Senior Sales Engineer Resume
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SUMMARY:
- I’m a hands on, results - oriented professional with 20 years of computer related success, with a technical background in wireless, telephony and internet data technologies such as Cloud based Data Center Co-location environments, that has proven records in the business development of new product deployment, contract negotiations and relationship management, as well as leadership supervisory responsibilities and P&L load of complex offerings. I demonstrate a unique combination of technical and leadership acumen, exhibiting, strong interpersonal skills and strong leadership skills in managing assigned resources.
- I am proficient in both verbal and written communication skills and comfortable interacting in-depth with IT administrators, budget gatekeepers, purchasing decision makers, and C-level management, from both internal and external channels.
- I’ve been involved from inception of the needs assessment process to the final proposal generation including but not limited to request for proposals/quotes (RFP/RFQ), solution qualification, specification and technical requirements, statements of work (SOWs), bills of materials (BOMs), professional services (PS), project management (PM) utilizing various SDLC methodologies, (GTM) go to market strategy and finalized proposal presentations.
- I have operated as an integral part of the sales team as the subject matter expert (SME) providing technical go to market expertise for Account Executives and Sales Teams on business development activities via one on one, audio and video conference, and on-site face to face meetings. I have a background in Cisco routers and switches, Dell, HP and IBM servers, EMC, VMware, Microsoft products as well as UNIX/Linux operating systems and Cloud based, SaaS, ERM, Agile and Remedy technologies.
- I identify with the clientele utilizing a consultative methodology to understand the requirements of their business to create solutions unique to their needs. I also strive to maintain an on-going trusted partnership with existing and potential customers. I am a self-starter and diverse professional with a background in systems architecture design and deployment as well as pre-sales and post sales training in both business to business as well as enterprise environments.
- Championed the deployment and managed the global introduction of a newly created channel distribution network for Lucent Technologies’ VoIP PBX product line.
- Created strategic alliance partnerships with IBM and Unisys for Confidential ’s professional services group.
- Received the Bell Lab’s Silver President’s Award for product development of the CDMA 3G Micro Cell Mobile Base Station.
- Led the first commercial sales team for Cablevision for southern New Jersey, creating a team of 10 associates, bringing in 6 million the first year.
- Cofounded a startup company FutureLink, as a managing partner, oversaw product management and operations and successfully sold the company off to a customer.
- Introduced Confidential to Voice over IP technology, which is now a telecommunications product line for them being offered to their existing client base.
- Spearheaded OEM products to major telecommunications carriers on 4th generation LTE streaming media, wireless data and VoLTE voice communications.
TECHNICAL SKILLS:
- Unix/Linux C/C++ Apache MySQL PHP/Perl/Python JAVA HTML/Web Design
- Microsoft Office suite
- Excel
- Word
- Access
- PowerPoint
- Project
- Visio)
- Cisco-IOS LAN/WAN Network Management VoIP/SIP/Asterisk/IVR
- MPLS-IP Technologies ATM Frame Relay CDMA-WCDMA/3G UMTS WiMax/4G LTE Broadband Streaming Media MoCA
PROFESSIONAL EXPERIENCE:
Confidential
Senior Sales Engineer
Responsibilities:- Technical field project lead and (SME) subject matter expert to (ISP) Internet Service Providers and Telecommunications Carriers, specializing in Photonic (fiber optic) connectivity solutions.
Confidential
LTE Field Application/Sales Engineer
Responsibilities:- Technical field project lead and (SME) subject matter expert to (ISP) Internet Service Providers and Telecommunications Carriers, specializing in (OEM) original equipment manufacturer Fixed Wireless and Broadband connectivity solutions.
- Supporting roles; in product management, in product design and deployment, go to market pre-sales and post-sales team management, training and mentoring team on technical aspects of product solutions, as well as adhoc product life cycle field application support.
Confidential
Sales Engineer and Product Life Cycle Manager
Responsibilities:- I was the technical lead and (SME) go to market subject matter expert in qualifying sales opportunities for the Xtel sales staff, in the Enterprise, Educational and Municipal verticals.
- I handled the resolution of technical issues involved on pre-sales engagements, creation of solutions for end user environments, definition of requirements and specifications of customer offering specialization of ICB individual case basis and (SOW) statement of work authoring.
- I also was the technical liaison to analysts, public relations as well as the product life cycle manager for upstream carrier vendors, and alternate sales channels i.e.; Covad, Verizon, Confidential &T, XO, & etc.
- I mentored the CEO on Voice over IP (VoIP) technology and how to create a business offering to existing customers and served as the (PLM) product life cycle manager for telecommunication services.
- I also mentored the CTO on how to deploy and integrate VoIP software into their existing (CLEC) competitive local exchange carrier infrastructure.
Confidential
Co-Founder & Managing Partner
Responsibilities:- Oversaw and managed technical operations and the development process of the telecommunications software that was designed and developed in house.
- I provided the leadership in the business development of strategic partnerships of 3rd party sales channels from both a technical and a business development aspect.
- I led the product development and project management of VoIP (voice over IP) software lifecycle development processes.
- I headed all the major technical projects, including website development, search engine optimization, multi-site server networks, as well as leading the company’s product strategy and technology plans.
Confidential
Commercial Sales Manager
Responsibilities:- Built and managed Cablevision’s commercial sales team for the southern New Jersey region.
- I created a market niche in the (SMB) small and mid-sized businesses in southern New Jersey for internet access via cable modem DoCSIS technology.
- I also managed 10 sales associate direct reports and a sales coordinator.
Confidential
Product Manager
Responsibilities:- Confidential Professional Services, Product Manager, Strategy and Lifecycle management for IBM, and Unisys professional services offerings.
