then interpret results.
• Monitor the system, run trace for transactions and analyze the queries that encounter issue.

Confidential, New York, NY

Software Performance Engineer

Environment: HP Load Runner 8.1, HP Mercury, HP QTP 8.2

Responsibilities:

• Analyzed complex business scenarios and prepared performance test environment.
• Performed manual testing and setting up environment for functional, regression testing, load, stress, volume testing.
• Created automation test plan according business needs and regression cycle of the siebel and sharepoint applications.
• Executed test cases to find the high priority functionalities and document them for performance testing.
• Responsible for planning the performance testing with scope and approach and business needs.
• Used HP Load Runner 8.1 extensively to create maintains update and running performance, load, and stress testing script.
• Manually performed correlation to capture dynamic value using Virtual User generator.
• Responsible for using Mercury/HP performance center to execute/maintain multiple test phases and performing multiple Load/Stress/Performance/Operations/reliability testing.

Confidential, Long Island, NY

Automation Engineer

Environment: HP Quality Center, Mercury, HP QTP 8.2, Websphere Application Server 6.1

Responsibilities:

• Analyzed the comprehensive business requirements and functional specs to develop the test plan and set up test environment.
• Analyzed requirement and functional specs to ensure correct test conditions and appropriate test strategy covers the entire software end to end.
• Developed test cases based on business and functional requirement for manual black box testing of the websphere application server.
• Created necessary test data, stored and modify them in the share folders.
• Developed test scripts and perform regression testing using mercury suites automation tool Quick Test Pro.
• Analyzed the script and modify, debug, enhance to broaden up the scope of automated testing.
• Created VB library for reusable script.
• Performed descriptive programming for hand-coding the scripts extensively and log defects using suites/ HP Quality Center.

Confidential, New York, NY

Quality Assurance Analyst

Environment: DB2, HP QTP 8.2, Test Director, IBM DB2

Responsibilities:

• Analyzed comprehensive web site functionality for quality risks.
• Developing implementing and maintaining test plans, test cases and test scripts to ensure user-level and back-end quality through mercury interactive testing suite.
• Create and modify test plans, test scripts, user scenarios and perform regression testing.
• Analyze user interaction with the application thus created use cases, modified and updated them per business rules to achieve business goal.
• Executing manual test cases in development, staging and production environments.
• Perform automation testing, created test scripts by record and play and/or hand-coding.
• Manage the scripts to maintain/perform the future regression testing.
• Perform back-end testing in IBM’s information management data server warehouse DB2.
• Supervising, training and providing direction for junior tester.
• Documenting and reviewing defects using test director.
• Confirming web-based user data has been captured in the database.